[wmer1942]

I have recieved an virus infection, detected by McAfee Viruscan with the message - "The file C:\WINDOWS\System32\WINNET.dll is infected by the W32/Alemod.c.dll virus and cannot be cleaned". I tried Quarantine and delete -each time my detecter quickly returns another alarm. I went thru the first two steps in cleaning my system with Spybot, Adware, Ewido as you requested but it did not clean the virus. I went to windows update and downloaded SP2 and installed - after installation completed a message came down that the upgrade did not install and there are no changes to my system. I'm open for any help you might be able to give me. I downloaded Hijack this and ran the scan. I saved it to a file of its own per your directions. Thanks Bill Rawson

[Advertisements]

Hi wmer1942 and welcome to the Geeks to Go Forums.

My name is Trevuren and I will be helping you with your log.

1. If you haven't logged in go to Geeks to Go and do so. Then proceed to item a.

If you already have logged in, go directly to item a.

a. Click on My Controls at the top right hand corner of the window.
b. In the left hand column, click "View Topics"
c. If you click on the title of your post, you will be taken there

2. Also, while at the My Controls page, check the box to the right of your post and then scroll down.
.Where it says "unsubscribe" click the pull-down menu and select "immediate email notification"

3. Please DELETE your current HJT program from its present location.

4. Download and run the following HijackThis autoinstall program from Here HJT needs to be in its own folder so that the program itself isn't deleted by accident. Having the backups could be VITAL to restoring your system if something went wrong in the FIX process!

A. Close ALL windows except HJT

B. SCAN with HJT and SAVE LOG. (a notepad window will open with the log in it when you click Save Log) (Ctrl-A to'select all', Ctrl-C to 'copy')

C. POST the log in this thread using 'Add Reply' (Ctrl-V to 'paste')


DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL WE CHECK THE LOG, AS MOST OF THE FILES ARE LEGIT AND VITAL TO THE FUNCTION OF YOUR COMPUTER


Regards,

Trevuren

[Trevuren]

Hi wmer1942 and welcome to the Geeks to Go Forums.

My name is Trevuren and I will be helping you with your log.

1. If you haven't logged in go to Geeks to Go and do so. Then proceed to item a.

If you already have logged in, go directly to item a.

a. Click on My Controls at the top right hand corner of the window.
b. In the left hand column, click "View Topics"
c. If you click on the title of your post, you will be taken there

2. Also, while at the My Controls page, check the box to the right of your post and then scroll down.
.Where it says "unsubscribe" click the pull-down menu and select "immediate email notification"

3. Please DELETE your current HJT program from its present location.

4. Download and run the following HijackThis autoinstall program from Here HJT needs to be in its own folder so that the program itself isn't deleted by accident. Having the backups could be VITAL to restoring your system if something went wrong in the FIX process!

A. Close ALL windows except HJT

B. SCAN with HJT and SAVE LOG. (a notepad window will open with the log in it when you click Save Log) (Ctrl-A to'select all', Ctrl-C to 'copy')

C. POST the log in this thread using 'Add Reply' (Ctrl-V to 'paste')


DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL WE CHECK THE LOG, AS MOST OF THE FILES ARE LEGIT AND VITAL TO THE FUNCTION OF YOUR COMPUTER


Regards,

Trevuren

[wmer1942]

Trevuren: Thanks for getting back so fast. I have been at wits end sence I got this virus. I have posted my HJT scan below. I will watch for your reply.



