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Aurora Virus [RESOLVED]


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#16
Rawe

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You've got reinfected with Nail again.. ;)

Please do this;

Click Start => Run => and type in;

services.msc

Click "OK".

In the services window find service; System Startup Service (SvcProc)

Right-click and choose "Properties". On the "General" tab under "Service Status" click the "Stop" button to stop the service. Beside "Startup Type" in the dropdown menu select "Disabled". Click Apply then "Ok". Exit the Services utility.
  • Open HiJackThis
  • Click on the configure button on the bottom right
  • Click on the tab "Misc Tools"
  • Click on "delete an NT service"
  • Copy and paste this in: SvcProc
  • Click "ok", then reboot
Run this online scan here;
Panda Activescan

Post the results.

- Rawe :tazz:
  • 0

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#17
Danawatty

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Here's my report from Panda Activescan:

Incident Status Location

Spyware:Spyware/BetterInet No disinfected C:\DOCUME~1\DANAME~1\LOCALS~1\Temp\NDD\aurareco.exe
Adware:adware/pacimedia No disinfected C:\DOCUMENTS AND SETTINGS\DANA MELANCON\FAVORITES\1111\1111.url
Adware:adware/aurora No disinfected C:\WINDOWS\SYSTEM32\DrPMon.dll
Adware:adware/transponder No disinfected C:\WINDOWS\abiuninst.htm
Adware:adware program No disinfected C:\WINDOWS\SYSTEM32\cache32dsrf4535dfs
Spyware:spyware/safesurf No disinfected HKEY_LOCAL_MACHINE\SOFTWARE\RICHED
Spyware:Spyware/BetterInet No disinfected C:\Documents and Settings\Dana Melancon\Local Settings\Temp\NDD\aurareco.exe
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#18
Rawe

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Ok..

Please print these instructions out, or write them down, as you can't read them during the fix.

Get CleanUp ready to be used but don't run it yet.

Go to My Computer >Tools >Folder Options >View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System Files and Folders are showing / visible. Uncheck the Hide protected operating system files - option.

Please download this file: Revised Installer for the Nailfix Utility
Save it to your desktop.
DO NOT run it yet.

If you have not already installed Ad-Aware SE 1.06, follow these download and setup instructions, otherwise, check for updates:
Ad-Aware SE Setup
Don't run it yet!

Delete the following files if possible;
C:\DOCUMENTS AND SETTINGS\DANA MELANCON\FAVORITES\1111\1111.url
C:\WINDOWS\abiuninst.htm
  • Open HiJackThis
  • Click on the configure button on the bottom right
  • Click on the tab "Misc Tools"
  • Click on "Delete File on Reboot"
  • Navigate to this file - C:\WINDOWS\SYSTEM32\DrPMon.dll
  • Double click on that file.
  • HJT asks you if you want to reboot, now. Click "No".
Run CleanUp!
and now let the system reboot.

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.


Once in Safe Mode, please double-click on Nailfix.exe.
Click "Next" in the setup, then make sure "Run Nailfix" is checked and click "Finish".
Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.

Launch Ad-aware and do Full System Scan. Let it remove anything it finds.

Now run HijackThis, click Scan, check the following object for removal;
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe

Close any other open windows and/or open browsers, making sure that only HiJackThis is running at that time. Make sure that the above mentioned objects is checked, then hit "Fix Checked". Exit HJT.

Locate the following files and delete if present;
C:\WINDOWS\SYSTEM32\DrPMon.dll
C:\Documents and Settings\Dana Melancon\Local Settings\Temp\NDD\aurareco.exe
C:\WINDOWS\abiuninst.htm


Run CleanUp! again, and reboot. Boot up into normal mode.

Run a new scan with Panda & HiJackThis and post both logs here.

- Rawe :tazz:
  • 0

#19
Danawatty

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The first time you asked me to run Hijack This and locate:

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS Nail.exe

the file was not there to be checked off.

