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:tazz: ;) My computer is a Compaq desktop that I use at work. It is running Windows XP, SP2. They have Norton Antivirus loaded and can not be removed. The problem that I have is whenever I launch Internet Explorer, the CPU shoots up to 100% and sites run painfully slow. Some sites I can't open at all they just stay stuck. I ran all spyware, deleted temp files, ran hijack this and fixed according to recommendations, did defrag, disk cleanup, etc. And still it has the problem!

Thank you!

Here is the latest hijack this log:
Logfile of HijackThis v1.99.1
Scan saved at 11:54:38 AM, on 7/19/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ep.mbusa.com/wps/portal
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ep.mbusa.com/wps/portal
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ep.mbusa.com/wps/portal
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Mercedes-Benz USA, LLC
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://ieak.intranet...com/epmbusa.ins
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,,C:\LDCLIENT\SDISTHK.EXE
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [DrvLsnr] C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
O4 - HKLM\..\Run: [PROMon.exe] PROMon.exe
O4 - HKLM\..\Run: [vptray] C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\vptray.exe
O4 - HKLM\..\Run: [HP CD-Writer] C:\Program Files\HP CD-Writer\Mmenu\hpcdtray.exe
O4 - HKLM\..\Run: [IntelAPMClient] C:\LDClien\amclient.exe /apm /s
O4 - HKLM\..\Run: [HP Network Registry Agent] C:\WINDOWS\System32\hpnra.exe
O4 - HKLM\..\Run: [HP Proxy Server] C:\Program Files\Hewlett-Packard\ProxyService\ProxyService.lnk
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - Global Startup: FlashPath Monitor.lnk = C:\Program Files\SmartDisk\FlashPath\sdstat.exe
O4 - Global Startup: Microsoft Office.LNK = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Software Monitoring.LNK = ?
O4 - Global Startup: Task Completion.LNK = C:\LDCLIENT\AMCLIENT.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://ep.mbusa.com/wps/portal
O15 - Trusted Zone: http://*.daimlerchrysler.com (HKLM)
O15 - Trusted Zone: http://logon.netstar.mbusa.com (HKLM)
O15 - Trusted Zone: http://*.mbusa.com (HKLM)
O15 - Trusted IP range: http://53.*.*.* (HKLM)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = mbusa.com
O17 - HKLM\Software\..\Telephony: DomainName = mbusa.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{4FBBAF92-78A2-44BF-A049-8519BF4CAA43}: Domain = mbusa.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = mbusa.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = mbusa.com,intranet.mbusa.com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = mbusa.com,intranet.mbusa.com
O20 - AppInit_DLLs: csauser.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: Cisco Security Agent (CSAgent) - Unknown owner - C:\Program Files\Cisco\CSAgent\bin\CSAControl.exe" -t c (file missing)
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: HP Status - Hewlett-Packard Company - C:\WINDOWS\System32\hpb2ksrv.exe
O23 - Service: HP Status Print - Unknown owner - C:\WINDOWS\System32\hpbhksrv.exe
O23 - Service: Intel File Transfer - Intel® Corporation - C:\WINDOWS\system32\cba\xfr.exe
O23 - Service: Intel Local Scheduler Service - LANDesk® Software Ltd. - C:\LDClient\LOCALSCH.EXE
O23 - Service: Intel PDS - Intel® Corporation - C:\WINDOWS\system32\cba\pds.exe
O23 - Service: Intel QIP Client Service - LANDesk® Software Ltd. - C:\LDClient\QIPCLNT.EXE
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: konfig - Unknown owner - c:\opt\MBCASE\pm\bin\mcp (file missing)
O23 - Service: license - Unknown owner - c:\opt\MBCASE\pm\bin\mcp (file missing)
O23 - Service: mcp - Unknown owner - c:\opt\MBCASE\pm\bin\mcp (file missing)
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: OracleClientCache80 - Unknown owner - C:\orant\BIN\ONRSD80.EXE
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

Edited by cityhill, 20 July 2005 - 05:25 AM.

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