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Aurora Virus [RESOLVED]


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#1
Danawatty

Danawatty

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I am having extreme problems trying to find someone or something to help me to delete the Aurora virus and the SpywareBetter Internet. Please help. I think I've followed the instructions for removing everything from your website. Here's my HiJack This log & Ewido report:

Logfile of HijackThis v1.99.1
Scan saved at 8:41:40 AM, on 7/26/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\Program Files\Yahoo!\Messenger\ypager.exe
C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
c:\windows\system32\hubfodo.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\Dana Melancon\My Documents\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://aimhome.netsc...com/aimhome.adp
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: ohb - {9ADE0443-2AB2-4B23-A3F8-AC520773DE12} - C:\WINDOWS\system32\nsi257.dll (file missing)
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: RichEditor Class - {F79A2C4B-8776-4ED7-8B2F-4786A4A3500A} - C:\WINDOWS\system32\richedtr.dll (file missing)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [richup] C:\WINDOWS\system32\richup.exe
O4 - HKLM\..\Run: [nubebus] c:\windows\system32\hubfodo.exe r
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.co...aploader_v6.cab
O20 - Winlogon Notify: PCANotify - C:\WINDOWS\SYSTEM32\PCANotify.dll
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe (file missing)
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 7:58:39 AM, 7/26/2005
+ Report-Checksum: 6284FD7C

+ Scan result:

[676] VM_00B40000 -> Adware.BetterInternet : Error during cleaning
C:\Documents and Settings\Dana Melancon\Cookies\dana melancon@2o7[1].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\Dana Melancon\Cookies\dana melancon@abetterinternet[1].txt -> Spyware.Cookie.Abetterinternet : Cleaned with backup
C:\Documents and Settings\Dana Melancon\Cookies\dana melancon@advertising[1].txt -> Spyware.Cookie.Advertising : Cleaned with backup
C:\Documents and Settings\Dana Melancon\Cookies\dana melancon@atdmt[1].txt -> Spyware.Cookie.Atdmt : Cleaned with backup
C:\Documents and Settings\Dana Melancon\Cookies\dana melancon@centrport[1].txt -> Spyware.Cookie.Centrport : Cleaned with backup
C:\Documents and Settings\Dana Melancon\Cookies\dana melancon@servedby.advertising[2].txt -> Spyware.Cookie.Advertising : Cleaned with backup
C:\WINDOWS\atvaoku.exe -> Adware.BetterInternet : Cleaned with backup
C:\WINDOWS\Nail.exe -> Adware.BetterInternet : Cleaned with backup
C:\WINDOWS\scgiecruio.exe -> Adware.BetterInternet : Cleaned with backup
C:\WINDOWS\system32\jozgcj.exe -> Adware.BetterInternet : Cleaned with backup


::Report End


Thanks for your help in advance.

Dana
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#2
Rawe

Rawe

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Hello and welcome!

Please print these instructions out, or write them down, as you can't read them during the fix. Be sure to ask any questions before proceeding the fix.

First;

Please download Ewido Security Suite it is a free version of the program.
  • Install Ewido Security Suite
  • When installing, under "Additional Options" uncheck..
    • Install background guard
    • Install scan via context menu
  • Launch Ewido, there should be an icon on your desktop, double-click it.
  • The program will now open to the main screen.
  • When you run Ewido for the first time, you will get a warning "Database could not be found!" Click OK. We will fix this in a moment.
  • You will need to update Ewido to the latest definition files.
    • On the left hand side of the main screen click update.
    • Then click on Start Update.
  • The update will start and a progress bar will show the updates being installed.
    (the status bar at the bottom will display "Update successful")
  • Exit Ewido. DO NOT run a scan yet.
If you are having problems with the updater, you can use this link to manually update Ewido.
ewido manual updates

Download CCleaner and install it, but do not run it yet.

Please download this file: Revised Installer for the Nailfix Utility
Save it to your desktop.
DO NOT run it yet.

To reboot into Safe Mode with Windows XP, you can follow these steps from Microsoft;

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.


Once in Safe Mode, please double-click on Nailfix.exe.
Click "Next" in the setup, then make sure "Run Nailfix" is checked and click "Finish".
Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.

Now open Ewido and do a scan of your system.
  • Click on scanner
  • Click on Complete System Scan and the scan will begin.
  • NOTE; During some scans with Ewido it is finding cases of false positives.**
    • You will need to step through the process of cleaning files one-by-one.
    • If Ewido detects a file you KNOW to be legitimate, select none as the action.
    • DO NOT select "Perform action on all infections"
    • If you are unsure of any entry found, select none for now as the action.
  • Once the scan has completed, there will be a button located on the bottom of the screen named Save report
  • Click Save report.
  • Save the report .txt file to your desktop or a location where you can find it easily.
Now run HijackThis, click Scan, check the following objects for removal;

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O4 - HKLM\..\Run: [nubebus] c:\windows\system32\hubfodo.exe r

Close any other open windows and/or open browsers, making sure that only HiJackThis is running at that time. Make sure that the above mentioned objects are all checked, then hit "Fix Checked". Exit HJT.
NOTE; The 04 entry may have changed names if you have rebooted since posting the log; look for an entry with a similar format, that will always in in a single letter r.

Using Windows Explorer, locate the following file and delete if present;
c:\windows\system32\hubfodo.exe (It must be named as the 04 when fixed in HJT.)