I couldn't find the following files to delete:

C:\WINDOWS\SYSTEM32\DrPMon.dll
C:\Documents and Settings\Dana Melancon\Local Settings\Temp\NDD\aurareco.exe
C:\WINDOWS\abiuninst.htm

With that said, here's my latest Hijack This log and Panda scan:

Logfile of HijackThis v1.99.1
Scan saved at 1:02:15 AM, on 8/1/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Messenger\msmsgs.exe
c:\windows\system32\ffdjck.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Documents and Settings\Dana Melancon\My Documents\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.netscape.com/
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [otvoqsy] c:\windows\system32\ffdjck.exe r
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.co...aploader_v6.cab
O20 - Winlogon Notify: PCANotify - C:\WINDOWS\SYSTEM32\PCANotify.dll
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

Incident Status Location

Adware:adware program No disinfected C:\WINDOWS\SYSTEM32\cache32dsrf4535dfs
Adware:adware/aurora No disinfected HKEY_CURRENT_USER\SOFTWARE\AURORA
Spyware:spyware/safesurf No disinfected HKEY_LOCAL_MACHINE\SOFTWARE\RICHED
  • 0

#20
Rawe

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Hi again!

Please print these instructions out, or write them down, as you can't read them during the fix. NOTE; if you rebooted after you posted your latest logfile, you have to post a new log before following these steps. It would be waste of time. Do not reboot unless I ask you to.

Go to My Computer >Tools >Folder Options >View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System Files and Folders are showing / visible. Uncheck the Hide protected operating system files - option.

Download
CleanUp

Run the CleanUp! installer and get the program ready to be used but don't run it yet.

If you have not already installed Ad-Aware SE 1.06, follow these download and setup instructions, otherwise, check for updates:
Ad-Aware SE Setup
Don't run it yet!

Update your Ewido Security Suite completely but don't run it yet.

Download & install Firefox here; http://www.mozilla.org/ (No need to run it yet.)

Please download this file: Revised Installer for the Nailfix Utility
Save it to your desktop.
DO NOT run it yet.

Process Explorer

Unzip the file and save the extracted files in the same folder.

Run Process Explorer and find the following process in the list of Processes:

ffdjck.exe

Select the process and click Process > Suspend.

Leave Process Explorer running with the process suspended the whole time! Do NOT close it - even when your system is rebooting!

Next, please reboot your computer in Safe Mode by doing the following;

1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.


Once in Safe Mode, please double-click on Nailfix.exe.
Click "Next" in the setup, then make sure "Run Nailfix" is checked and click "Finish".
Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.

Launch Ewido, do a Full Scan and let it remove anything it finds.

Run a scan with HiJackThis and check the following objects for removal;

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O4 - HKLM\..\Run: [otvoqsy] c:\windows\system32\ffdjck.exe r


Make sure they are checked, and that HJT is only program running at that time, hit "Fix Checked".

Using Windows Explorer, locate the following file and delete if present;

c:\windows\system32\ffdjck.exe r

Run a Full System Scan with updated Ad-aware and let it remove anything it finds.

Run CleanUp! and reboot. Boot into normal mode.

Now do this;

Click Start => Run => and type in;

services.msc

Click "OK".

In the services window find service; System Startup Service (SvcProc)

Right-click and choose "Properties". On the "General" tab under "Service Status" click the "Stop" button to stop the service. Beside "Startup Type" in the dropdown menu select "Disabled". Click Apply then "Ok". Exit the Services utility.
  • Open HiJackThis
  • Click on the configure button on the bottom right
  • Click on the tab "Misc Tools"
  • Click on "delete an NT service"
  • Copy and paste this in: SvcProc
  • Click "ok", then reboot
  • Open HiJackThis
  • Click on the configure button on the bottom right
  • Click on the tab "Misc Tools"
  • Click on the Box that says "Uninstall Manager"
  • Click on the button "Save list"
  • Copy and paste the List from the notebook onto your post
Run a new scan with HJT and post the fresh log here along with the uninstall list. DO NOT reboot your PC unless I ask you to!

This has to be done exactly like this or it won't work.

