My computer's infected with Bloodhound.W32.EP.
My Norton antivirus can´t delete it or fixed it. Norton is constantly showing a virus alert saying "Object Name: C\WINDOWS\SYSTEM32\WININET.DDL; Virus Name: Bloodhound.W32.EP; Action Taken: Unable to repair this file".
I´ve already downloaded Spyware Doctor and Ad-Aware SE, and made (with each of those programs), the entire scan of my computer, but i can´t solve at 100% this problem. So i´ve tried the HijackThis and this is the logfile in result. Thanks for your help.
Logfile of HijackThis v1.99.1
Scan saved at 0:41:57, on 28-07-2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programas\Ficheiros comuns\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Programas\Ficheiros comuns\Symantec Shared\ccApp.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Programas\Ficheiros comuns\Microsoft Shared\VS7Debug\mdm.exe
C:\Programas\Norton AntiVirus\navapsvc.exe
C:\Programas\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Programas\Java\jre1.5.0_04\bin\jusched.exe
C:\WINDOWS\system32\intell32.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programas\MSN Messenger\MsnMsgr.Exe
C:\Spyware Doctor\swdoctor.exe
C:\Programas\Ficheiros comuns\Symantec Shared\Security Center\SymWSC.exe
C:\Programas\Internet Explorer\IEXPLORE.EXE
C:\Programas\Internet Explorer\IEXPLORE.EXE
C:\Programas\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe
C:\Documents and Settings\User\Definições locais\Temporary Internet Files\Content.IE5\LEQL29B3\HijackThis[1].exe
C:\Programas\Messenger\msmsgs.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Hiperligações
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programas\Norton AntiVirus\NavShExt.dll (file missing)
O4 - HKLM\..\Run: [ccApp] "C:\Programas\Ficheiros comuns\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Programas\Ficheiros comuns\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Programas\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [intell32.exe] C:\WINDOWS\system32\intell32.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [PSGuard spyware remover] C:\Programas\PSGuard\PSGuard.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Programas\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Spyware Doctor\swdoctor.exe" /Q
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Programas\Ficheiros comuns\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\acrobat\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Programas\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programas\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programas\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\SPYWAR~1\tools\iesdpb.dll (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programas\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programas\Messenger\msmsgs.exe
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.game...aploader_v6.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\ccPwdSvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Macromedia Licensing Service - Macromedia - C:\Programas\Ficheiros comuns\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Programas\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Programas\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FICHEI~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Programas\Ficheiros comuns\Symantec Shared\Security Center\SymWSC.exe