Now run CCleaner.
  • Uncheck "Cookies" under "Internet Explorer".
  • If running Firefox: click on the "Applications" tab and uncheck "Cookies" under "Firefox".
  • Click on Run Cleaner in the lower right-hand corner. This can take quite a while to run.
REBOOT!!
Boot up into normal mode, run a new scan with HiJackThis & post the fresh log here along with the log from Ewido using Add Reply.

- Rawe :tazz:
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#3
Danawatty

Danawatty

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Here's my HiJack This log after doing the removal steps given to me.

Logfile of HijackThis v1.99.1
Scan saved at 12:51:59 AM, on 7/27/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
c:\windows\system32\gyqyws.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Dana Melancon\My Documents\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://aimhome.netsc...com/aimhome.adp
O2 - BHO: Band Class - {00F1D395-4744-40f0-A611-980F61AE2C59} - C:\WINDOWS\dsr.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: ohb - {9ADE0443-2AB2-4B23-A3F8-AC520773DE12} - C:\WINDOWS\system32\nsi257.dll (file missing)
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: RichEditor Class - {F79A2C4B-8776-4ED7-8B2F-4786A4A3500A} - C:\WINDOWS\system32\richedtr.dll (file missing)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [richup] C:\WINDOWS\system32\richup.exe
O4 - HKLM\..\Run: [Dinst] C:\WINDOWS\dinst.exe
O4 - HKLM\..\Run: [kvbcxd] c:\windows\system32\gyqyws.exe r
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.co...aploader_v6.cab
O20 - Winlogon Notify: PCANotify - C:\WINDOWS\SYSTEM32\PCANotify.dll
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
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#4
Rawe

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Hi again.
Ok, looks better.
But you forgot the Ewido log, I'd like to see it please.

- Rawe :tazz:
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#5
Danawatty

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Thanks so much for getting back with me so quickly. Something is still not right though. The Aurora and ABI Network popups were just as bad this morning. On the Hijack this log, I noticed that the O4 - HKLM\ etc that ended in ....r kept appearing. Here's my ewido scan report for this morning. I'll also include another Hijack This log as well. Thanks again.

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 6:53:11 AM, 7/27/2005
+ Report-Checksum: DE349F3A

+ Scan result:

HKLM\SYSTEM\CurrentControlSet\Control\Print\Monitors\ZepMon -> Spyware.BetterInternet : Cleaned with backup
[1484] VM_00FC0000 -> Adware.BetterInternet : Error during cleaning
C:\Documents and Settings\Dana Melancon\Cookies\dana melancon@2o7[2].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\Dana Melancon\Cookies\dana melancon@abetterinternet[2].txt -> Spyware.Cookie.Abetterinternet : Cleaned with backup
C:\WINDOWS\atvaoku.exe -> Adware.BetterInternet : Cleaned with backup
C:\WINDOWS\Nail.exe -> Adware.BetterInternet : Cleaned with backup
C:\WINDOWS\scgiecruio.exe -> Adware.BetterInternet : Cleaned with backup
C:\WINDOWS\svcproc.exe -> Adware.BetterInternet : Cleaned with backup
C:\WINDOWS\system32\DrPMon.dll -> Adware.BetterInternet : Cleaned with backup
C:\WINDOWS\system32\ooeemua.exe -> Adware.BetterInternet : Cleaned with backup


::Report End
Logfile of HijackThis v1.99.1
Scan saved at 6:57:01 AM, on 7/27/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\svchost.exe
  • 0

#6
Rawe

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Could you post the rest of the latest hijackthis log too..
You posted only the running processes section.
  • 0

#7
Danawatty

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Sorry. I thought I included the entire log. Let's try it again!

Logfile of HijackThis v1.99.1
Scan saved at 7:10:36 AM, on 7/27/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
c:\windows\system32\yerfkxn.exe
C:\Program Files\Norton AntiVirus\OPScan.exe
C:\Documents and Settings\Dana Melancon\My Documents\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://aimhome.netsc...com/aimhome.adp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: Band Class - {00F1D395-4744-40f0-A611-980F61AE2C59} - C:\WINDOWS\dsr.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: ohb - {9ADE0443-2AB2-4B23-A3F8-AC520773DE12} - C:\WINDOWS\system32\nsi257.dll (file missing)
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: RichEditor Class - {F79A2C4B-8776-4ED7-8B2F-4786A4A3500A} - C:\WINDOWS\system32\richedtr.dll (file missing)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [richup] C:\WINDOWS\system32\richup.exe
O4 - HKLM\..\Run: [Dinst] C:\WINDOWS\dinst.exe
O4 - HKLM\..\Run: [gcwgev] c:\windows\system32\yerfkxn.exe r
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.co...aploader_v6.cab
O20 - Winlogon Notify: PCANotify - C:\WINDOWS\SYSTEM32\PCANotify.dll
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
  • 0

#8
Rawe

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Ok, let's get this done, shall we? :tazz:

Please print these instructions out, or write them down, as you can't read them during the fix.