- Rawe :tazz:
  • 0

#21
Danawatty

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Opened up the Services window and couldn't find System Startup Service (SvcProc) anywhere! So, I couldn't uninstall anything there. But here's my new Hijack This log:

Logfile of HijackThis v1.99.1
Scan saved at 7:21:28 AM, on 8/1/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
c:\windows\system32\dtfwaf.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Documents and Settings\Dana Melancon\My Documents\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.netscape.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [brcbyzq] c:\windows\system32\dtfwaf.exe r
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.co...aploader_v6.cab
O20 - Winlogon Notify: PCANotify - C:\WINDOWS\SYSTEM32\PCANotify.dll
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
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#22
Rawe

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Hi again. Do NOT reboot after following these steps and posting the fresh log, and do NOT reboot before following these steps.

And to NOTE; you did not follow my steps completely. You didn't post me the uninstall list. IT IS critical that you follow ALL the steps COMPLETELY if you want to get your PC clean. I don't want to waste my time trying to get someones PC clean if you aren't willing to.

Go to My Computer >Tools >Folder Options >View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System Files and Folders are showing / visible. Uncheck the Hide protected operating system files - option.

Download Process Explorer

Unzip the file and save the extracted files in the same folder.

Run Process Explorer and find the following process in the list of Processes:

dtfwaf.exe

Select the process and click Process > Suspend.

Leave Process Explorer running with the process suspended the whole time! Do NOT close it - even when your system is rebooting!

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.


Run HiJackThis with a scan and check the following for removal;

O4 - HKLM\..\Run: [brcbyzq] c:\windows\system32\dtfwaf.exe r

Make sure HJT is only program running at this time, and hit "Fix checked".

Use Windows Explorer, and delete the following file if present;

c:\windows\system32\dtfwaf.exe
  • Open HiJackThis
  • Click on the configure button on the bottom right
  • Click on the tab "Misc Tools"
  • Click on "Delete File on Reboot"
  • Navigate to this file - c:\windows\system32\dtfwaf.exe
  • Double click on that file.
  • HJT asks you if you want to reboot, now. Click "no".
Run CleanUp!
and reboot.
  • Open HiJackThis
  • Click on the configure button on the bottom right
  • Click on the tab "Misc Tools"
  • Click on the Box that says "Uninstall Manager"
  • Click on the button "Save list"
  • Copy and paste the List from the notebook onto your post
Run a new scan. Post the fresh log along with the uninstall list.

- Rawe :tazz:
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#23
Danawatty

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I did follow your steps completely. I didn't post the uninstall list because there was no uninstall list. That was in the note at the beginning of my last reply. I really appreciate your time and effort. I'm sure for someone who's more computer savvy, this is pretty irritating, but believe me, I'm following these steps to a tee!

I will continue now with your last set of instructions, and post my new logs there.

Again, I appreciate your time.
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#24
Danawatty

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Ok. Here's my new Uninstall list and Hijack This log:

