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Sony Click to DVD freezes

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I have been trying to create a DVD with Sony click to DVD. I click 'create DVD' and the slideshow is created, the dvd chapters are created, but when it gets to the step that says writing dvd image to hard disk, it sits there for 8 hours and does nothing. Sony told me to try recovering the software and that didn't work. There is ample memory available for the dvd to be created. Sony then says uninstall all non sony software and see if that works. Needless to say, after spending hours trying to get this app that has never worked, that was not an acceptable solution. So I am putting this out there to see if anyone can help- it would be greatly appreciated!
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