Please download WebRoot SpySweeper from HERE (It's a 2 week trial):
  • Click the Free Trial link on the right - next to "SpySweeper for Home Computers" to download the program.
  • Double-click the file to install it as follows:
    • Click "Next", read the agreement, Click "Next"
    • Choose "Custom" click "Next".
    • Leave the default installation directoy as it is, then click "Next".
    • UNcheck "Run SpySweeper at Windows Startup" and "Add Sweep for Spyware to Windows Explorer Context Menu". Click "Next".
    • On the following screen you can leave the e-mail address field blank, if you wish. Click "Next".
    • Finally, click "Install"
  • Once the program is installed, it will open.
  • It will prompt you to update to the latest definitions, click Yes.
    Disable SpySweeper Shields
    • Click Shields on the left.
    • Click Internet Explorer and uncheck all items.
    • Click Windows System and uncheck all items.
    • Click Startup Programs and uncheck all items.
  • Once the definitions are installed and shields disabled, click Sweep Now on the left side.
  • Click the Start button.
  • When it's done scanning, click the Next button.
  • Make sure everything has a check next to it, then click the Next button.
  • It will remove all of the items found.
  • Click Session Log in the upper right corner, copy everything in that window.
  • Click the Summary tab and click Finish.
  • Paste the contents of the session log you copied into your next reply.
Download
CleanUp

Run the CleanUp! installer and get the program ready to be used but don't run it yet.

If you have not already installed Ad-Aware SE 1.06, follow these download and setup instructions, otherwise, check for updates:
Ad-Aware SE Setup
Don't run it yet!

DO NOT REBOOT ANYTIME UNLESS I ASK YOU TO.

Uninstall Viewpoint Manager using Add/Remove programs. (or might be Viewpoint)

Delete this folder; C:\Program Files\Viewpoint\

Run a scan with HiJackThis. Check the following objects for removal if present;

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://aimhome.netsc...com/aimhome.adp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: Band Class - {00F1D395-4744-40f0-A611-980F61AE2C59} - C:\WINDOWS\dsr.dll
O2 - BHO: ohb - {9ADE0443-2AB2-4B23-A3F8-AC520773DE12} - C:\WINDOWS\system32\nsi257.dll (file missing)
O2 - BHO: RichEditor Class - {F79A2C4B-8776-4ED7-8B2F-4786A4A3500A} - C:\WINDOWS\system32\richedtr.dll (file missing)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [richup] C:\WINDOWS\system32\richup.exe
O4 - HKLM\..\Run: [Dinst] C:\WINDOWS\dinst.exe
O4 - HKLM\..\Run: [gcwgev] c:\windows\system32\yerfkxn.exe r


Close any other open windows and/or open browsers, making sure that only HJT is running. Make sure that the above mentioned objects are checked, then hit "Fix Checked".

Next, please reboot your computer in Safe Mode by doing the following;

1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.


Launch Ad-aware, do a "Full Scan", and let it remove anything it finds.

Using Windows Explorer, locate the following files and delete if present;

C:\WINDOWS\system32\richedtr.dll
C:\WINDOWS\dsr.dll
C:\WINDOWS\dinst.exe
c:\windows\system32\yerfkxn.exe
C:\WINDOWS\system32\nsi257.dll


Run CleanUp!
making sure to reboot when prompted. Boot up into normal mode,
run the following free anti-virus scan;
Kaspersky
Save the log.

Post the log here along with a fresh HiJackThis log & SpySweeper session log.

- Rawe ;)
  • 0

#9
Danawatty

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Okay. Here's my SpySweeper log:

