“Explorer has caused an error in OLE 32 DLL. Explorer will be closed. If the problem continues you should restart the computer.”
When I click on the OK button, it just reappears, preventing me from doing anything but clicking OK again (besides pressing ctrl-alt-del and getting another box that doesn’t seem to help either). This means that I cannot even access my anti-virus programmes.
I managed once to get the computer to turn out the screen that allows me to start it in safe mode, but in that case, the mouse did not work, and I was not able to get beyond the MS security page that appeared. Now, it seems, I can’t even get it to allow me to start in safe mode (usually, I could get the appropriate screen by pulling the electricity plug and then reinserting it before starting the computer).
I have also entered the set-up, but could not find anything to help me there.
I have done most of the things that I have tried disconnected from the Internet. Would it make any difference if I hooked the computer back up to the Net?
As you understand, I am no computer expert. I am writing this from another computer and I’m pretty desperate. Any ideas on how I can proceed to get the problem sorted out?
All the best,