Logfile of HijackThis v1.99.1
Scan saved at 10:04:35 PM, on 7/23/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\HP\KBD\KBD.EXE
c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\CAPDPSRV.EXE
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\PROGRA~1\COMMON~1\AOL\110475~1\EE\AOLHOS~1.EXE
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\System32\rundll32.exe
C:\PROGRA~1\COMMON~1\AOL\110475~1\EE\AOLServiceHost.exe
C:\PROGRA~1\AWS\WEATHE~1\Weather.exe
C:\Program Files\Cookie Washer\aolwasher.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Compaq A4000\CPQA4000.exe
C:\Program Files\CallWave\IAM.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\interMute\SpamSubtract\SpamSubtract.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\America Online 9.0a\waol.exe
C:\Program Files\Hijackthis\HijackThis.exe
C:\Program Files\America Online 9.0a\shellmon.exe
C:\PROGRA~1\COMMON~1\Intuit\QUICKB~1\QBUpdate\QBMsgMgr.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us8.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us8.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us8.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://us8.hpwis.com/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~2\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: (no name) - {014DA6C9-189F-421a-88CD-07CFE51CFF10} - (no file)
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [CAPDPSRV] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\CAPDPSRV.EXE
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1104759973\EE\AOLHostManager.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [intel32.exe] C:\WINDOWS\System32\intel32.exe
O4 - HKLM\..\Run: [PSGuard spyware remover] C:\Program Files\PSGuard\PSGuard.exe
O4 - HKLM\..\Run: [CleanUp] C:\PROGRA~1\McAfee.com\Shared\mcappins.exe /v=3 /cleanup
O4 - HKLM\..\RunServicesOnce: [washindex] C:\Program Files\Cookie Washer\washidx.exe "Owner"
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.exe 1
O4 - HKCU\..\Run: [ccWasher] C:\Program Files\Cookie Washer\aolwasher.exe /0
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\America Online 9.0a\AOL.EXE" -b
O4 - Startup: spamsubtract.lnk = C:\Program Files\interMute\SpamSubtract\SpamSubtract.exe
O4 - Global Startup: Compaq A4000 Settings Utility.lnk = C:\Program Files\Compaq A4000\CPQA4000.exe
O4 - Global Startup: Internet Answering Machine.lnk = C:\Program Files\CallWave\IAM.exe
O4 - Global Startup: Microsoft Broadband Networking.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {11111111-1111-1111-1111-111191113457} - file://c:\ied_s7.cab
O16 - DPF: {11111111-1111-1111-1111-511111193457} - file://c:\x.cab
O16 - DPF: {11111111-1111-1111-1111-511111193458} - file://c:\x.cab
O16 - DPF: {23232323-2323-2323-2323-232323291122} - file://c:\x.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.av.a...83/mcinsctl.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.av.a...,20/mcgdmgr.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: OPXPGina - C:\Program Files\Softex\OmniPass\opxpgina.dll
O21 - SSODL: SystemCheck2 - {54645654-2225-4455-44A1-9F4543D34545} - C:\WINDOWS\System32\vbsys2.dll (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Softex OmniPass Service (omniserv) - Unknown owner - C:\Program Files\Softex\OmniPass\Omniserv.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

[Trevuren]

Download smitRem.zip and save the file to your desktop.
Right click on the file and extract it to it's own folder on the desktop.

Place a shortcut to Panda ActiveScan on your desktop.

Please download the trial version of Ewido Security Suite here:
http://www.ewido.net/en/download/

Please read Ewido Setup Instructions
Install it, and update the definitions to the newest files. Do NOT run a scan yet.

If you have not already installed Ad-Aware SE 1.06, follow these download and setup instructions, otherwise, check for updates:
Ad-Aware SE Setup
Don't run it yet!

Next, please reboot your computer in SafeMode by doing the following:

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
• Instead of Windows loading as normal, a menu should appear
• Select the first option, to run Windows in Safe Mode.

Now scan with HJT and place a checkmark next to each of the following items:

O3 - Toolbar: (no name) - {014DA6C9-189F-421a-88CD-07CFE51CFF10} - (no file)
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [intel32.exe] C:\WINDOWS\System32\intel32.exe
O4 - HKLM\..\Run: [PSGuard spyware remover] C:\Program Files\PSGuard\PSGuard.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
O16 - DPF: {11111111-1111-1111-1111-111191113457} - file://c:\ied_s7.cab
O16 - DPF: {11111111-1111-1111-1111-511111193457} - file://c:\x.cab
O16 - DPF: {11111111-1111-1111-1111-511111193458} - file://c:\x.cab
O16 - DPF: {23232323-2323-2323-2323-232323291122} - file://c:\x.cab
O21 - SSODL: SystemCheck2 - {54645654-2225-4455-44A1-9F4543D34545} - C:\WINDOWS\System32\vbsys2.dll (file missing)

Using Windows Explorer, please locate and DELETE the following files/folders (with all their content), if they are still present:

C:\Program Files\Viewpoint<===Folder and all its content
ALCXMNTR.EXE<===You will have to search for this one.
C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
c:\ied_s7.cab
c:\x.cab
C:\WINDOWS\System32\vbsys2.dll


Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.

The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.


Open Ad-aware and do a full scan. Remove all it finds.


Run Ewido:

• Click on scanner
• Click on Complete System Scan and the scan will begin.
• NOTE: During some scans with ewido it is finding cases of false positives.
• You will need to step through the process of cleaning files one-by-one.
• If ewido detects a file you KNOW to be legitimate, select none as the action.
• DO NOT select "Perform action on all infections"
• If you are unsure of any entry found select none for now.
• When the scan is finished, click the Save report button at the bottom of the screen.
• Save the report to your desktop

Close Ewido

Next go to Control Panel click Display > Desktop > Customize Desktop > Web > Uncheck "Security Info" if present.

Reboot back into Windows and click the Panda ActiveScan shortcut, then do a full system scan. Make sure the autoclean box is checked!
Save the scan log and post it along with a new HijackThis Log, the contents of the smitfiles.txt log and the Ewido Log by using Add Reply.

