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After removing Antivirus Gold - No desktop [CLOSED]


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#1
Atombender

Atombender

    New Member

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Greetings all!


I have just encountered Antivirus Gold on my laptop.

I was able to remove it with Panda. Repeated scans didn`t provde any further hint of ANtivirus Golds presence even though it installed itself with a packet of a lot of nasty things. After the the first run I was able to finally click on Properties again via the START menu and was able to turn of the html page which showed instead of my real desktop.

However...
... as I logged into XP with another Username to check if any issues were still present I noticed that in here (also a sysadmin account) the desktop is still gone and I don't get choose anythign else in the Properties menu than Size and Screensaver. Please help! Thanks.

I downloaded the latest versions of CleanUp, HiijackThis, KillBox, Ewido, Ad-Aware and Panda and I`m ready to go! :tazz:

Norton is disabled.




Logfile of HijackThis v1.99.1
Scan saved at 17:28:33, on 21.07.2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Programme\Panda Software\Panda Titanium Antivirus 2005\PavProt.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Programme\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\Programme\Panda Software\Panda Titanium Antivirus 2005\Firewall\PavFires.exe
C:\Programme\Panda Software\Panda Titanium Antivirus 2005\PavFnSvr.exe
C:\Programme\Panda Software\Panda Titanium Antivirus 2005\Pavkre.exe
C:\Programme\Gemeinsame Dateien\Panda Software\PavShld\pavprsrv.exe
C:\Programme\Panda Software\Panda Titanium Antivirus 2005\pavsrv51.exe
C:\Programme\Panda Software\Panda Titanium Antivirus 2005\AVENGINE.EXE
C:\Programme\Panda Software\Panda Titanium Antivirus 2005\prevsrv.exe
C:\Programme\Panda Software\Panda Titanium Antivirus 2005\PsImSvc.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\alg.exe
C:\Programme\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\system32\PRISMSTA.EXE
C:\Programme\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Programme\Microsoft Hardware\Mouse\point32.exe
C:\Programme\Panda Software\Panda Titanium Antivirus 2005\APVXDWIN.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Programme\Messenger\msmsgs.exe
C:\Programme\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Programme\Handspring\HOTSYNC.EXE
C:\Programme\WinZip\WZQKPICK.EXE
C:\Programme\Panda Software\Panda Titanium Antivirus 2005\WebProxy.exe
C:\Programme\Internet Explorer\iexplore.exe
C:\Dokumente und Einstellungen\Eva\Eigene Dateien\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.de/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programme\google\googletoolbar2.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [PRISMSTA.EXE] PRISMSTA.EXE START
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Programme\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [POINTER] C:\Programme\Microsoft Hardware\Mouse\point32.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programme\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [System Process] C:\WINDOWS\$NtServicePackUninstall$\csrss.exe /i
O4 - HKLM\..\Run: [APVXDWIN] "C:\Programme\Panda Software\Panda Titanium Antivirus 2005\APVXDWIN.EXE" /s
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Programme\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Intel system tool] C:\WINDOWS\system32\hookdump.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Programme\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Programme\Handspring\HOTSYNC.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Programme\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Programme\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: Nach Microsoft &Excel exportieren - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programme\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programme\Messenger\msmsgs.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ewido security suite control - ewido networks - C:\Programme\ewido\security suite\ewidoctrl.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Programme\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: Panda Firewall Service (PAVFIRES) - Panda Software - C:\Programme\Panda Software\Panda Titanium Antivirus 2005\Firewall\PavFires.exe
O23 - Service: Panda Function Service (PAVFNSVR) - Panda Software - C:\Programme\Panda Software\Panda Titanium Antivirus 2005\PavFnSvr.exe
O23 - Service: Panda Pavkre (Pavkre) - Panda Software - C:\Programme\Panda Software\Panda Titanium Antivirus 2005\Pavkre.exe
O23 - Service: Panda PavProt (PavProt) - Panda Software - C:\Programme\Panda Software\Panda Titanium Antivirus 2005\PavProt.exe
O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Programme\Gemeinsame Dateien\Panda Software\PavShld\pavprsrv.exe
O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software - C:\Programme\Panda Software\Panda Titanium Antivirus 2005\pavsrv51.exe
O23 - Service: Panda Preventium+ Service (PREVSRV) - Panda Software - C:\Programme\Panda Software\Panda Titanium Antivirus 2005\prevsrv.exe
O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software Internacional - C:\Programme\Panda Software\Panda Titanium Antivirus 2005\PsImSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Programme\Gemeinsame Dateien\Symantec Shared\Security Center\SymWSC.exe
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#2
Excal

Excal

    Malware Slayer Extraordinaire!

  • Retired Staff
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Hi Atombender and welcome to GeeksToGo! My name is Excal and I will be helping you.

I apologize for the delay getting to your log, the helpers here are very busy.
If you still need help, please post a fresh Hijack log, in this thread, so I can help you with your Malware Problems.

If you have resolved this issue please let us know.

:tazz:

Excal
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#3
Excal

Excal

    Malware Slayer Extraordinaire!

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  • 12,739 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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