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Windows 2000 freeze at login screen


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#1
esposik

esposik

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I'm running Windows 2000 on my office computer.
When I boot up, it will get as far as the login screen, where it freezes.
I can't use my mouse or my keyboard.
I was able to restart in safe mode, but the same problem occurred at the login screen - couldn't type, couldn't use the mouse.
I'm not sure what to do at this point.

Any ideas? Thanks for your help!
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#2
bandedenculer

bandedenculer

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I'm assuming you want to preserve data on your system. (otherwise reformating and reinstalling windows might be easier)

This sounds like a GINA problem. If you're able to access the registry of your system remotely over the network from another 2K/XP/2003 machine, you can check this key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\GinaDLL
If it doesn't exist, that isn't the problem. If it exists and it says something other than "C:\Windows\System32\msgina.dll", you need to either delete it or make it say "C:\Windows\System32\msgina.dll". This is not necessarily the problem though.

Another possibility would be the keyboard filter. See this MS doc: (similar story)
http://support.micro...kb;en-us;317246

You could perform a parallel install:
http://support.micro...kb;en-us;266465

I hope this helps. Good luck!
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