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PS Guard Trojan?! HELP! [CLOSED]


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#1
Colin297

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hi,
ive got a rather nasty spyware/trojan on my computer...

its taken over my desktop background with a black flickering screen advertising ps guard. its also taken over my homepage which redirects to blank and then oneclicksearches.com

its very annoyin and ive downloaded loads of things and tried plenty of stuff eg- hijackthis etc. no luck to far.

please please help me here as its very very irratating
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#2
Rawe

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Please Click here!, and follow the recommendations in the guide.

If you're still having trouble, We'll need you to use a free diagnostic tool, Hijack This. Follow the instructions in step five of this guide, and reply here with your log.

Most of what Hijack This lists lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
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#3
Colin297

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oh and i meant to add.
i cant even chance my desktop background back as when i right click and go to properties these tabs have disappeared and i can only access 'screensaver' and 'settings'

ive also have an error message saying my active desktop doesnt have a HTML file or somethine like that.

:tazz: ;)

...


cheers rawe..

my results:

Logfile of HijackThis v1.99.1
Scan saved at 15:18:27, on 25/07/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\brss01a.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\System32\intell32.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Documents and Settings\PC User.CWC1037\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.oneclicks...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.oneclicks...es.com/bar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.oneclicks...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.oneclicks...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.oneclicks...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.oneclicks...earch.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.oneclicksearches.com/
O2 - BHO: (no name) - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFA} - C:\WINDOWS\System32\hp6D11.tmp
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [intell32.exe] C:\WINDOWS\System32\intell32.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O17 - HKLM\System\CCS\Services\Tcpip\..\{633F2168-1A16-43C8-81C6-3D0A3732CB89}: NameServer = 80.225.255.50 80.225.255.58
O23 - Service: AutoComplete Service (Autocomplete) - Acesoft - C:\Program Files\Acesoft\Tracks Eraser Pro\autocomp.exe
O23 - Service: AVG6 Service (AvgServ) - GRISOFT s.r.o - C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\System32\brsvc01a.exe
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

Edited by Colin297, 25 July 2005 - 08:19 AM.

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#4
Rawe

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Ok, let's get started.

Please print these instructions out, or write them down, as you can't read them during the fix.

Download smitRem.zip and save the file to your desktop.
Right click on the file and extract it to it's own folder on the desktop.

Place a shortcut to Panda ActiveScan on your desktop.

Please download the trial version of Ewido Security Suite here:
http://www.ewido.net/en/download/

Please read Ewido Setup Instructions
Install it, and update the definitions to the newest files. Do NOT run a scan yet.

If you have not already installed Ad-Aware SE 1.06, follow these download and setup instructions, otherwise, check for updates:
Ad-Aware SE Setup
Don't run it yet!

Download CleanUp!

Run the CleanUp! installer and get the program ready to be used but don't run it yet.

Next, please reboot your computer in Safe Mode by doing the following;

1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

===================================================
Run a scan in HiJackThis and check the following objects for removal;

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.oneclicks...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.oneclicks...es.com/bar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.oneclicks...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.oneclicks...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.oneclicks...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.oneclicks...earch.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.oneclicksearches.com/
O2 - BHO: (no name) - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFA} - C:\WINDOWS\System32\hp6D11.tmp
O4 - HKLM\..\Run: [intell32.exe] C:\WINDOWS\System32\intell32.exe


Make sure they are checked, then make sure that HJT is only program running. Hit on "Fix Checked". Exit it.
===================================================

Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.

The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.

Open Ad-aware and do a full scan. Remove all it finds.

Run Ewido:
  • Click on scanner
  • Click on Complete System Scan and the scan will begin.
  • NOTE; During some scans with ewido it is finding cases of false positives.
  • You will need to step through the process of cleaning files one-by-one.
  • If ewido detects a file you KNOW to be legitimate, select none as the action.
  • DO NOT select "Perform action on all infections"
  • If you are unsure of any entry found select none for now.
  • When the scan is finished, click the Save report button at the bottom of the screen.
  • Save the report to your desktop
Close Ewido

Next go to Control Panel click Display > Desktop > Customize Desktop > Web > Uncheck "Security Info" if present.

Run CleanUp! making sure to reboot!

