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Possible Virus


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#1
Trish

Trish

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Hello...I have a notebook and when it boots into windows it freezes. when I press CTRL ALT DEL and have a look at the CPU usage, it is 100%...so I think I may have a virus.

The computer runs fine in safe mode, so I am wondering if I can install Norton in safe mode and try and get rid of a possible virus. Does anyone know if I can do this???? Or is there another way to get rid of the virus.

Thanks

P.S The computer doesn't have any antivirus on it (yeh a bit silly I know, but it's a friends)
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#2
Kat

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Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE .

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.
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#3
Trish

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Thanks very much for your reply....All I really wanted to know was if it is OK to install a program in Safe Mode in Win Xp...Thanks
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