Let me know if any problems persist.

Regards,

Trevuren

[wmer1942]

Trevuren: I stepped thru your instructions and had a few issues, 1). Using windows explored searching for ALCXMNTR.EXE it came up and I deleted it, however, two small blue ape icons also was found andwith the extension ALCXMNTR. I was going to delete them but it they were not in your list of files for me to get rid of, show you how much of an amiture you are dealing with. Showld I have deleted them? In the control panel the "security info" box was not present. 3)WhenI scanned with Activescan I could not find the "autoclean" box to check - I ran it anyway and could not find how to get the 3 spyware ityems deleted when I finished. What should I have done?

[wmer1942]

Trevuren< I was kiked off your page before I added the three scan results, I will do that know and then I will the final HJT file and send it to you. Thanks again for all your help. You people are the GREATEST!!!

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 6:08:06 AM, 7/24/2005
+ Report-Checksum: EFD809DC

+ Scan result:

HKLM\SOFTWARE\Classes\CLSID\{357A87ED-3E5D-437d-B334-DEB7EB4982A3} -> Trojan.Agent.eo : Cleaned with backup


::Report End

smitRem log file
version 2.2

by noahdfear

The current date is: Sat 07/23/2005
The current time is: 23:33:25.07

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Pre-run Files Present


~~~ Program Files ~~~



~~~ Shortcuts ~~~



~~~ Favorites ~~~

cars
sexual life
shopping
job search.url
Black Jack Online.url
Black Jack Online.url
Home Loan.url
Network Security.url
Online Pharmacy.url
Remove Spyware.url
Spam Filters.url
Take It Here - Free * TGP.url
Web Detective.url
Online Gambling folder


~~~ system32 folder ~~~

oleadm.dll
logfiles


~~~ Windows directory ~~~

sites.ini


~~~ Drive root ~~~

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


Post-run Files Present


~~~ Program Files ~~~



~~~ Shortcuts ~~~



~~~ Favorites ~~~



~~~ system32 folder ~~~

oleadm.dll


~~~ Windows directory ~~~



~~~ Drive root ~~~



~~~ Wininet.dll ~~~

wininet.dll INFECTED!! Starting replacement procedure.


~~~~ Looking for C:\WINDOWS\system32\dllcache\wininet.dll ~~~~


~~~~ C:\WINDOWS\system32\dllcache\wininet.dll Present! ~~~~


~~~~ Checking dllcache\wininet.dll for infection ~~~~


~~~~ dllcache\wininet.dll Clean! ~~~~

~~~ Replaced wininet.dll from dllcache ~~~

Incident Status Location

Spyware:spyware/new.net No disinfected C:\PROGRAM FILES\NewDotNet
Adware:adware/psguard No disinfected HKEY_LOCAL_MACHINE\SOFTWARE\SHUDDERLTD\PSGUARD
Adware:adware/myway No disinfected HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\{014DA6C9-189F-421A-88CD-07CFE51CFF10}

Logfile of HijackThis v1.99.1
Scan saved at 9:43:13 AM, on 7/24/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\WINDOWS\wanmpsvc.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\HP\KBD\KBD.EXE
c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\CAPDPSRV.EXE
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\PROGRA~1\COMMON~1\AOL\110475~1\EE\AOLHOS~1.EXE
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\COMMON~1\AOL\110475~1\EE\AOLServiceHost.exe
c:\program files\mcafee.com\agent\mcagent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\WINDOWS\System32\rundll32.exe
C:\PROGRA~1\AWS\WEATHE~1\Weather.exe
C:\Program Files\Cookie Washer\aolwasher.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Compaq A4000\CPQA4000.exe
C:\Program Files\CallWave\IAM.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\interMute\SpamSubtract\SpamSubtract.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\America Online 9.0a\waol.exe
C:\Program Files\America Online 9.0a\shellmon.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us8.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://us8.hpwis.com/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~2\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [CAPDPSRV] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\CAPDPSRV.EXE
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1104759973\EE\AOLHostManager.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\RunServicesOnce: [washindex] C:\Program Files\Cookie Washer\washidx.exe "Owner"
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.exe 1
O4 - HKCU\..\Run: [ccWasher] C:\Program Files\Cookie Washer\aolwasher.exe /0
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\America Online 9.0a\AOL.EXE" -b
O4 - Startup: spamsubtract.lnk = C:\Program Files\interMute\SpamSubtract\SpamSubtract.exe
O4 - Global Startup: Compaq A4000 Settings Utility.lnk = C:\Program Files\Compaq A4000\CPQA4000.exe
O4 - Global Startup: Internet Answering Machine.lnk = C:\Program Files\CallWave\IAM.exe
O4 - Global Startup: Microsoft Broadband Networking.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.av.a...83/mcinsctl.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.av.a...,20/mcgdmgr.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{33B3464B-EEFE-435D-AA80-70D16A8C2A01}: NameServer = 205.188.146.145
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: OPXPGina - C:\Program Files\Softex\OmniPass\opxpgina.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Softex OmniPass Service (omniserv) - Unknown owner - C:\Program Files\Softex\OmniPass\Omniserv.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

