[nikki164]

Logfile of HijackThis v1.97.7
Scan saved at 6:18:16 PM, on 11/20/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINNT\system32\CTSvcCDA.EXE
C:\WINNT\System32\svchost.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\snmp.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\wanmpsvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\Program Files\Common Files\WinTools\WToolsS.exe
C:\WINNT\system32\MsPMSPSv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\igfxtray.exe
C:\WINNT\system32\hkcmd.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\WINNT\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Common Files\Adaptec Shared\CreateCD\CreateCD50.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\WinTools\WToolsA.exe
C:\Program Files\Common Files\soft602\pdfSaver.exe
C:\WINNT\Speech\ftpweb.exe
C:\Program Files\PDF\pdfSaver\pdfSaver3.exe
C:\Program Files\America Online 9.0b\aoltray.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Common Files\WinTools\WSup.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\ssmith\My Documents\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch...spx?tb_id=50099
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://philadelphia....tsportsnet.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch...spx?tb_id=50099
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch...spx?tb_id=50099
R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
O2 - BHO: (no name) - {02F96FB7-8AF6-439B-B7BA-2F952F9E4800} - C:\DOCUME~1\ssmith\LOCALS~1\Temp\bewptf.dat
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\system32\hkcmd.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [CreateCD50] "C:\Program Files\Common Files\Adaptec Shared\CreateCD\CreateCD50.exe" -r
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [CTRegRun] C:\WINNT\CTRegRun.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common Files\WinTools\WToolsA.exe
O4 - HKLM\..\Run: [602PC SUITE PDF Saver] "C:\Program Files\Common Files\soft602\pdfSaver.exe"
O4 - HKLM\..\Run: [*ftpweb] C:\WINNT\Speech\ftpweb.exe
O4 - HKLM\..\Run: [*hardbin] C:\WINNT\hardbin.exe
O4 - HKCU\..\Run: [pdfSaver3] "c:\Program Files\PDF\pdfSaver\pdfSaver3.exe"
O4 - HKCU\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe
O4 - HKLM\..\RunOnce: [*ftpweb] C:\WINNT\Speech\ftpweb.exe rerun
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0b\aoltray.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.micros...ontent/opuc.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com...kup/qdiagcc.cab
O16 - DPF: {640B39C1-D713-464F-92C3-75BD972B95EE} - http://www.sidestep....42037/sb028.cab
O16 - DPF: {87067F04-DE4C-4688-BC3C-4FCF39D609E7} - http://download.webs...99/QDow_AS2.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot....ownload/kdx.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = spectacor.comcast-spectacor.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = spectacor.comcast-spectacor.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = spectacor.comcast-spectacor.com
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = spectacor.comcast-spectacor.com

[Advertisements]

Welcome to GTG nikki164. Please acknowledge you've read this post and followed the recomendations. Next, download version 1.98.2 of Hijack This and post a fresh log.

Download 1.98.2 HJT here: http://www.geekstogo...n=download&id=3

[admin]

Welcome to GTG nikki164. Please acknowledge you've read this post and followed the recomendations. Next, download version 1.98.2 of Hijack This and post a fresh log.

Download 1.98.2 HJT here: http://www.geekstogo...n=download&id=3

[nikki164]