Ad-Aware SE Personal
Adobe Acrobat 7.0.1 and Reader 7.0.1 Update
Adobe Acrobat 7.0.2 and Reader 7.0.2 Update
Adobe Download Manager 2.0 (Remove Only)
Adobe Reader 7.0
AOL Instant Messenger
AvantGo Client
Barbie™ Beauty Boutique™ CD-ROM
Barbie™ Fashion Show™ CD-ROM
Barbie™ Team Gymnastics™
Canon Camera Support Core Library
Canon Camera Window for ZoomBrowser EX
Canon MovieEdit Task for ZoomBrowser EX
Canon PhotoRecord
Canon RAW Image Task for ZoomBrowser EX
Canon RemoteCapture Task for ZoomBrowser EX
Canon Utilities PhotoStitch 3.1
Canon Utilities ZoomBrowser EX
ccCommon
CCleaner (remove only)
CleanUp!
C-Media Audio
Cool Edit Pro 2.0
Desktop Weather by The Weather Channel
ewido security suite
FTP Navigator
HijackThis 1.99.1
Internet Worm Protection
J2SE Runtime Environment 5.0 Update 2
J2SE Runtime Environment 5.0 Update 4
Java 2 Runtime Environment, SE v1.4.2_06
JumpStart 4th Grade v1.1
KBTV Hurricane Tracking System
KBTV Tracking System
Lernout & Hauspie TruVoice American English TTS Engine
LiveReg (Symantec Corporation)
LiveUpdate 2.6 (Symantec Corporation)
Microsoft ActiveSync 3.8
Microsoft Money 2003
Microsoft Money 2003 System Pack
Microsoft Money for the Pocket PC
Microsoft Office 2000 SR-1 Disc 2
Microsoft Office 2000 SR-1 Professional
Microsoft Outlook 2002
Nero
Norton AntiVirus 2005
Norton AntiVirus 2005 (Symantec Corporation)
Norton AntiVirus Help
Norton AntiVirus Parent MSI
Norton AntiVirus SYMLT MSI
Norton WMI Update
Ocean Discovery™
Pocket PC Connection Wizard
RichEditor
Security Update for Windows XP (KB883939)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB903235)
SiS 900 PCI Fast Ethernet Adapter Driver
Solus Basic 1.5 for Palm Computing
SPBBC
SpongeBob Squarepants Collapse
Spy Sweeper
Spybot - Search & Destroy 1.4
Street Atlas USA 7.0
Symantec
Symantec pcAnywhere
Symantec Script Blocking Installer
SymNet
The ABI Network- A Division of Direct Revenue
Typer Shark Deluxe 1.02
Ultrasoft Money
Update for Windows XP (KB898461)
Viewpoint Media Player
Weather Services
Weather To Go
Windows Installer 3.1 (KB893803)
Windows Installer 3.1 (KB893803)
Windows XP Hotfix - KB834707
Windows XP Hotfix - KB867282
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890047
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890923
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893066
Windows XP Hotfix - KB893086
WinMX
XMap Handheld - Street Atlas USA Edition
Yahoo! MessengerLogfile of HijackThis v1.99.1
Scan saved at 8:23:48 AM, on 8/1/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\system32\spoolsv.exe
c:\windows\system32\dmsedh.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Dana Melancon\My Documents\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.netscape.com/
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [zwhczgo] c:\windows\system32\dmsedh.exe r
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.co...aploader_v6.cab
O20 - Winlogon Notify: PCANotify - C:\WINDOWS\SYSTEM32\PCANotify.dll
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
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#25
Rawe

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Ok. You have that cursed Nail.exe again.. :tazz:

Please print these instructions out, or write them down, as you can't read them during the fix. Be sure to ask any questions before proceeding the fix.

Go to My Computer >Tools >Folder Options >View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System Files and Folders are showing / visible. Uncheck the Hide protected operating system files - option.

First;

Please download Ewido Security Suite it is a free version of the program.
  • Install Ewido Security Suite
  • When installing, under "Additional Options" uncheck..
    • Install background guard
    • Install scan via context menu
  • Launch Ewido, there should be an icon on your desktop, double-click it.
  • The program will now open to the main screen.
  • When you run Ewido for the first time, you will get a warning "Database could not be found!" Click OK. We will fix this in a moment.
  • You will need to update Ewido to the latest definition files.
    • On the left hand side of the main screen click update.
    • Then click on Start Update.
  • The update will start and a progress bar will show the updates being installed.
    (the status bar at the bottom will display "Update successful")
  • Exit Ewido. DO NOT run a scan yet.
If you are having problems with the updater, you can use this link to manually update Ewido.
ewido manual updates

Download CCleaner and install it, but do not run it yet.

Please download this file: Revised Installer for the Nailfix Utility
Save it to your desktop.
DO NOT run it yet.

To reboot into Safe Mode with Windows XP, you can follow these steps from Microsoft;

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.


Once in Safe Mode, please double-click on Nailfix.exe.
Click "Next" in the setup, then make sure "Run Nailfix" is checked and click "Finish".
Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.