[Trevuren]

Your log looks clean. However I would like you to do the following, just to make sure everything is OK. (Yes you can get rid of the Ape icons)

A. There is a file in your log of which I am unsure and of which there exists very little informatiion. For that reason, I need you to submit it to Jotti's for analysis.

1. Click HERE to get to Jotti's site.

2. At the top of the Jotti window, use the Browse button to locate the following file on your system:

C:\WINDOWS\System32\oleadm.dll

3. Once you have located the file, click SUBMIT and the content of the file will be uploaded by the site and analysed.

4. Please provide me with the results of the analysis.


B. Download, install, update, configure, and run Ad-Aware SE Personal 1.06.

• Download Ad-Aware SE Personal 1.06:
  • Download Ad-Aware SE Personal 1.05.
  • Save aawsepersonal.exe to a convenient location.
• Install Ad-Aware SE Personal 1.06:
  • Double-click on aawsepersonal.exe to install the program.
  • Follow the default settings for installation.
  • After the program has finished installing uncheck the "Perform a full system scan now", "Update definition file now", and "Open the help file now" boxes.
• Update Ad-Aware SE Personal 1.06:
  • Double-click the Ad-Aware SE Personal icon on your desktop.
  • Click "Check for updates now" then click "Connect".
  • It will check for any updates. If any are found click "OK" to download and install the updates. Once it has finished click "Finish".
• Configure Ad-Aware SE Personal 1.06:
  • Click on the Gear button at the top of the window.
  • Click "General" on the left hand side to display the General Settings box.
    • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark in it.:
      • "Automatically save logfile"
      • "Automatically quarantine objects prior to removal"
      • "Safe Mode (always request confirmation)"
      • "Prompt to update outdated definitions" - change to 7 days from the default 14.
  • Click "Scanning" on the left hand side to display the Scan Settings box.
    • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark in it.:
    • "Scan within archives"
    • "Select drives & folders to scan" - select your hard drive(s).
    • "Scan active processes"
    • "Scan registry"
    • "Deep-scan registry"
    • "Scan my IE favorites for banned URLs"
    • "Scan my Hosts file"
  • Click "Advanced" on the left hand side to display the Advanced Settings box.
    • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark in it.:
    • "Move deleted files to Recycle Bin"
    • "Include additional object information"
    • "Include negligible objects information"
    • "Include environment information"
  • Click "Defaults" on the left hand side to display the Default Settings box.
    • Make sure these items have your preferred settings in them.:
    • "Default homepage"
    • "Default searchpage"
  • Click "Tweak" on the left hand side to display the Tweak Settings box.
    • Click the + (plus) sign next to the Log Files section. This will expand the section.
    • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark in it.:
      • "Include basic Ad-Aware settings in log file"
      • "Include additional Ad-Aware settings in log file"
      • "Include reference summary in log file"
      • "Include alternate data stream details in log file"
    • Click the + (plus) sign next to the Scanning Engine section. This will expand the section.
    • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark in it.:
      • "Unload recognized processes & modules during scan"
      • "Scan registry for all users instead of current user only"
      • "Obtain command line of scanned processes"
    • Click the + (plus) sign next to the Cleaning Engine section. This will expand the section.
    • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark in it.:
      • "Always try to unload modules before deletion"
      • "During removal, unload Explorer and IE if necessary"
      • "Let Windows remove files in use at next reboot"
      • "Delete quarantined objects after restoring"
  • Once you are done with these settings, click "Proceed" to save them.
  • This will take you back to the main screen.
• Run Ad-Aware SE Personal 1.06:
  • Click the "Start" button.
  • Uncheck the "Search for negligible risk entries" entry.
  • Choose the "Use custom scanning options" scan mode.
  • Click the "Next" button.
  • Ad-Aware will begin to scan for malware residing on your computer.
  • Allow the scan to finish.
  • Right-click on any entry in the list and click "Select All" to select the whole list.
  • Click "Next" and choose "OK" at the prompt to quarantine and remove the objects.
  • REBOOT your system.

4. Finally, run HijackThis, click SCAN, produce a LOG and POST it in this thread for review.

Regards,

Trevuren

Edited by Trevuren, 24 July 2005 - 10:25 AM.

[Trevuren]

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.