8:01 AM: |··· Start of Session, Wednesday, July 27, 2005 ···|
8:01 AM: Spy Sweeper started
8:01 AM: Sweep initiated using definitions version 505
8:01 AM: Starting Memory Sweep
8:03 AM: Found Adware: abetterinternet
8:03 AM: Detected running threat: C:\WINDOWS\system32\DrPMon.dll (ID = 4127918)
8:05 AM: Memory Sweep Complete, Elapsed Time: 00:03:43
8:05 AM: Starting Registry Sweep
8:05 AM: Found Adware: begin2search
8:05 AM: HKCR\btnetw.amo.1\ (3 subtraces) (ID = 4364935)
8:05 AM: HKCR\btnetw.amo\ (5 subtraces) (ID = 4364936)
8:05 AM: HKCR\btnetw.iiittt.1\ (3 subtraces) (ID = 4364937)
8:05 AM: HKCR\btnetw.iiittt\ (5 subtraces) (ID = 4364938)
8:05 AM: HKCR\btnetw.momo.1\ (3 subtraces) (ID = 4364939)
8:05 AM: HKCR\btnetw.momo\ (5 subtraces) (ID = 4364940)
8:05 AM: HKCR\btnetw.ohb.1\ (3 subtraces) (ID = 4364941)
8:05 AM: HKCR\btnetw.ohb\ (5 subtraces) (ID = 4364942)
8:05 AM: HKCR\clsid\{9ade0443-2ab2-4b23-a3f8-ac520773de12}\ (11 subtraces) (ID = 4364949)
8:05 AM: HKCR\clsid\{bc54b24c-5a97-4c19-9181-8b8a05b2e931}\ (11 subtraces) (ID = 4364958)
8:05 AM: HKCR\clsid\{bd9584ef-c28c-4f6d-8d49-0cee3c0e442f}\ (22 subtraces) (ID = 4364959)
8:05 AM: HKCR\clsid\{c7888681-1a83-4c14-b9a5-95f91240b44f}\ (11 subtraces) (ID = 4364960)
8:05 AM: HKCR\interface\{6b882c34-a832-4f5b-bef1-7e198be3f094}\ (8 subtraces) (ID = 4364964)
8:05 AM: HKCR\interface\{9b6b4031-1d6d-4c65-acba-021916853822}\ (8 subtraces) (ID = 4364966)
8:05 AM: HKCR\interface\{9ff60a27-0c0c-4a6a-a15f-b21b644d67bb}\ (8 subtraces) (ID = 4364967)
8:05 AM: HKCR\interface\{15d53b86-e055-43b1-bbee-a91a0f37bd2a}\ (8 subtraces) (ID = 4364968)
8:05 AM: HKCR\interface\{f3c41c1d-22f1-4692-8a7a-88de70a2e9e2}\ (8 subtraces) (ID = 4364979)
8:05 AM: HKCR\interface\{fa6fa7a5-2c49-4567-ba74-6dd1c36099ee}\ (8 subtraces) (ID = 4364981)
8:05 AM: HKLM\software\classes\btnetw.amo.1\ (3 subtraces) (ID = 4364985)
8:05 AM: HKLM\software\classes\btnetw.amo\ (5 subtraces) (ID = 4364986)
8:05 AM: HKLM\software\classes\btnetw.iiittt.1\ (3 subtraces) (ID = 4364987)
8:05 AM: HKLM\software\classes\btnetw.iiittt\ (5 subtraces) (ID = 4364988)
8:05 AM: HKLM\software\classes\btnetw.momo.1\ (3 subtraces) (ID = 4364989)
8:05 AM: HKLM\software\classes\btnetw.momo\ (5 subtraces) (ID = 4364990)
8:05 AM: HKLM\software\classes\btnetw.ohb.1\ (3 subtraces) (ID = 4364991)
8:05 AM: HKLM\software\classes\btnetw.ohb\ (5 subtraces) (ID = 4364992)
8:05 AM: HKLM\software\classes\clsid\{9ade0443-2ab2-4b23-a3f8-ac520773de12}\ (11 subtraces) (ID = 4364999)
8:05 AM: HKLM\software\classes\clsid\{bc54b24c-5a97-4c19-9181-8b8a05b2e931}\ (11 subtraces) (ID = 4365008)
8:05 AM: HKLM\software\classes\clsid\{bd9584ef-c28c-4f6d-8d49-0cee3c0e442f}\ (22 subtraces) (ID = 4365009)
8:05 AM: HKLM\software\classes\clsid\{c7888681-1a83-4c14-b9a5-95f91240b44f}\ (11 subtraces) (ID = 4365010)
8:05 AM: HKLM\software\classes\interface\{6b882c34-a832-4f5b-bef1-7e198be3f094}\ (8 subtraces) (ID = 4365014)
8:05 AM: HKLM\software\classes\interface\{9b6b4031-1d6d-4c65-acba-021916853822}\ (8 subtraces) (ID = 4365016)
8:05 AM: HKLM\software\classes\interface\{9ff60a27-0c0c-4a6a-a15f-b21b644d67bb}\ (8 subtraces) (ID = 4365017)
8:05 AM: HKLM\software\classes\interface\{15d53b86-e055-43b1-bbee-a91a0f37bd2a}\ (8 subtraces) (ID = 4365018)
8:05 AM: HKLM\software\classes\interface\{f3c41c1d-22f1-4692-8a7a-88de70a2e9e2}\ (8 subtraces) (ID = 4365029)
8:05 AM: HKLM\software\classes\interface\{fa6fa7a5-2c49-4567-ba74-6dd1c36099ee}\ (8 subtraces) (ID = 4365031)
8:05 AM: HKLM\software\classes\typelib\{bf56be6a-0aea-45f3-8b10-7312876584a8}\ (9 subtraces) (ID = 4365035)
8:05 AM: HKLM\software\microsoft\windows\currentversion\explorer\browser helper objects\{9ade0443-2ab2-4b23-a3f8-ac520773de12}\ (1 subtraces) (ID = 4365051)
8:05 AM: HKCR\typelib\{bf56be6a-0aea-45f3-8b10-7312876584a8}\ (9 subtraces) (ID = 4365078)
8:05 AM: Found Adware: hotsearchbar toolbar
8:05 AM: HKCR\btnetw.amo\ (5 subtraces) (ID = 4388745)
8:05 AM: HKCR\btnetw.iiittt\ (5 subtraces) (ID = 4388746)
8:05 AM: HKCR\btnetw.momo\ (5 subtraces) (ID = 4388747)
8:05 AM: HKCR\btnetw.ohb\ (5 subtraces) (ID = 4388748)
8:05 AM: HKCR\clsid\{9ade0443-2ab2-4b23-a3f8-ac520773de12}\ (11 subtraces) (ID = 4388751)
8:05 AM: HKCR\clsid\{bc54b24c-5a97-4c19-9181-8b8a05b2e931}\ (11 subtraces) (ID = 4388756)
8:05 AM: HKCR\clsid\{bd9584ef-c28c-4f6d-8d49-0cee3c0e442f}\ (22 subtraces) (ID = 4388757)
8:05 AM: HKCR\clsid\{c7888681-1a83-4c14-b9a5-95f91240b44f}\ (11 subtraces) (ID = 4388758)
8:05 AM: HKLM\software\classes\btnetw.amo\ (5 subtraces) (ID = 4388762)
8:05 AM: HKLM\software\classes\btnetw.iiittt\ (5 subtraces) (ID = 4388763)
8:05 AM: HKLM\software\classes\btnetw.momo\ (5 subtraces) (ID = 4388764)
8:05 AM: HKLM\software\classes\btnetw.ohb\ (5 subtraces) (ID = 4388765)
8:05 AM: HKLM\software\classes\clsid\{9ade0443-2ab2-4b23-a3f8-ac520773de12}\ (11 subtraces) (ID = 4388768)
8:05 AM: HKLM\software\classes\clsid\{bc54b24c-5a97-4c19-9181-8b8a05b2e931}\ (11 subtraces) (ID = 4388773)
8:05 AM: HKLM\software\classes\clsid\{bd9584ef-c28c-4f6d-8d49-0cee3c0e442f}\ (22 subtraces) (ID = 4388774)
8:05 AM: HKLM\software\classes\clsid\{c7888681-1a83-4c14-b9a5-95f91240b44f}\ (11 subtraces) (ID = 4388775)
8:05 AM: HKLM\software\classes\typelib\{bf56be6a-0aea-45f3-8b10-7312876584a8}\ (9 subtraces) (ID = 4388779)
8:05 AM: HKLM\software\microsoft\windows\currentversion\explorer\browser helper objects\{9ade0443-2ab2-4b23-a3f8-ac520773de12}\ (1 subtraces) (ID = 4388790)
8:05 AM: HKCR\typelib\{bf56be6a-0aea-45f3-8b10-7312876584a8}\ (9 subtraces) (ID = 4388793)
8:05 AM: Found Adware: drsnsrch.com hijacker
8:05 AM: HKU\S-1-5-21-343818398-484763869-854245398-1003\software\microsoft\search assistant\ || defaultsearchurl (ID = 4389253)
