I have Windows 98 and PS Guard showed up on my computer all of a sudden and the desktop blinks repeatedly and an "Internet Explorer cannot find your active desktop HTML file" error message keeps repeating. I cannot turn off the desktop by any conventional means, cannot delete the PS Guard program and it seems as if they want me to sign up for their program to get rid of a problem they created. Incredible. Can anyone help? Thanks
PS Guard [CLOSED]
Started by
mbeck5
, Jul 23 2005 11:55 AM
#1
Posted 23 July 2005 - 11:55 AM
I have Windows 98 and PS Guard showed up on my computer all of a sudden and the desktop blinks repeatedly and an "Internet Explorer cannot find your active desktop HTML file" error message keeps repeating. I cannot turn off the desktop by any conventional means, cannot delete the PS Guard program and it seems as if they want me to sign up for their program to get rid of a problem they created. Incredible. Can anyone help? Thanks
#2
Posted 24 July 2005 - 11:46 AM
Please Click here!, and follow the recommendations in the guide.
If you're still having trouble, We'll need you to use a free diagnostic tool, Hijack This. Follow the instructions in step five of this guide, and reply here with your log.
Most of what Hijack This lists lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
If you're still having trouble, We'll need you to use a free diagnostic tool, Hijack This. Follow the instructions in step five of this guide, and reply here with your log.
Most of what Hijack This lists lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
#3
Posted 07 August 2005 - 04:50 AM
Due to lack of feedback, this topic has been closed.
If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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