[lh84]

My desktop has been replaced with spyware and I am struggling to sort it out. Can anyone help? Here is my hijack this log...

Logfile of HijackThis v1.99.1
Scan saved at 16:52:36, on 31/07/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\VISIONEER ONETOUCH\ONETOUCHMON.EXE
C:\PROGRAM FILES\MICROSOFT HARDWARE\MOUSE\POINT32.EXE
C:\WINDOWS\SYSTEM\E_S10IC2.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGEMC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\ALCATEL\SPEEDTOUCH USB\DRAGDIAG.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\SCANSOFT\PAPERPORT\PPWEBCAP.EXE
C:\PROGRAM FILES\JESSOPS\PICTURE SUITE\INSDETECT.EXE
C:\PROGRAM FILES\IOMEGA\IOMEGA BACKUP\DTSC.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\WBEM\WINMGMT.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\WINDOWS MEDIA PLAYER\WMPLAYER.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\TEMP\RAR$EX00.250\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tiscali.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.tiscali.co.uk/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tiscali.co.uk/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Tiscali
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [DisplayTrayIcon] C:\WINDOWS\System\TrayIcon.exe
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\MCAFEE.COM\VSO\MCMNHDLR.EXE" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "C:\PROGRA~1\MCAFEE.COM\VSO\mcvsshld.exe"
O4 - HKLM\..\Run: [MSKServerExe] C:\Program Files\McAfee\SpamKiller\MSKSrvr.exe
O4 - HKLM\..\Run: [OneTouch Monitor] C:\PROGRA~1\VISION~1\ONETOU~2.EXE
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [EPSON Stylus C64 Series] C:\WINDOWS\SYSTEM\E_S10IC2.EXE /P23 "EPSON Stylus C64 Series" /O7 "EPUSB1:" /M "Stylus C64"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGEMC.EXE
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [Systems Restart] Rundll32.exe zolk.dll, DllRegisterServer
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKCU\..\Run: [PPWebCap] C:\PROGRAM FILES\SCANSOFT\PAPERPORT\PPWebCap.exe
O4 - HKCU\..\Run: [Jessops Insert Detect] C:\Program Files\Jessops\Picture Suite\InsDetect.exe
O4 - HKCU\..\RunServices: [PPWebCap] C:\PROGRAM FILES\SCANSOFT\PAPERPORT\PPWebCap.exe
O4 - HKCU\..\RunServices: [Jessops Insert Detect] C:\Program Files\Jessops\Picture Suite\InsDetect.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView5\NkvMon.exe
O4 - Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: Iomega Backup Scheduler.lnk = C:\Program Files\Iomega\Iomega Backup\dtsc.exe
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmwordtrans.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsimilar.html
O8 - Extra context menu item: Backward Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate Page into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmtrans.html
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm (file missing)
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE (file missing)
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE (file missing)
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.tiscali.co.uk/
O15 - Trusted Zone: http://awbeta.net-nucleus.com (HKLM)

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Hi lh84

Please read through the instructions before you start (you may want to print this out).

HijackThis is being run from a temporary folder; this means that any backups it creates as a result of fixes made with it will be lost. Please create a new folder for it and place the program into it own folder.

Please set your system to show all files; please see here if you're unsure how to do this.

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items:
O4 - HKLM\..\Run: [Systems Restart] Rundll32.exe zolk.dll, DllRegisterServer
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm (file missing)
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm (file missing)
O15 - Trusted Zone: http://awbeta.net-nucleus.com (HKLM)
Click on Fix Checked when finished and exit HijackThis.

Reboot into Safe Mode: please see here if you are not sure how to do this.

Using Windows Explorer, locate the following files/folders, and delete them:
zolk.dll<--Delete this file
Exit Explorer.

Let the system reboot as normal.

Please run the following free, online virus scans.
http://www.pandasoft...n_principal.htm
http://housecall.tre.../start_corp.asp
Please post the logs From Panda virus scan and HJT.logWe will need them to remove previous infections that have left files on your system.

Kc