8:05 AM: HKU\S-1-5-21-343818398-484763869-854245398-1003\software\microsoft\internet explorer\main\ || search bar (ID = 4389254)
8:05 AM: HKU\S-1-5-21-343818398-484763869-854245398-1003\software\microsoft\internet explorer\main\ || search page (ID = 4389255)
8:05 AM: HKLM\software\microsoft\internet explorer\main\ || search bar (ID = 4389256)
8:05 AM: HKLM\software\microsoft\internet explorer\main\ || search page (ID = 4389257)
8:05 AM: HKLM\software\microsoft\internet explorer\search\ || customizesearch (ID = 4389258)
8:05 AM: HKLM\software\microsoft\internet explorer\search\ || searchassistant (ID = 4389259)
8:05 AM: HKU\S-1-5-21-343818398-484763869-854245398-1003\software\microsoft\internet explorer\searchurl\ (2 subtraces) (ID = 4389260)
8:05 AM: Found Adware: privacyscan
8:05 AM: HKU\S-1-5-21-343818398-484763869-854245398-1003\software\in3rd\ (1 subtraces) (ID = 4398210)
8:05 AM: HKU\S-1-5-21-343818398-484763869-854245398-1003\software\aurora\ || au3n5a7tionscode (ID = 4407471)
8:05 AM: HKU\S-1-5-21-343818398-484763869-854245398-1003\software\aurora\ || aub3d5om (ID = 4407472)
8:05 AM: HKU\S-1-5-21-343818398-484763869-854245398-1003\software\aurora\ || auc1o3d5eofsfinalad (ID = 4407473)
8:05 AM: HKU\S-1-5-21-343818398-484763869-854245398-1003\software\aurora\ || auc3n5tfyl (ID = 4407474)
8:05 AM: HKU\S-1-5-21-343818398-484763869-854245398-1003\software\aurora\ || auc3n5trmsgsdisp (ID = 4407475)
8:05 AM: HKU\S-1-5-21-343818398-484763869-854245398-1003\software\aurora\ || auc3u5rrentsmode (ID = 4407476)
8:05 AM: HKU\S-1-5-21-343818398-484763869-854245398-1003\software\aurora\ || aud3s5tssend (ID = 4407477)
8:05 AM: HKU\S-1-5-21-343818398-484763869-854245398-1003\software\aurora\ || aue3v5nt (ID = 4407478)
8:05 AM: HKU\S-1-5-21-343818398-484763869-854245398-1003\software\aurora\ || aui3d5ofsinst (ID = 4407479)
8:05 AM: HKU\S-1-5-21-343818398-484763869-854245398-1003\software\aurora\ || aui3g5nores (ID = 4407480)
8:05 AM: HKU\S-1-5-21-343818398-484763869-854245398-1003\software\aurora\ || aui3n5progscab (ID = 4407481)
8:05 AM: HKU\S-1-5-21-343818398-484763869-854245398-1003\software\aurora\ || aui3n5progsex (ID = 4407482)
8:05 AM: HKU\S-1-5-21-343818398-484763869-854245398-1003\software\aurora\ || aui3n5progslstest (ID = 4407483)
8:05 AM: HKU\S-1-5-21-343818398-484763869-854245398-1003\software\aurora\ || aul3n5title (ID = 4407484)
8:05 AM: HKU\S-1-5-21-343818398-484763869-854245398-1003\software\aurora\ || aum3o5dessync (ID = 4407485)
8:05 AM: HKU\S-1-5-21-343818398-484763869-854245398-1003\software\aurora\ || aup3d5om (ID = 4407486)
8:05 AM: HKU\S-1-5-21-343818398-484763869-854245398-1003\software\aurora\ || aus3t5icky1s (ID = 4407488)
8:05 AM: HKU\S-1-5-21-343818398-484763869-854245398-1003\software\aurora\ || aus3t5icky2s (ID = 4407489)
8:05 AM: HKU\S-1-5-21-343818398-484763869-854245398-1003\software\aurora\ || aus3t5icky3s (ID = 4407490)
8:05 AM: HKU\S-1-5-21-343818398-484763869-854245398-1003\software\aurora\ || aus3t5icky4s (ID = 4407491)
8:05 AM: HKU\S-1-5-21-343818398-484763869-854245398-1003\software\aurora\ || aut3h5rshsbath (ID = 4407492)
8:05 AM: HKU\S-1-5-21-343818398-484763869-854245398-1003\software\aurora\ || aut3h5rshschecksin (ID = 4407493)
8:05 AM: HKU\S-1-5-21-343818398-484763869-854245398-1003\software\aurora\ || aut3h5rshsmots (ID = 4407494)
8:05 AM: HKU\S-1-5-21-343818398-484763869-854245398-1003\software\aurora\ || aut3h5rshsyssinf (ID = 4407495)
8:05 AM: HKU\S-1-5-21-343818398-484763869-854245398-1003\software\aurora\ || aut3i5m7eofsfinalad (ID = 4407496)
8:05 AM: HKLM\software\microsoft\windows\currentversion\uninstall\abi-1\ (6 subtraces) (ID = 4407772)
8:05 AM: HKLM\system\currentcontrolset\services\svcproc\ (8 subtraces) (ID = 4407797)
8:05 AM: Registry Sweep Complete, Elapsed Time:00:00:21
8:05 AM: Starting Cookie Sweep
8:05 AM: Cookie Sweep Complete, Elapsed Time: 00:00:00
8:05 AM: Starting File Sweep
8:05 AM: drpmon.dll (ID = 4127918)
8:06 AM: svcproc.exe (ID = 4128208)
8:06 AM: abiuninst.htm (ID = 4127732)
8:07 AM: pinkkas21.ico (ID = 4091716)
8:07 AM: __delete_on_reboot__drpmon.dll (ID = 4127918)
8:07 AM: File Sweep Complete, Elapsed Time: 00:01:48
8:07 AM: Full Sweep has completed. Elapsed time 00:05:56
8:07 AM: Traces Found: 575
8:12 AM: Removal process initiated
8:13 AM: Quarantining All Traces: abetterinternet
8:13 AM: Quarantining All Traces: begin2search
8:13 AM: Quarantining All Traces: hotsearchbar toolbar
8:13 AM: Quarantining All Traces: drsnsrch.com hijacker
8:13 AM: Quarantining All Traces: privacyscan
8:13 AM: Preparing to restart your computer. Please wait...
8:13 AM: Removal process completed. Elapsed time 00:01:23
8:16 AM: Warning: Hosts File Shield unable to read from hosts file. Access violation at address 7C910370 in module 'ntdll.dll'. Read of address 00000058
8:16 AM: Warning: Hosts File Shield unable to read from hosts file. Access violation at address 7C910370 in module 'ntdll.dll'. Read of address 00000024
8:16 AM: Warning: Hosts File Shield unable to read from hosts file. Invalid pointer operation
********
7:58 AM: |··· Start of Session, Wednesday, July 27, 2005 ···|
7:58 AM: Spy Sweeper started
7:58 AM: Warning: Hosts File Shield unable to read from hosts file. Access violation at address 7C910370 in module 'ntdll.dll'. Read of address 00000058
7:58 AM: Warning: Hosts File Shield unable to read from hosts file. Access violation at address 7C910370 in module 'ntdll.dll'. Read of address 00000050
7:58 AM: Warning: Hosts File Shield unable to read from hosts file. Access violation at address 7C910370 in module 'ntdll.dll'. Read of address 00000458
8:01 AM: |··· End of Session, Wednesday, July 27, 2005 ···|


