[jack thompson]

if i try to play something in windowm media player it always comes up that the file cannot be played by windows media, but when i try to download a new WMP from the microsoft site it says ive already git it instaled, any one got any ideas.

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Hi Jack,
It makes it easier for us to help you if you can explain your problem with more detail such as telling us the error number(windows xp often shows an error number and more details for that error at the time of the files failure to play) also let us know what types of files you are trying to play(eg. .avi, .mpg, .wmv, .mp3, .wav)

Willow

Edited by willow28, 21 July 2005 - 10:53 AM.

[willow28]

Hi Jack,
It makes it easier for us to help you if you can explain your problem with more detail such as telling us the error number(windows xp often shows an error number and more details for that error at the time of the files failure to play) also let us know what types of files you are trying to play(eg. .avi, .mpg, .wmv, .mp3, .wav)

Willow

Edited by willow28, 21 July 2005 - 10:53 AM.

[gust0208]

Hello,

Other additional information that may be useful once you pinpoint the problem media is to see what codecs that media file needs to play correctly. There are a few free programs for checking this information, the two I have used are:

My personal favorite is VideoInspector by KC Softwares, free download and you can get it at: http://www.kcsoftwar...m/index.php?vtb

Another popular one is Gspot, also a free download at: http://www.headbands.com/gspot/

Hope that helps us get to the bottom of the problem.

Cheers,
Tom

Hi Jack,
It makes it easier for us to help you if you can explain your problem with more detail such as telling us the error number(windows xp often shows an error number and more details for that error at the time of the files failure to play) also let us know what types of files you are trying to play(eg. .avi, .mpg, .wmv, .mp3, .wav)

Willow