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cdrw/dvd drive problem

Started by bilDell , Jul 24 2005 03:31 PM

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#1
bilDell
Posted 24 July 2005 - 03:31 PM

bilDell

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I have a Dell 8200 with a factory installed Samsung CDRE/DVD SM-308B drive.
All of a sudden it won't work! My Computer sees the letter, but any program says, "Please insert disc".
I'm working with XP. I have not installed or removed any programs since this began.
Would appreciate any information.

Thanks
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#2
austin_o
Posted 27 July 2005 - 07:18 AM

austin_o

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Hi and welcome to Geeks to Go. You could try this fix
http://support.micro...om/?kbid=320553
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#3
bilDell
Posted 27 July 2005 - 07:58 AM

bilDell

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Thanks for your effort. The drive letter is there. The device manager says that the device is working properly. I have uninstalled the driver and reinstalled it. Sometimes, I get a positive, yet short burst of time when the drive functions, then it reverts back to this "Please insert a disc" state.

Bil
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