[totianni]

Ok, TCP/IP = Obtain an IP address automatically and detect connection to network media; WINS=Disable WINS Resolution and is NOT checked at Use DHCP for WINS; Gateway is blank; Disable DNS

Also have TCP/IP->Realtek Ethernet NIC with same options

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worth a try
click on use dhcp for wins resolution
also have you tried the basic internet setup wizard

Edited by peterm, 17 August 2005 - 09:32 PM.

[peterm]

worth a try
click on use dhcp for wins resolution
also have you tried the basic internet setup wizard

Edited by peterm, 17 August 2005 - 09:32 PM.

[totianni]

Reinstalled using cd -- got Windows Update error: An error or exception occurred while calling the function "DllInstall" in "C:\windows\system\inetcpl.cpl."

Still couldn't install vector graphics, but did change option for DHCP. I restarted computer and tried to connect.

Still getting: Internet Explorer could not open the search page.

and

The page cannot be displayed.

BTW, isp install cd setup still can't find the modem either.

Didn't think about the internet setup wizard. Will try that now. Just as soon as you tell me how to find the file, please!

Edited by totianni, 17 August 2005 - 09:48 PM.

[peterm]

try the wizard and see if it finds the modem
or are you able to connect the modem straight to the computer

[totianni]

Modem is installed in the basement where the lines come in and is wired throughout the house through ethernet/cat5 jacks. I am plugged into the jack, between posts.

Can't locate the wizard though.

[peterm]

Try this open internet explorer go to tools >Internet options>connections>setup
Does this start the wizard

[totianni]

Funny, I just found it under Program Files, Internet Explorer, Connection Wizard, too!

Do I want to set up a new, existing or manual/LAN connection???

[peterm]

lan

[totianni]

No -- still no go. I did try this set up before. Used automatic proxy settings -- still can't connect.

I'm starting to lose hope.

[peterm]

go back to the connection tab in internet options>lan settings
un tick all 3 boxes

[peterm]

what Windows are the other computers running
does the modem plug into any of the other computers or to they all plug into the wall

[totianni]

Unticked boxes, plugged back in, rebooted, tried again.

Same error.
Status bar says: Downloading from site: res://c:\windows\system\shdoclc.dll/dnserror.htm

[totianni]

Other 2 computers run XP and the laptop I'm posting with plugs into the same jack I keep pulling my computer out of -- they all plug into the jacks AND WORK! Just mine isn't.

[totianni]

Now my son's XP laptop is getting iexplorer.exe Application Errors:

The instruction at "0x635fe0ec" referenced memory at "0x00000024". The memory could not be "read".

[peterm]

when you 1st used the modem/router with ME did you only use the setup
disc from the isp