i'm already connected to the internet and i don't understnad the other part of the message. we've had this problem for a long time but the message used to not come up, i'd just click play and nothing would happen.
i redownloaded real player today and it gave me the chance to change the players for the different file types. i could only change them to real player, but i saw that windows media player files were already set to other players. if this is the problem, how do i fix it?
i tried downloading windows media player again but an error came up saying no updates could be detected.