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hello evrybody!!

When I start my computer (Windows XP sp2) a message appear saying that "there's an error loading c:\windows\ivmmreg32.dll. The specified module can't be found."

the audio and conection doesn't work properly.

Anybody knows what to do?

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Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log back here with the results.

Click the HijackThis Guide in my signature, download it and follow the instructions in the guide.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results. <_<
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I am a little bit confused, you send to HijackThis Guide and it tells me to install HijackThis Log which will give you the info to solve my problem. That's fine but at the beginning of the guide it says "Before posting a Hijack This log for review please Click Here!" and then I should install and run Ad-aware but I do not know if I should do that or miss that part.

I am sorry, I'm not too good a t computers but I try my best. So the question is, should I install ad-aware, and after that install and run HijackThis? hope I have been understood... <_<

i just don't want to miss any step...

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Do what's in my link first, then post a HJT log. <_<
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here are the results of Hijack This.

Logfile of HijackThis v1.98.2
Scan saved at 20:05:09, on 18/11/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Archivos de programa\Trust\302KS\Mouse\mouse32a.exe
C:\Archivos de programa\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Archivos de programa\Trust\302KS\Keyboard\KbdAp32A.exe
C:\Archivos de programa\eDonkey2000\eDonkey2000.exe
C:\Archivos de programa\Messenger\msmsgs.exe
C:\Archivos de programa\Archivos comunes\WinTools\WSup.exe
C:\Archivos de programa\Internet Explorer\iexplore.exe
C:\Archivos de programa\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch...spx?tb_id=50193
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gencat.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch...spx?tb_id=50193
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\ARCHIV~1\Toolbar\toolbar.dll/sa
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch...spx?tb_id=50193
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\ARCHIV~1\Toolbar\toolbar.dll/sa
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\ARCHIV~1\Toolbar\toolbar.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Archivos de programa\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: URLLink Class - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - C:\Archivos de programa\NewDotNet\newdotnet6_38.dll
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\ARCHIV~1\ARCHIV~1\WinTools\WToolsB.dll
O2 - BHO: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\ARCHIV~1\Toolbar\toolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\windows\googletoolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\windows\googletoolbar.dll
O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\ARCHIV~1\Toolbar\toolbar.dll
O4 - HKLM\..\Run: [FLMBROWSEMOUSE] C:\Archivos de programa\Trust\302KS\Mouse\mouse32a.exe
O4 - HKLM\..\Run: [FLMK08KB] C:\Archivos de programa\Trust\302KS\Keyboard\MMKEYBD.EXE
O4 - HKLM\..\Run: [ATIPTA] C:\Archivos de programa\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [winupdt] RUNDLL32.EXE c:\windows\ivmmreg32.dll,_mainRD
O4 - HKLM\..\Run: [webHancer Survey Companion] "C:\Program Files\webHancer\Programs\whSurvey.exe"
O4 - HKLM\..\Run: [eDonkey2000] "C:\Archivos de programa\eDonkey2000\eDonkey2000.exe" -t
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\ARCHIV~1\NEWDOT~1\NEWDOT~2.DLL,NewDotNetStartup -s
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [TBPS] C:\ARCHIV~1\Toolbar\TBPS.exe
O4 - HKLM\..\Run: [WinTools] C:\ARCHIV~1\ARCHIV~1\WinTools\WToolsA.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Archivos de programa\Messenger\msmsgs.exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Archivos de programa\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Google Search - res://C:\WINDOWS\GoogleToolbar.dll/cmsearch.html
O8 - Extra context menu item: Instantánea de caché de la página - res://C:\WINDOWS\GoogleToolbar.dll/cmcache.html
O8 - Extra context menu item: Páginas similares - res://C:\WINDOWS\GoogleToolbar.dll/cmsimilar.html
O8 - Extra context menu item: Páginas vinculadas - res://C:\WINDOWS\GoogleToolbar.dll/cmbacklinks.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.googl...gleActivate.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{833BE0D2-9CFC-4E9F-AA96-1F4A803EA75F}: NameServer =,
O18 - Protocol: tpro - {FF76A5DA-6158-4439-99FF-EDC1B3FE100C} - C:\ARCHIV~1\Toolbar\toolbar.dll

Waiting for your help <_<
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