Now open Ewido and do a scan of your system.
  • Click on scanner
  • Click on Complete System Scan and the scan will begin.
  • Let it fix anything it finds.
  • Once the scan has completed, there will be a button located on the bottom of the screen named Save report
  • Click Save report.
  • Save the report .txt file to your desktop or a location where you can find it easily.
Now run HijackThis, click Scan, check the following objects for removal;

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O4 - HKLM\..\Run: [zwhczgo] c:\windows\system32\dmsedh.exe r

Close any other open windows and/or open browsers, making sure that only HiJackThis is running at that time. Make sure that the above mentioned objects are all checked, then hit "Fix Checked". Exit HJT.

The 04 entry has changed names after you rebooted; look for an entry that will always in in a single letter r. It has to be totally random.. Which has that r on the end.

Using Windows Explorer, locate the following file and delete if present;
c:\windows\system32\dmsedh.exe (Or whatever it is after the reboot)

Now run CCleaner.
  • Uncheck "Cookies" under "Internet Explorer".
  • If running Firefox: click on the "Applications" tab and uncheck "Cookies" under "Firefox".
  • Click on Run Cleaner in the lower right-hand corner. This can take quite a while to run.
REBOOT!!
Boot up into normal mode, run a new scan with HiJackThis & post the fresh log here along with the log from Ewido using Add Reply. (Also create a fresh uninstall list again and post that too.)

- Rawe ;)

Again, be sure to ask ANY questions before proceeding the fix. (AND DO NOT reboot unless I ask you to.)

Edited by Rawe, 01 August 2005 - 07:41 AM.

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#26
Danawatty

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How do I make sure that the System Files and Folders are showing / visible. I don't see an option for it. I can find the Show hidden files section, but not the one for System Files and Folders.
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#27
Rawe

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That option should be listed right above Show hidden files section (There should also read "recommendation" or something like this in brackets next to the option.)
Sorry for the bad explanation.. Am translating this from finnish. Let me know if you still can't find it. :tazz:
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#28
Danawatty

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Hey, your explainations couldn't be any better! They are perfectly clear. I'm just not that computer savvy. Anyway, here's my latest logs:

Logfile of HijackThis v1.99.1
Scan saved at 9:53:59 AM, on 8/1/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe
c:\windows\system32\vykxmh.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Dana Melancon\My Documents\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.netscape.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [vglwwqn] c:\windows\system32\vykxmh.exe r
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.co...aploader_v6.cab
O20 - Winlogon Notify: PCANotify - C:\WINDOWS\SYSTEM32\PCANotify.dll
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

dobe Acrobat 7.0.1 and Reader 7.0.1 Update
Adobe Acrobat 7.0.2 and Reader 7.0.2 Update
Adobe Download Manager 2.0 (Remove Only)
Adobe Reader 7.0
AOL Instant Messenger
AvantGo Client
Barbie™ Beauty Boutique™ CD-ROM
Barbie™ Fashion Show™ CD-ROM
Barbie™ Team Gymnastics™
Canon Camera Support Core Library
Canon Camera Window for ZoomBrowser EX
Canon MovieEdit Task for ZoomBrowser EX
Canon PhotoRecord
Canon RAW Image Task for ZoomBrowser EX
Canon RemoteCapture Task for ZoomBrowser EX
Canon Utilities PhotoStitch 3.1
Canon Utilities ZoomBrowser EX
ccCommon
CCleaner (remove only)
CleanUp!
C-Media Audio
Cool Edit Pro 2.0
Desktop Weather by The Weather Channel
ewido security suite
FTP Navigator
HijackThis 1.99.1
Internet Worm Protection
J2SE Runtime Environment 5.0 Update 2
J2SE Runtime Environment 5.0 Update 4
Java 2 Runtime Environment, SE v1.4.2_06
JumpStart 4th Grade v1.1
KBTV Hurricane Tracking System
KBTV Tracking System
Lernout & Hauspie TruVoice American English TTS Engine
LiveReg (Symantec Corporation)
LiveUpdate 2.6 (Symantec Corporation)
Microsoft ActiveSync 3.8
Microsoft Money 2003
Microsoft Money 2003 System Pack
Microsoft Money for the Pocket PC
Microsoft Office 2000 SR-1 Disc 2
Microsoft Office 2000 SR-1 Professional
Microsoft Outlook 2002
Nero
Norton AntiVirus 2005
Norton AntiVirus 2005 (Symantec Corporation)
Norton AntiVirus Help
Norton AntiVirus Parent MSI
Norton AntiVirus SYMLT MSI
Norton WMI Update
Ocean Discovery™
Pocket PC Connection Wizard
RichEditor
Security Update for Windows XP (KB883939)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB903235)
SiS 900 PCI Fast Ethernet Adapter Driver
Solus Basic 1.5 for Palm Computing
SPBBC
SpongeBob Squarepants Collapse
Spy Sweeper
Spybot - Search & Destroy 1.4
Street Atlas USA 7.0
Symantec
Symantec pcAnywhere
Symantec Script Blocking Installer
SymNet
Typer Shark Deluxe 1.02
Ultrasoft Money
Update for Windows XP (KB898461)
Viewpoint Media Player
Weather Services
Weather To Go
Windows Installer 3.1 (KB893803)
Windows Installer 3.1 (KB893803)
Windows XP Hotfix - KB834707
Windows XP Hotfix - KB867282
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890047
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890923
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893066
Windows XP Hotfix - KB893086
WinMX
XMap Handheld - Street Atlas USA Edition
Yahoo! Messenger---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 9:47:30 AM, 8/1/2005
+ Report-Checksum: 992F08B7

