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Help! Malware.Psguard claims another victim! [CLOSED]


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#1
mioshi05

mioshi05

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[FONT=Arial]First off, hello to everyone, and thank you for having the patience to deal with people like me, who can't help themselves. I'm so glad I came across this site, because me and my mom have been seriously battling this psguard crap. Well, here's my HJT log, hope ya'll can help me:


____________________________________________

Logfile of HijackThis v1.99.1
Scan saved at 10:06:19 PM, on 7/31/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\msole32.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
c:\program files\mcafee.com\agent\mcagent.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltpspd.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\PROGRA~1\COMMON~1\AOL\111948~1\EE\AOLHOS~1.EXE
C:\Program Files\BellSouth\Connection Manager\CManager.exe
c:\progra~1\intern~1\iexplore.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\PROGRA~1\COMMON~1\AOL\111948~1\EE\AOLServiceHost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\PROGRA~1\BROADJ~1\CORREC~1\CCD.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\wanmpsvc.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\Program Files\America Online 9.0a\waol.exe
C:\Program Files\America Online 9.0a\shellmon.exe
C:\WINDOWS\System32\Notepad.exe
C:\unzipped\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.ghfavddks...vJoON1bj0Y.html
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /nosystray
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1119487862\EE\AOLHostManager.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [RegSvr32] C:\WINDOWS\System32\msmsgs.exe
O4 - HKLM\..\Run: [Plus Jugs 32 Dent] C:\Documents and Settings\All Users.WINDOWS\Application Data\Heart Fork Plus Jugs\Meetone.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] C:\PROGRA~1\McAfee.com\Agent\McAgent.exe
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\Run: [intell32.exe] C:\WINDOWS\System32\intell32.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\ypager.exe" -quiet
O4 - HKCU\..\Run: [ballstore] C:\DOCUME~1\ADMINI~1\APPLIC~1\AXISDA~1\moveuser.exe
O4 - Startup: Connection Manager.lnk = C:\Program Files\BellSouth\Connection Manager\CManager.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\YAHOO!\MESSEN~1\YPAGER.EXE
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\YAHOO!\MESSEN~1\YPAGER.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com...kup/qdiagcc.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - https://objects.aol....83/mcinsctl.cab
O16 - DPF: {C432C4BD-3566-411C-8F3C-E5E0D3AE5D33} (CBrowser Class) - http://www.streaming...MINIBrowser.CAB
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.ao.../ampx_en_dl.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

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#2
Trevuren

Trevuren

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Hi mioshio5, welcome to the Geeks to Go Forums.

My name is Trevuren and I will be helping you with your problem.

To start with your system is infected with LOP.

Now we are going to make sure that there are not any of these strange jinfections in other profiles on your computer. With this infection, every user's profile can carry this infection.

* Please click this link to download Silent Runners.

* Save it to the desktop.

* Run Silent Runner's by doubleclicking the "Silent Runners" icon on your desktop.

* You will see a text file appear on the desktop - it's not done yet, just let it run (it won't appear to be doing anything!)

* Once you receive the prompt "All Done!", double-click on the new text file on the desktop and copy that entire log and paste it here.

*NOTE* If you receive any warning message about scripts, please choose to allow the script to run.

Regards,

Trevuren

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#3
mioshi05

mioshi05

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Hey Trevuren, it's nice to meet you. Thank you for helping me out. Ok, so far, we're having a tiny problem. I'm not seeing "text file" popping up, after double clicking on "silent runners".
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#4
Trevuren

Trevuren

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It may be hiding in your C:\Antimalware\ Folder

If you still cannot find it do a SEARCH for "StartUP Programs"

Regards,


Trevuren

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#5
Trevuren

Trevuren

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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