[withnail and I]

I have started to get a Dr Watson Error.

Norton 2003 has not picked anything up neither has the Spyware Program from Microsoft.

Could some one please have a look at my Hijack this log and tell me what I need to do.

Many Thanks

Logfile of HijackThis v1.99.1
Scan saved at 07:53:34, on 29/07/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\Program Files\Norton Internet Security\ccPxySvc.exe
C:\WINDOWS\SYSTEM32\GEARSEC.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\sstray.exe
C:\PROGRA~1\ACDSYS~1\DEVDET~1\DEVDET~1.EXE
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\Logitech\Video\LogiTray.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0K2.EXE
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\System32\LVComS.exe
C:\Program Files\Logitech\Video\LowLight.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\dvdSanta\dvdSanta.exe
E:\Software & Applications\Hijack This\Hijack This Ver 1.99\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_3_12_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Ipswitch.WsftpBrowserHelper - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\WS_FTP Pro\wsbho2k0.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_3_12_0.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [nForce Tray Options] sstray.exe /r
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [Camera Detector] C:\PROGRA~1\ACDSYS~1\DEVDET~1\DEVDET~1.EXE -autorun
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [EPSON Stylus Photo RX500] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0K2.EXE /P24 "EPSON Stylus Photo RX500" /O6 "USB001" /M "Stylus Photo RX500"
O4 - HKLM\..\Run: [DVD43] "C:\Program Files\DVD Region+CSS Free\DVDRegionFree.exe" /hidden
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\nbj.exe"
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: BT Yahoo! Sidebar - {51085E3D-A958-42A2-A6BE-A6A9B0BAF276} - C:\Program Files\Yahoo!\browser\ysidebarIE.dll
O9 - Extra 'Tools' menuitem: BT &Yahoo! Sidebar - {51085E3D-A958-42A2-A6BE-A6A9B0BAF276} - C:\Program Files\Yahoo!\browser\ysidebarIE.dll
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...ry/msgrchkr.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...StatsClient.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.c...utocomplete.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} - http://photos.yahoo....plorer1_9us.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{A2D92507-1471-49D4-91E5-ACF1965AB665}: NameServer = 194.72.9.44 194.74.65.85
O17 - HKLM\System\CCS\Services\Tcpip\..\{E6C6D723-9283-4597-9C84-5185360CABA7}: NameServer = 192.168.1.10
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Proxy Service (ccPxySvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPxySvc.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\SYSTEM32\GEARSEC.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Internet Security Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISUM.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

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Welcome to Geeks to go!

Open HijackThis, click Config, click Misc Tools
Click "Open Uninstall Manager"
Click "Save List" (generates uninstall_list.txt)
Click Save, copy and paste the results in your next post.

[Michelle]

Welcome to Geeks to go!

Open HijackThis, click Config, click Misc Tools
Click "Open Uninstall Manager"
Click "Save List" (generates uninstall_list.txt)
Click Save, copy and paste the results in your next post.

[withnail and I]

Hi Thanks for replying.

Here is the Hijack this list as requested.


