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my laptop is not connecting to the network


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#1
epjay_2002

epjay_2002

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hi

ill keep it brief but any info needed gimme a shout

my work laptop is not connecting to my network and is not showing a valid ip address when auto detect is on but is connecting to the netgear router when i manaully but not to the network.

any help guys

thanks in advance
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#2
chicagotech

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do you get 169.254.x.x IP when using DHCP? it could be the hardware settings issue. this page may help,

ipconfig
Why do I get 169.254.xx IP? Using ipconfig /all or winipcfg. When troubleshooting
a TCP/IP networking problem, you can use the ipconfig command to get host ...
http://www.chicagote...et/ipconfig.htm - Similar pages

troubleshootingipconfig
Why do I get 169.254.xx IP? An error occurred while renewing interface. Symptoms:
When trying to release and renew the IP address using the Ipconfig command ...
http://www.chicagote...ingipconfig.htm

Edited by chicagotech, 27 July 2005 - 08:33 AM.

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#3
epjay_2002

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hi thanks for the reply and info

on ipconfig/all my dchp says yes but is coming up with ip address 169.x.x.x

also when i use static ip i can connect to the router and the router recognises it but it wont connect to the network drives

and ideally i would like to use the auto config option as this was used before but then one day it just wouldnt connect.

any ideas

cheers
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#4
Shaggy

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Verify that the DHCP server is enabled in your router. Also verify that the DHCP scope allows the number of DHCP clients you have. Restart the router to flush the DHCP table and try again.

Also sounds possible that you have a software firewall installed on the computer that might be preventing certain access. Disable any software firewall you may have and try again. If that doesn't do the trick, you might also try uninstalling the software firewall, simply disabling may not be enough as there may be a configuration issue.
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