Here's the Hijack This log:Logfile of HijackThis v1.99.1
Scan saved at 8:22:33 AM, on 7/27/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
c:\windows\system32\zhtmhuo.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Documents and Settings\Dana Melancon\My Documents\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://aimhome.netsc...com/aimhome.adp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: Band Class - {00F1D395-4744-40f0-A611-980F61AE2C59} - C:\WINDOWS\dsr.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: RichEditor Class - {F79A2C4B-8776-4ED7-8B2F-4786A4A3500A} - C:\WINDOWS\system32\richedtr.dll (file missing)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [richup] C:\WINDOWS\system32\richup.exe
O4 - HKLM\..\Run: [Dinst] C:\WINDOWS\dinst.exe
O4 - HKLM\..\Run: [bofhdoi] c:\windows\system32\zhtmhuo.exe r
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.co...aploader_v6.cab
O20 - Winlogon Notify: PCANotify - C:\WINDOWS\SYSTEM32\PCANotify.dll
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
  • 0

#10
Rawe

Rawe

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Ok..

Please print these instructions out, or write them down, as you can't read them during the fix. Be sure to ask any questions before proceeding the fix.

Go to My Computer >Tools >Folder Options >View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System Files and Folders are showing / visible. Uncheck the Hide protected operating system files - option.

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.


Run a scan in HiJackThis. Check the following objects for removal (and close any other open windows.);

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://aimhome.netsc...com/aimhome.adp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: Band Class - {00F1D395-4744-40f0-A611-980F61AE2C59} - C:\WINDOWS\dsr.dll
O2 - BHO: RichEditor Class - {F79A2C4B-8776-4ED7-8B2F-4786A4A3500A} - C:\WINDOWS\system32\richedtr.dll (file missing)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O4 - HKLM\..\Run: [richup] C:\WINDOWS\system32\richup.exe
O4 - HKLM\..\Run: [Dinst] C:\WINDOWS\dinst.exe
O4 - HKLM\..\Run: [bofhdoi] c:\windows\system32\zhtmhuo.exe r


Make sure that the above mentioned objects are all checked, then hit "Fix Checked". Exit HJT.
NOTE; The 04 entry may have changed names if you have rebooted since posting the log; look for an entry with a similar format, that will always in in a single letter r.