ABBYY FineReader 5.0 Sprint Plus
ACD PhotoStitcher
ACDSee 3.1 (SR-1)
Adobe Acrobat 5.0
Alcatel SpeedTouch USB Software
All Video Converter 1.3.3
ArcSoft Software Suite
ASUS Probe V2.21.00
AsusUpdate
ATI - Software Uninstall Utility
ATI Control Panel
ATI Display Driver
ATI RADEON 9800 Caves Screen Saver v1.1
ATI RADEON 9800 Gargoyle Screen Saver v1.1
BitTorrent 3.2.1
BitTorrent S-5.8.11 (SHAD0W's Experimental)
BluffTitler DX9
BPS Spyware-Adware Remover 8.2.0.6
BT Openworld Broadband ICM Internet Connection Manager 4.1
BT Yahoo! Applications
Collectorz.com Movie Collector
ColorWasher
Corona Visualization Plug-in for WMP
Cucusoft AVI to DVD/VCD/SVCD/MPEG Converter Pro 4.0
CuteFTP Pro 3.1
dBpowerAMP AAC (AACEnc CLI)
dBpowerAMP Music Converter
dBpowerAMP Ogg Vorbis Codec
dBpowerAMP Shorten Codec
dBpowerAMP WMA V9 Codec
DH Driver Cleaner Professional Edition
DIKO 0.72 Upgrade
DivX Codec
DVD Decrypter (Remove Only)
DVD Region+CSS Free 5.58
DVD Shrink 3.2
DVD2one 1.5
DVD-lab 1.3.1
dvdSanta 3.45
EAX Unified
EPSON CardMonitor
EPSON Copy Utility
EPSON Photo Print
EPSON PhotoQuicker3.5
EPSON PhotoStarter3.1
EPSON PRINT Image Framer Tool2.1
EPSON Printer Software
EPSON Scan
EPSON Smart Panel
ESPRX500 Operation Guide
ESPRX500 Reference Guide
ESPRX500 Software Guide
eXeem 0.22
FaceMorpher 1.0
ffdshow (remove only)
FlashFXP v3
FTP Navigator
GearDrivers
Google Toolbar for Internet Explorer
GSpot Codec Information Appliance
Gutterball 2
HijackThis 1.99.1
HT MPEG Encoder 6.0
Ipswitch WS_FTP Pro
IsoBuster 1.6
Kazaa Lite K++ v2.4.3
K-Lite Mega Codec Pack 1.02
LeapFTP
LEGO Star Wars
LiveReg (Symantec Corporation)
Logitech Desktop Messenger
Logitech MouseWare 9.78
Logitech Print Service
Logitech QuickCam
Macromedia Shockwave Player
Matroska Pack (remove only)
Medal of Honor Allied Assault
MemoriesOnTV 2.1.2
Memory-Map OS Edition 2004
Memory-Map OS Edition 2004
Microsoft .NET Framework 1.1
Microsoft AntiSpyware
Microsoft Data Access Components KB870669
Microsoft Office XP Professional with FrontPage
Microsoft Plus! for Windows XP
mIRC
mkw Audio Compression Toolkit
MSN Messenger 6.2
Multilingual Speaking Clock 2.5
neoDVDplus
Nero 6 Ultra Edition
NeroMIX
NeroVision Express 3
NetHelp
Norton Internet Security
Norton WMI Update
NVIDIA Drivers
NVIDIA nForce Drivers
Paint Shop Pro 7 Evaluation
PhotoArtMaster Classic
PIF DESIGNER2.1
PowerDVD
Prince of Persia The Sands of Time
QuickTime
ScanToWeb
Security Update for Windows XP (KB883939)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB903235)
SereneScreen Aquarium
Spectaculator 6.25
Spybot - Search & Destroy 1.2
Super DVD Factory 3.1
Tiger Woods PGA TOUR 2003
TMPGEnc 3.0 XPress
TMPGEnc DVD Author 1.5
TMPGEnc Plus 2.5
TMPGEnc Sound Player
Turbo Lister
Update for Windows XP (KB898461)
Vietcong
WebCam for MSN Messenger
WinAVI Video Converter 5.7
Windows Installer 3.1 (KB893803)
Windows Installer 3.1 (KB893803)
Windows Media Format Runtime
Windows Media Player 10
Windows Media Player 9 Series Winter Fun Pack
Windows SR 2.0
Windows XP Hotfix - KB834707
Windows XP Hotfix - KB867282
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890047
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890923
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893066
Windows XP Hotfix - KB893086
Windows XP Service Pack 2
WinRAR archiver
WinZip
Worms 3D Patch
WWW File Share Pro 2.46
XviD MPEG-4 Codec
Yahoo! extras
Yahoo! Toolbar
Yu-Gi-Oh! ONLINE
Zoom Player (remove only)

The Dr Watson error started to appear in a folder where a .avi file was and it kept closing down windows explorer. I have now deleted the file but dont know if it could be something else that was already on my PC.

Thanks

[Michelle]

The Dr Watson error started to appear in a folder where a .avi file was and it kept closing down windows explorer. I have now deleted the file but dont know if it could be something else that was already on my PC.

It's as I suspected. It's not the videos causing the computer to crash, it's all the video codecs that you have - which is what caused it when you were in the folder with avi file. If you want to get rid of the Dr Watson error message, you'll have to remove the video codecs.

Go to Start > Control Panel > Add or Remove Programs and uninstall all of the video codecs (You do not have to uninstall the music codecs).

[Michelle]

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.