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Can't open explorer.exe!


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#1
simmykrantz

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I have no control over the background cause explorer.exe wont open
(i tried every way it just says explorer cant be found but i see it in the folder!!)
also i dont have any start menu.
i can only open the task manager and browsers/games/programs
help please? i tried panda antivirus platinum and microsoft spyware remover...
i also downloaded some reg file that someone said me to download...nothing happened,i have sp1..HELP!!!

status: trying link Major geeks - hijackthis in safe mode..
edit: that didnt work

Edited by simmykrantz, 19 July 2005 - 03:59 PM.

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#2
dsenette

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Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE .

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.
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#3
simmykrantz

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what?...sorry im new to all this...
whats hijackthis log?
can you just show me to the thread that has the answer?
:tazz:
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#4
dsenette

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click on the big word "malware" that will bring you to that forum then just follow the rules
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#5
simmykrantz

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umm..i downloaded the zip for hijackthis but the comp wont let me open the zip!
heres what it says:
can't find or open file "hijackthis.zip"
just as it says when i try to open the "explorer.exe" !!
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#6
dsenette

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just a guess but try it in safe mode
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#7
simmykrantz

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just a guess but try it in safe mode

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same thing happens :'(...please...help..im desperate....REALLY! :'(
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#8
dsenette

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do you have your original xp cd?
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#9
simmykrantz

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do you have your original xp cd?

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no...
but HERES MY LOG! YAY!

Logfile of HijackThis v1.97.7
Scan saved at 23:41:25, on 2005-07-19
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\taskmgr.exe
C:\Program\MSN Messenger\msnmsgr.exe
C:\Program\MSN\MSNCoreFiles\MSN6.exe
C:\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = " "
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Länkar
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {E2EAA5E0-427B-4DC8-A98A-B099F3491224} - C:\WINDOWS\System32\jkgp.dll (file missing)
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
O4 - HKLM\..\Run: [WINPROC AUDIT] C:\Windows\System32\Wscript.exe C:\OEMCUST\TOOLS\WIN32\WINPROC.VBS C:\CABS\SCRIPTS\PROCESS\AUDIT.SCR C:\DRIVERS\PROCESS.TXT /TRACE
O4 - HKLM\..\Run: [gcasServ] "C:\Program\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [EM_EXEC] C:\Program\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\System32\khooker.exe
O4 - HKLM\..\Run: [AuditMode] C:\sysprep\factory.exe -logon
O4 - HKLM\..\Run: [SCANINICIO] "C:\Program\Panda Software\Panda Platinum 2005 Internet Security\Inicio.exe"
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program\Panda Software\Panda Platinum 2005 Internet Security\APVXDWIN.EXE" /s
O4 - HKLM\..\Run: [UpgConfVer] "C:\Program\Panda Software\Panda Platinum 2005 Internet Security\UpgConf.exe" /v:9.02.01
O4 - HKLM\..\RunServices: [PANDA ANTISPAM SERVER SERVICE] "C:\Program\Panda Software\Panda Platinum 2005 Internet Security\PasSrv.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKLM\..\RunOnce: [MicrosoftAntiSpywareCleaner] C:\Program\Microsoft AntiSpyware\gcASCleaner.exe
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macr...director/sw.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....204&clcid=0x409
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.micr...922/wmv9VCM.CAB
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1121803397765
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab
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#10
simmykrantz

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ANYONE!? DONT YOU GET THIS IS URGENT!? :tazz:
;) ;) :help: :help: :help:
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