Using Windows Explorer, locate the following file and delete if present;
C:\WINDOWS\Nail.exe
C:\WINDOWS\dinst.exe
C:\WINDOWS\system32\richedtr.dll
C:\WINDOWS\system32\richup.exe
C:\WINDOWS\dsr.dll
c:\windows\system32\zhtmhuo.exe (It must be named as the 04 when fixed in HJT.)


Run a Full Scan with Ewido Security Suite, remove all it finds.

Run a full scan with Ad-aware, remove all it finds.

Run CleanUp!
and reboot.

Run a free online scan at Kaspersky, save the log it produces and let it remove anything it finds.

Run a new scan with HiJackThis and post the fresh log here along with the log from Kaspersky by using Add Reply.

- Rawe :tazz:

Edited by Rawe, 27 July 2005 - 07:45 AM.

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#11
Danawatty

Danawatty

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Here we go again! THIS THING IS TOUGH!

Logfile of HijackThis v1.99.1
Scan saved at 6:41:41 AM, on 7/28/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\system32\spoolsv.exe
c:\windows\system32\jzjqxb.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Dana Melancon\My Documents\HijackThis.exe

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [zuesizv] c:\windows\system32\jzjqxb.exe r
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.co...aploader_v6.cab
O20 - Winlogon Notify: PCANotify - C:\WINDOWS\SYSTEM32\PCANotify.dll
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe (file missing)
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 6:27:54 AM, 7/28/2005
+ Report-Checksum: 78D9E03D

+ Scan result:

HKLM\SYSTEM\CurrentControlSet\Control\Print\Monitors\ZepMon -> Spyware.BetterInternet : Cleaned with backup
[808] VM_00F10000 -> Adware.BetterInternet : Error during cleaning
C:\Documents and Settings\Dana Melancon\Cookies\dana melancon@2o7[2].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\Dana Melancon\Cookies\dana melancon@abetterinternet[1].txt -> Spyware.Cookie.Abetterinternet : Cleaned with backup
C:\RECYCLER\S-1-5-21-343818398-484763869-854245398-1003\Dc6.exe -> Adware.BetterInternet : Cleaned with backup
C:\RECYCLER\S-1-5-21-343818398-484763869-854245398-1003\Dc7.exe -> Adware.BetterInternet : Cleaned with backup
C:\RECYCLER\S-1-5-21-343818398-484763869-854245398-1003\Dc8.exe -> Adware.BetterInternet : Cleaned with backup
C:\RECYCLER\S-1-5-21-343818398-484763869-854245398-1003\Dc9.exe -> Adware.BetterInternet : Cleaned with backup
C:\WINDOWS\atvaoku.exe -> Adware.BetterInternet : Cleaned with backup
C:\WINDOWS\dsr.exe -> Trojan.Imiserv.c : Cleaned with backup
C:\WINDOWS\Nail.exe -> Adware.BetterInternet : Cleaned with backup
C:\WINDOWS\scgiecruio.exe -> Adware.BetterInternet : Cleaned with backup
C:\WINDOWS\svcproc.exe -> Adware.BetterInternet : Cleaned with backup
C:\WINDOWS\system32\DrPMon.dll -> Adware.BetterInternet : Cleaned with backup
C:\WINDOWS\system32\uwadtw.exe -> Adware.BetterInternet : Cleaned with backup


::Report End
  • 0

#12
Rawe

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Ok, looks like you got re-infected by Nail again..
We have to do this couple times again if this doesn't take care of it;

Please print these instructions out, or write them down, as you can't read them during the fix. Be sure to ask any questions before proceeding the fix.

First;

Please download Ewido Security Suite it is a free version of the program.
  • Install Ewido Security Suite
  • When installing, under "Additional Options" uncheck..
    • Install background guard
    • Install scan via context menu
  • Launch Ewido, there should be an icon on your desktop, double-click it.
  • The program will now open to the main screen.
  • When you run Ewido for the first time, you will get a warning "Database could not be found!" Click OK. We will fix this in a moment.
  • You will need to update Ewido to the latest definition files.
    • On the left hand side of the main screen click update.
    • Then click on Start Update.
  • The update will start and a progress bar will show the updates being installed.
    (the status bar at the bottom will display "Update successful")
  • Exit Ewido. DO NOT run a scan yet.
If you are having problems with the updater, you can use this link to manually update Ewido.
ewido manual updates

Download CCleaner and install it, but do not run it yet.

Please download this file: Revised Installer for the Nailfix Utility
Save it to your desktop.
DO NOT run it yet.

Go to My Computer >Tools >Folder Options >View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System Files and Folders are showing / visible. Uncheck the Hide protected operating system files - option.

To reboot into Safe Mode with Windows XP, you can follow these steps from Microsoft;

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.


Once in Safe Mode, please double-click on Nailfix.exe.
Click "Next" in the setup, then make sure "Run Nailfix" is checked and click "Finish".
Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.

