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soundMAX not all sound boxes are working


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#1
shadow_005

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Hi,

I bought some new speakers, the Z-5500 logitech (5.1). When I test the speakers via the logitech control panel they seem to work fine. Anyway, i connect them direct to my motherboard (P4C800-E deluxe) onboard soundcard (soundMAX). I have the latest driver for soundMAX installed for Windows XP.

But if i set the control panel to stereo, PL2 movie or PL2 music , only the subwoofer and front right box works.

If i set it to stereo X2 only the subwoofer, front right and rear right boxes work.

If i set it to either 6 -channel / only the center and front right box and subwoofer works.

?? Why can't just all boxes work for atleast 6-channel? soundMAX should be able to handle 5.1 surround sound. I did connect them properly since they all work when i 'noise-test' it using the control panel...

And since today i get the following message when i launch the preferences in soundMAX:

"Your system appears to have multimedia performance set to a value other then full - this will disable certain 3D features on your sound card. Click on  Multimedia below to change this setting."

But all setting are set to full and best quality... help. :tazz:

Edited by shadow_005, 29 July 2005 - 06:13 AM.

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#2
dsenette

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have you tried updating the drivers?
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#3
shadow_005

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I have the latest driver for soundMAX installed for Windows XP.


yup. or am i missing some other driver?
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#4
dsenette

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sorry didn't see that......i'm not sure....have you tried their tech support?

this is what i found when i searched your mobo...it doesnt really say what brand of soundcard it is though......do you have the actual model number of the onboard card?


"AI AUDIO (6-channel digital audio)
AI series motherboards employed the world's first intelligent audio CODEC. The 6-channel AD1985 audio CODEC automatically detects and identifies what types of peripherals are plugged into the audio I/O jacks and notifies users of inappropriate connection, meaning there will be no more confusion of Line-in, Line-out and Mic jacks."
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#5
shadow_005

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Yes i have found that same information. And soundMAX did automatically detect them and configure them. And it said that everything was setup successfully.

But I don't think it's my mobo onboard soundcard that's causing the problems at the moment. I inserted a SB Live soundcard, disabled the onboard soundMAX, installed the SB Live latest drivers... and the same problems. So I suppose there is somewhere some configuration set wrong.. I just can't find where.

I used the soundcard for testing only by the way, I want to use the soundMAX in the end.

Maybe I indeed should contact tech support. But i think in this case i should try logitechs tech support instead of the ASUS tech support. Unless someone here knows what I am doing wrong. The logitech manual simply says something like this: configure your sound in the configuration panel and voila... kinda useless info if you ask me.
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