2. Please follow the instructions provided, you may want to print out these instructions and use them as a reference.
- Please download ewido security suite it is a trial version of the program.
- Install ewido security suite
- When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
- Launch ewido, there should be an icon on your desktop double-click it.
- The program will prompt you to update click the OK button
- The program will now go to the main screen
- On the left hand side of the main screen click update
- Click on Start
- The update will start and a progress bar will show the updates being installed.
- Once the updates are installed do the following:
- REBOOT into Safe Mode
- Run EWIDO
- Click on scanner
- Click on Start Scan
- Let the program scan the machine
- While the scan is in progress you will be prompted to clean files, click OK
- Once the scan has completed, there will be a button located on the bottom of the screen named Save report
- Click Save report
- Save the report to your desktop
- Reboot your machine and post back a new HJT log and the ewido .txt log file you saved by using Add Reply
Trevuren