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virtualbouncer/ win fixer problem [CLOSED]


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#16
Trevuren

Trevuren

    Old Dog

  • Retired Staff
  • 18,699 posts
1. Are you aware that you are using a proxy server out of Tokyo?

2. Please follow the instructions provided, you may want to print out these instructions and use them as a reference.
  • Please download ewido security suite it is a trial version of the program.
    • Install ewido security suite
    • When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
    • Launch ewido, there should be an icon on your desktop double-click it.
    • The program will prompt you to update click the OK button
    • The program will now go to the main screen
    You will need to update ewido to the latest definition files.
    • On the left hand side of the main screen click update
    • Click on Start
    • The update will start and a progress bar will show the updates being installed.
  • Once the updates are installed do the following:
    • REBOOT into Safe Mode
    • Run EWIDO
    • Click on scanner
    • Click on Start Scan
    • Let the program scan the machine
    • While the scan is in progress you will be prompted to clean files, click OK
  • Once the scan has completed, there will be a button located on the bottom of the screen named Save report
    • Click Save report
    • Save the report to your desktop
  • Reboot your machine and post back a new HJT log and the ewido .txt log file you saved by using Add Reply
Regards,

Trevuren

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#17
Trevuren

Trevuren

    Old Dog

  • Retired Staff
  • 18,699 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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