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Winfixer 2005 problems


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#1
Burgie51

Burgie51

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Hi,

I need your help to analyze my Hijackthis report.
I have run TDS, Ad-aware, Spybot, Ewido and still have problems with several popups and Winfixer 2005. Thanks for any help you can provide.


Here is copy of my Hijackthis report:

Logfile of HijackThis v1.99.1
Scan saved at 9:48:05 AM, on 7/20/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\System32\ibmpmsvc.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\Ati2evxx.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\PROGRA~1\NavNT\DefWatch.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\NISUM.EXE
C:\PROGRA~1\NavNT\Rtvscan.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\SymPxSvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\NISSERV.EXE
C:\WINNT\system32\Ati2evxx.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\NavNT\vptray.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\IAMAPP.EXE
C:\WINNT\system32\TpShocks.exe
C:\WINNT\system32\PRPCUI.exe
C:\Program Files\Support.com\bin\sdcappmeter.exe
C:\Program Files\Common Files\XCPCSync\Translators\LtNts4\NtsAgent.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\bwou\toop.exe
C:\palm\HOTSYNC.EXE
C:\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://cloroxweb.clo...com/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://cloroxweb.clorox.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://cloroxweb.clorox.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapp...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by The Clorox Company
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {0ECE968A-5B47-0FB4-4272-2E801902B4C0} - C:\WINNT\system32\itvshipx.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\NavNT\vptray.exe
O4 - HKLM\..\Run: [iamapp] C:\PROGRA~1\SYMANT~1\SYMANT~1\IAMAPP.EXE
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [PRPCMonitor] PRPCUI.exe
O4 - HKLM\..\Run: [SDCrun] "C:\Program Files\Support.com\bin\sdcappmeter.exe" /startmeter http://esupport.clor...om:8080/global/
O4 - HKLM\..\Run: [EasySync Pro - LtNts4] C:\Program Files\Common Files\XCPCSync\Translators\LtNts4\NtsAgent.exe
O4 - HKLM\..\Run: [EasySync Pro - 3CmPlm] C:\Program Files\Common Files\XCPCSync\Translators\3CmPlm\AutoDet.exe
O4 - HKLM\..\Run: [EasySync Pro] C:\Program Files\Common Files\XCPCMenu.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /nosystray
O4 - HKLM\..\Run: [NI.UWFX5LP_0001_0715] "C:\WINNT\Downloaded Program Files\CONFLICT.1\UWFX5LP_0001_0715NetInstaller.exe"
O4 - HKLM\..\RunOnce: [Register OCX] regsvr32.exe /s msdxm.ocx
O4 - HKCU\..\Run: [Asae] C:\Program Files\bwou\toop.exe
O4 - Startup: Break Time.lnk = C:\Program Files\BreakTim.exe
O4 - Startup: HotSync Manager.lnk = C:\palm\HOTSYNC.EXE
O4 - Global Startup: VPN Dialer (OnStartup).lnk = C:\Program Files\Cisco Systems\VPN Client\ipsecdialer.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\system32\shdocvw.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://cloroxweb.clorox.com
O15 - ProtocolDefaults: '@ivt' protocol is in My Computer Zone, should be Intranet Zone
O15 - ProtocolDefaults: 'file' protocol is in My Computer Zone, should be Internet Zone
O15 - ProtocolDefaults: 'ftp' protocol is in My Computer Zone, should be Internet Zone
O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone
O15 - ProtocolDefaults: 'https' protocol is in My Computer Zone, should be Internet Zone
O16 - DPF: {3D679FAC-C75F-11D2-A4D6-00C04F68FE3A} (PJ9enuC Class) - http://jbs200/projec...033/pjcintl.cab
O16 - DPF: {484A7A26-FDB0-11D0-8D2B-00C04FB92E89} (MS Project Text Conversion Class) - http://jbs200/projec...ts/pjclient.cab
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = na.corp.clorox.com,clorox.com,corp.clorox.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = na.corp.clorox.com,clorox.com,corp.clorox.com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = na.corp.clorox.com,clorox.com,corp.clorox.com
O20 - Winlogon Notify: NavLogon - C:\WINNT\System32\NavLogon.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\System32\Ati2evxx.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\NavNT\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: IBM PM Service (IBMPMSVC) - IBM Corp. - C:\WINNT\System32\ibmpmsvc.exe
O23 - Service: Symantec Client Firewall Service (NISSERV) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\NISSERV.EXE
O23 - Service: Symantec Client Firewall Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\NISUM.EXE
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\NavNT\Rtvscan.exe
O23 - Service: Symantec Client Firewall Proxy Service (SymPxSvc) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec Client Firewall\SymPxSvc.exe
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#2
Perculator

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Hello and welcome to Geeks To Go.

Lets start out with some general scans, and see if we can clean things up a little.

+++++ Step 1 +++++
Please download ewido security suite it is a free version of the program.
  • Install ewido security suite
  • When installing, under "Additional Options" uncheck..
    • Install background guard
    • Install scan via context menu
  • Launch ewido, there should be an icon on your desktop, double-click it.
  • The program will now open to the main screen.
  • When you run ewido for the first time, you will get a warning "Database could not be found!". Click OK. We will fix this in a moment.
  • You will need to update ewido to the latest definition files.
    • On the left hand side of the main screen click update.
    • Then click on Start Update.
  • The update will start and a progress bar will show the updates being installed.
    (the status bar at the bottom will display "Update successful")
If you are having problems with the updater, you can use this link to manually update ewido.
ewido manual updates


Once the updates are installed do the following:
  • Click on scanner
  • Click on Complete System Scan and the scan will begin.
  • NOTE: During some scans with ewido it is finding cases of false positives.**
    • You will need to step through the process of cleaning files one-by-one.
    • If ewido detects a file you KNOW to be legitimate, select none as the action.
    • DO NOT select "Perform action on all infections"
    • If you are unsure of any entry found select none for now.
  • Once the scan has completed, there will be a button located on the bottom of the screen named Save report
  • Click Save report.
  • Save the report .txt file to your desktop.
Now close ewido security suite.
**(Ewido for example has been flagging parts of AVG Anti-Virus, pcAnywhere and the game "Risk")


+++++ Step 2 +++++

Please run an on-line virus scan at Kaspersky OnLine Scan or if that doesnt work, you can use TrendMicro or BitDefender. (Please post the results of the scan(s) in your next reply)

+++++ Step 3 +++++

Update HiJackThis
  • Open HiJackThis
  • Click Open the Misc Tools Section
  • Click Check for update online
+++++ Step 4 +++++

After that, I will need to see two different logs from HiJackThis. The first is the normal log like you posted here. To get the other one, follow these directions.

Open HijackThis, click Config, click Misc Tools
Click "Open Uninstall Manager"
Click "Save List" (generates uninstall_list.txt)
Click Save, copy and paste the results in your next post.

Post back with those logs and we can continue from there.

If you have received help elsewhere or no longer need our assistance, please let us know.
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#3
Burgie51

Burgie51

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Hi Purculator,

I have recently able to clean my computer using the tools and techniques provided by others in Geeks to Go.

I no longer need help. Thanks to all of you.

Best regards,
Burgie51
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#4
Perculator

Perculator

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thanks for the feedback :tazz:
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