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In need of help!

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To whomever may read this,

My computer has some major issues and continually reboots itself on the logon and has also disabled my virus scan. I am virtually paralyzed! I have a HijackThis log as well as an Ad-Aware Log. Please find both below.

Thank you for any help you can offer.



Logfile of HijackThis v1.99.1
Scan saved at 12:56:38 PM, on 7/25/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\amy.trent\Local Settings\Temporary Internet Files\Content.IE5\ODU78HI7\HijackThis[1].exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://channels.aimt.../aimtoolbar.jsp
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (file missing) (HKCU)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = corp.dystech.com
O17 - HKLM\Software\..\Telephony: DomainName = corp.dystech.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = corp.dystech.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = corp.dystech.com
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: spkrmon - Unknown owner - C:\Program Files\Analog Devices\SoundMAX\spkrmon.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

AD-AWARE Quarantine list:

Referencefile : SE1R56 21.07.2005

obj[0]=IECache Entry : Cookie:irad.young@servedby.advertising.com/
obj[1]=IECache Entry : Cookie:irad.young@atdmt.com/
obj[2]=IECache Entry : Cookie:irad.young@centrport.net/
obj[3]=IECache Entry : Cookie:irad.young@advertising.com/
obj[4]=IECache Entry : Cookie:irad.young@doubleclick.net/
obj[5]=IECache Entry : C:\Documents and Settings\Administrator\Cookies\administrator@as-us.falkag[2].txt
obj[6]=IECache Entry : C:\Documents and Settings\Administrator\Cookies\administrator@atdmt[2].txt
obj[7]=IECache Entry : C:\Documents and Settings\Administrator\Cookies\administrator@doubleclick[1].txt
obj[8]=IECache Entry : C:\Documents and Settings\Administrator\Cookies\administrator@ehg.hitbox[2].txt
obj[9]=IECache Entry : C:\Documents and Settings\Administrator\Cookies\administrator@fastclick[1].txt
obj[10]=IECache Entry : C:\Documents and Settings\Administrator\Cookies\administrator@hitbox[2].txt
obj[11]=IECache Entry : C:\Documents and Settings\Administrator\Cookies\administrator@live365[1].txt
obj[12]=IECache Entry : C:\Documents and Settings\Administrator\Cookies\administrator@tribalfusion[1].txt
obj[13]=IECache Entry : C:\Documents and Settings\Administrator.PC00004.000\Cookies\administrator@atdmt[1].txt
obj[14]=IECache Entry : C:\Documents and Settings\Administrator.PC00004.000\Cookies\administrator@fastclick[1].txt
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Hi and welcome to GeeksToGo! My name is Sam and I will be helping you. :tazz:

I have a few questions for you that will determine how we are going to proceed.

Do you get any kind of error message before the computer reboots itself?

Can you boot into Safe mode?

Do you have regular access to a working computer?
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