Boot up into normal mode and click the Panda ActiveScan shortcut, then do a full system scan. Make sure the autoclean box is checked!
Save the scan log and post it along with a new HijackThis Log, the contents of the smitfiles.txt log and the Ewido Log by using Add Reply.

Let me know how's it running now.

- Rawe :tazz:
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#5
Colin297

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hey thanks matey ive downloaded all that stuff now and printed your post

problem now is that my mouse doesnt work in safe mode!
what is that all about?!!


so cant go any further til thats sorted...
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#6
Rawe

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Ok, let's get your desktop back first, then you'll try if the mouse would work.

Copy and paste text in the box below to an empty notepad file. Make sure there's NO blank line above "REGEDIT4"!

REGEDIT4

[-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoViewContextMenu"=-

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoViewContextMenu"=-
"NoActiveDesktop"=-
"ForceActiveDesktopOn"=-

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop]
"NoChangingWallPaper"=-
"NoComponents"=-
"NoAddingComponents"=-
"NoDeletingComponents"=-
"NoEditingComponents"=-
"NoHTMLWallpaper"=-


Name it as an fixdt.reg and then click "Save". (make sure you save it somewhere you can find it. Saving it to your Desktop may make that easy.) Then double-click on the fixdt.reg file on your desktop (or locate it with Windows Explorer and double click on it if not saved to the Desktop) and when it prompts to Merge with the registry, confirm with YES.

Reboot.

Change your desktop wallpaper and try the fix process again.

- Rawe :tazz:
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#7
Colin297

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it merged that script but still didnt change the flickering background ;) this is a nasty one! :tazz: ;)
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#8
Rawe

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Your mouse work or didn't work?

http://www.geekstogo...pe=post&id=1806

Download the attached zip.file, unzip it. Run fixreg1.reg, then fixreg2.reg

Hit YES when Windows asks you to merge with the registry.

Boot up into Safe Mode and try the process now.

- Rawe :tazz:

Edited by Rawe, 26 July 2005 - 06:04 AM.

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#9
Colin297

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hey rawe,
nope for some reason the mouse still doesnt work in safe mode so i couldnt run some things. although i did get hijack this done and did what u gave me for the registry.

everything seems fine now ive used all the softwares. its probably not completely gone but ive regained control of my desktop and IE. so everyfings fine

so would like to say thank you very much rawe, you guys are all a credit helping people against ridicilous advertising, malware etc, absolute menance. we cant let that [bleep] prevail!

thanks truely,

Colin
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#10
Rawe

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Since you cannot get into the Safe Mode do the fixes.. I guess we just have to at least try it on the normal mode.

Follow my instructions on normal mode.. We'll see if it has any effect to anything.

- Rawe :tazz:
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#11
Colin297

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yep ive done everyfin its all seems ok

still gettin stuff come up when i run scans tho will post a report soon
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#12
Rawe

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Hi again..

I need you to download MWav to a convenient location.

This scan might take around 3+ hours to finish when set to scan everything.
I need you to run MWav by double-clicking on mwav.exe.
Put a check next to the below items before scanning:
  • Memory
  • Startup Folders
  • Drive - All Local Drives
  • Folder - then click "browse" to change the directory to C: (default is C:\Windows)
  • Registry
  • System Folders
  • Services
  • Include Sub-Directory
  • Scan All Files
Please make sure ALL of these are checked, then press the Scan button. This typically will take hours to complete.

**NOTE*** Sometimes MWav will pause and it appears to be finished, but it isn't done. Just let it run until it says it's complete.

On the bottom portion of the window, you will see the lower panel where MWav is listing "infected items". When it's done scanning, please highlight everything in that lower panel and copy them by holding CTRL + C then paste it here. The whole log will be extremely BIG so there is no way to post the log. I just need the infected items list.

- Rawe :tazz:

I will go and ask for a little help from the forums tech people if they can give some suggestions why the mouse doesn't work in Safe Mode.
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#13
Rawe

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Are you using a PS/2 or USB mouse?
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#14
Colin297

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cheers will do that next week as soon as im back from hols

its not usb or the usual port..its at the bottom and u screw in it side...
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#15
Rawe

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Does your mouse connection look like this ?
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