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need help with startpagedu.dll.dr and downloaderdc [CLOSED]


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#1
moongoddessss

moongoddessss

    New Member

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My computer with windows ME is infected with the startpagedu.dll.dr
restore\archive\fs3cab
restore\archive\fs69cab
restore\temp\ao665914cpy

and downloader-DC
restore\temp\a0666247cpy

mcafee couldnt quarantine or delete or clean, neither can I , the trojan has reset my display settings and locked them, I can not reset them, I can barely read my email on AOL because of the settings.... programs wont run, i keep getting a error message when I boot the computer that quicktime has caused an error and cant load......

I have tried to uninstall MYSEARCHBAR and it freezes and crashes ?

Any help with the above mentioned problems will be greatly appreciated
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#2
greyknight17

greyknight17

    Malware Expert

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  • 16,560 posts
Welcome to GTG.

Please read the first link in my signature and follow the steps outlined there. When you are ready, post the HijackThis log here. If it's still giving you difficulty to run any of those, then do this:

Download CWShredder http://www.greyknigh.../CWShredder.exe

Right click a blank part of your desktop & select New->Folder. Call it SPFix. Go to http://www.derbilk.de/404.html and download SpSeHjfix. Get the one that's specified for your Operating System. So if you have Windows 98, get the one that's listed for Windows 98.

Disconnect from the net and close all programs. Run SpSeHjfix and click on 'Start Disinfection'. When it's finished it will reboot your machine to finish the cleaning process. The tool creates a log of the fix which will appear in the folder.

If it doesn't find any of the SE files or any hidden reinstallers it will say system clean and not go on to next stage.

Now run the CWShredder and hit the Fix button.

Reboot and post a fresh HijackThis log and the log that was created by SpSeHjfix.
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#3
greyknight17

greyknight17

    Malware Expert

  • Visiting Consultant
  • 16,560 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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