Now open Ewido and do a scan of your system.
  • Click on scanner
  • Click on Complete System Scan and the scan will begin.
  • NOTE; During some scans with Ewido it is finding cases of false positives.**
    • You will need to step through the process of cleaning files one-by-one.
    • If Ewido detects a file you KNOW to be legitimate, select none as the action.
    • DO NOT select "Perform action on all infections"
    • If you are unsure of any entry found, select none for now as the action.
  • Once the scan has completed, there will be a button located on the bottom of the screen named Save report
  • Click Save report.
  • Save the report .txt file to your desktop or a location where you can find it easily.
Now run HijackThis, click Scan, check the following objects for removal;

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O4 - HKLM\..\Run: [zuesizv] c:\windows\system32\jzjqxb.exe r

Close any other open windows and/or open browsers, making sure that only HiJackThis is running at that time. Make sure that the above mentioned objects are all checked, then hit "Fix Checked". Exit HJT.
NOTE; The 04 entry may have changed names if you have rebooted since posting the log; look for an entry with a similar format, that will always in in a single letter r.

Using Windows Explorer, locate the following file and delete if present;
c:\windows\system32\jzjqxb.exe

This one is random, it WILL be named as the 04 you fix in HiJackThis, to make it easier, PLEASE write that file down when you fix in HiJackThis.

Now run CCleaner.
  • Uncheck "Cookies" under "Internet Explorer".
  • If running Firefox: click on the "Applications" tab and uncheck "Cookies" under "Firefox".
  • Click on Run Cleaner in the lower right-hand corner. This can take quite a while to run.
REBOOT!!
Boot up into normal mode, run a new scan with HiJackThis & post the fresh log here along with the log from Ewido using Add Reply.

- Rawe :tazz:
  • 0

#13
Danawatty

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Let's try it again. Here's the latest HijackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 11:59:08 AM, on 7/30/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
c:\windows\system32\imbggy.exe
C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Dana Melancon\My Documents\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.netscape.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
O2 - BHO: Band Class - {00F1D395-4744-40f0-A611-980F61AE2C59} - C:\WINDOWS\dsr.dll (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [Dinst] C:\WINDOWS\dinst.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [qkhstl] c:\windows\system32\imbggy.exe r
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.co...aploader_v6.cab
O20 - Winlogon Notify: PCANotify - C:\WINDOWS\SYSTEM32\PCANotify.dll
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

And here's the ewido report:

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 11:48:24 AM, 7/30/2005
+ Report-Checksum: AE8C0480

+ Scan result:

[936] c:\windows\system32\cfvjnts.exe -> Adware.BetterInternet : Cleaned with backup
C:\Documents and Settings\Dana Melancon\Cookies\dana melancon@2o7[1].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\Dana Melancon\Cookies\dana melancon@abetterinternet[1].txt -> Spyware.Cookie.Abetterinternet : Cleaned with backup
C:\WINDOWS\atvaoku.exe -> Adware.BetterInternet : Cleaned with backup
C:\WINDOWS\system32\cfvjnts.exe -> Adware.BetterInternet : Cleaned with backup


::Report End
  • 0

#14
Rawe

Rawe

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Hi again!

Please print these instructions out, or write them down, as you can't read them during the fix.

Go to My Computer >Tools >Folder Options >View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System Files and Folders are showing / visible. Uncheck the Hide protected operating system files - option.

Download
CleanUp

Run the CleanUp! installer and get the program ready to be used but don't run it yet.

If you have not already installed Ad-Aware SE 1.06, follow these download and setup instructions, otherwise, check for updates:
Ad-Aware SE Setup
Don't run it yet!

Process Explorer

Unzip the file and save the extracted files in the same folder.

Run Process Explorer and find the following process in the list of Processes:

imbggy.exe

Select the process and click Process > Suspend.

Leave Process Explorer running with the process suspended the whole time! Do NOT close it - even when your system is rebooting!
  • Open HiJackThis
  • Click on the configure button on the bottom right
  • Click on the tab "Misc Tools"
  • Click on "Delete File on Reboot"
  • Navigate to this file - c:\windows\system32\imbggy.exe
  • Double click on that file.
  • HJT asks you if you want to reboot, now. Click "no".
  • Do that for the following files also. When you get to the last one, click "yes" when HJT asks you to reboot.
C:\WINDOWS\dinst.exe
C:\WINDOWS\dsr.dll



Next, please reboot your computer in Safe Mode by doing the following;

1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.



Run a scan with HiJackThis and check the following objects for removal;

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
O2 - BHO: Band Class - {00F1D395-4744-40f0-A611-980F61AE2C59} - C:\WINDOWS\dsr.dll (file missing)
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [Dinst] C:\WINDOWS\dinst.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [qkhstl] c:\windows\system32\imbggy.exe r


Make sure they are checked, and that HJT is only program running at that time, hit "Fix Checked".


Using Windows Explorer, locate the following files and delete if present;

c:\windows\system32\imbggy.exe
C:\WINDOWS\dinst.exe
C:\WINDOWS\dsr.dll


Run a Full System Scan with updated Ad-aware and let it remove anything it finds.

Run CleanUp! and reboot. Boot into normal mode.

Run a new scan with HJT and post the fresh log here. DO NOT reboot your PC unless I ask you to!

- Rawe :tazz:
  • 0

#15
Danawatty

Danawatty

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Hello again. When I was asked to check certain files to be removed by Hijack This after I rebooted, two of those files weren't anywhere to be found. They were
C:\WINDOWS\dinst.exe and C:WINDOWS\dsr.dll

Here's my newest Hijack This log:

Logfile of HijackThis v1.99.1
Scan saved at 4:11:09 PM, on 7/30/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Dana Melancon\My Documents\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.netscape.com/
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.co...aploader_v6.cab
O20 - Winlogon Notify: PCANotify - C:\WINDOWS\SYSTEM32\PCANotify.dll
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
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