+ Scan result:

[896] c:\windows\system32\yvzkis.exe -> Adware.BetterInternet : Cleaned with backup
C:\Documents and Settings\Dana Melancon\Cookies\dana melancon@2o7[1].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\Dana Melancon\Cookies\dana melancon@abetterinternet[2].txt -> Spyware.Cookie.Abetterinternet : Cleaned with backup
C:\Documents and Settings\Dana Melancon\Cookies\dana melancon@ads.pointroll[2].txt -> Spyware.Cookie.Pointroll : Cleaned with backup
C:\WINDOWS\atvaoku.exe -> Adware.BetterInternet : Cleaned with backup
C:\WINDOWS\system32\yvzkis.exe -> Adware.BetterInternet : Cleaned with backup


::Report End
  • 0

#29
Rawe

Rawe

    Visiting Staff

  • Member
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I'll get back to you shortly.. Remember not to reboot your machine until I ask you to!
  • 0

#30
rstones12

rstones12

    Malware Expert

  • Retired Staff
  • 3,731 posts
Danawatty,
Rawe asked me to have a look at your log, this one can be stubborn...You and Rawe have done an good job on this...

Please read "ALL" of the instructions before proceeding:

You may want to print out these instructions for a reference or you can
save them by copying and pasting them into notepad and saving the text file to the desktop.

This process will take a few steps, please take your time and follow the directions in the order posted.
If you dont understand something please ask before performing any task..


Please download APT and unzip the contents to a new folder on your desktop.
  • Open the folder you just created and click on apt.exe and search in the window for c:\windows\system32\vykxmh.exe.
  • Open your C:\Windows\system32 folder and search for vykxmh.exe.
    Don't delete it yet, just leave the system32 folder open so you can see the bad file.
  • In APT again, Select c:\windows\system32\vykxmh.exe and Click Kill3
  • Then immediately delete vykxmh.exe from your system32 folder.
Close APT.

Now scan with HJT and place a checkmark next to each of the following items:

O4 - HKLM\..\Run: [vglwwqn] c:\windows\system32\vykxmh.exe r

Close all browsers and open windows except HJT, then click the Fix Checked button. Close HJT.

Run CCleaner with the instructions Rawe has provided.

Now reboot your system and do the following:

Download FindIt's.zip to your desktop: http://forums.net-integration.net/index.ph...=post&id=142443
  • Create a new folder on your desktop
  • Unzip/extract the files inside that folder you created on your desktop.
  • Open the folder and run FindIt's.bat and wait for notepad to open a text file. It may take awhile so please be patient ...
  • Then post the results here along with a new HJT log by using Add Reply
Thanks,
rstones12
  • 0






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