HERE IS MY NEW LOG. AND ALSO, BEFORE I RECEIVED YOUR RESPONSE, I DOWNLOADED A PROGRAM FROM YOUR SITE CALLED SPYWARE BEGONE.. I PAID FOR IT, TOO... IS THAT A GOOD PROGRAM??
Logfile of HijackThis v1.98.2
Scan saved at 9:00:24 PM, on 11/20/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINNT\system32\CTSvcCDA.EXE
C:\WINNT\System32\svchost.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\snmp.exe
C:\WINNT\system32\stisvc.exe
C:\PROGRA~1\Toolbar\TBPSSvc.exe
C:\WINNT\wanmpsvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\MsPMSPSv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\igfxtray.exe
C:\WINNT\system32\hkcmd.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\WINNT\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Common Files\Adaptec Shared\CreateCD\CreateCD50.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\soft602\pdfSaver.exe
C:\WINNT\Speech\ftpweb.exe
C:\Program Files\PDF\pdfSaver\pdfSaver3.exe
C:\spywarebegone\SpywareBeGone.exe
C:\PROGRA~1\Toolbar\PIB.exe
C:\Program Files\Common Files\WinTools\WSup.exe
C:\Program Files\America Online 9.0b\aoltray.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Common Files\WinTools\WToolsS.exe
C:\WINNT\System32\svchost.exe
C:\PROGRA~1\Toolbar\TBPS.exe
C:\Program Files\Common Files\WinTools\WToolsA.exe
C:\Program Files\America Online 9.0b\waol.exe
C:\Program Files\America Online 9.0b\shellmon.exe
C:\Program Files\Common Files\Aol\aoltpspd.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\ssmith\Local Settings\Temporary Internet Files\Content.IE5\WAS6QZJW\HijackThis[1].exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R3 - Default URLSearchHook is missing
O2 - BHO: CATLEvents Object - {02F96FB7-8AF6-439B-B7BA-2F952F9E4800} - C:\DOCUME~1\ssmith\LOCALS~1\Temp\bewptf.dat
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
O2 - BHO: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\Toolbar\toolbar.dll
O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\Toolbar\toolbar.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\system32\hkcmd.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [CreateCD50] "C:\Program Files\Common Files\Adaptec Shared\CreateCD\CreateCD50.exe" -r
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [CTRegRun] C:\WINNT\CTRegRun.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [602PC SUITE PDF Saver] "C:\Program Files\Common Files\soft602\pdfSaver.exe"
O4 - HKLM\..\Run: [*ftpweb] C:\WINNT\Speech\ftpweb.exe
O4 - HKLM\..\Run: [TBPS] C:\PROGRA~1\Toolbar\TBPS.exe
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common Files\WinTools\WToolsA.exe
O4 - HKLM\..\RunOnce: [*ftpweb] C:\WINNT\Speech\ftpweb.exe rerun
O4 - HKCU\..\Run: [pdfSaver3] "c:\Program Files\PDF\pdfSaver\pdfSaver3.exe"
O4 - HKCU\..\Run: [Spyware Begone] C:\spywarebegone\SpywareBeGone.exe -FastScan
O4 - HKCU\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0b\aoltray.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com...kup/qdiagcc.cab
O16 - DPF: {640B39C1-D713-464F-92C3-75BD972B95EE} - http://www.sidestep....42037/sb028.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot....ownload/kdx.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = spectacor.comcast-spectacor.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{4FDCAE1D-F216-4FFA-A6FE-9269C7779F29}: NameServer = 205.188.146.146
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = spectacor.comcast-spectacor.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = spectacor.comcast-spectacor.com
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = spectacor.comcast-spectacor.com
O18 - Protocol: tpro - {FF76A5DA-6158-4439-99FF-EDC1B3FE100C} - C:\PROGRA~1\Toolbar\toolbar.dll

[nikki164]

I just had a windows message pop up saying my virtual memory level was too low what does this mean?! please please please please help!

[coachwife6]

Hi Nikki. Welcome to GTG. Please keep all your posts in one thread. Someone will be along to help you.

[ilago]

Hi Nikki

You do have a couple of problems. So let's see what we can do.

Could you please let us know if you ran Spyware Begone before you posted the second Hijack This log. I would like to be sure that the changes in the log were done by Spyware Begone. Please ask if you have any questions at any stage.

You have been hijacked by IBIS websearch but:

You have a trojan that needs attention first. Please download the removal tool from here. Trojan Removal Tool

Read the the instructions for using the tool on the page carefully and follow them. You will need to do a virus scan at the end of the cleanup so don't worry about that section just yet.

After the removal tool has completed the removal and you have rebooted and rescanned as required. Open Control Panel and go to Add/Remove Programs:

Find 'Web Search Toolbar' and 'Win-Tools Easy Installer (By Web Search)' in the list of programs and click the remove button. Follow instructions to ensure you are removing the program. The instructions can be confusing and you end up with it back again.

Reboot the computer again.

Put HijackThis into its own folder, under My Documents is Ok. At the moment it is running out of a temporary folder that we need to clean out later. You might like to print these instructions out as you will need to disconnect from the internet and close all browser windows, including this one to finish off the job.

Disconnect from the internet and Close all open window. Run HijackThis again (from its own folder) and click on Scan. Check the following items for removal. Some entries may be missing. Click on Fix Checked.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R3 - Default URLSearchHook is missing
O2 - BHO: CATLEvents Object - {02F96FB7-8AF6-439B-B7BA-2F952F9E4800} - C:\DOCUME~1\ssmith\LOCALS~1\Temp\bewptf.dat
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
O2 - BHO: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\Toolbar\toolbar.dll
O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\Toolbar\toolbar.dll
O4 - HKLM\..\Run: [*ftpweb] C:\WINNT\Speech\ftpweb.exe
O4 - HKLM\..\Run: [TBPS] C:\PROGRA~1\Toolbar\TBPS.exe
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common Files\WinTools\WToolsA.exe
O4 - HKLM\..\RunOnce: [*ftpweb] C:\WINNT\Speech\ftpweb.exe rerun
O4 - HKCU\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe
O16 - DPF: {640B39C1-D713-464F-92C3-75BD972B95EE} - http://www.sidestep....42037/sb028.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot....ownload/kdx.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = spectacor.comcast-spectacor.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = spectacor.comcast-spectacor.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = spectacor.comcast-spectacor.com
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = spectacor.comcast-spectacor.com
O18 - Protocol: tpro - {FF76A5DA-6158-4439-99FF-EDC1B3FE100C} - C:\PROGRA~1\Toolbar\toolbar.dll



Reboot into safe mode by following the instructions here: How to boot into Safe Mode

Open Windows Explorer and make sure you have the correct settings for showing hidden files and folder:

Go to Explorer>Tools>Folder Options>View, select:

>Show hidden files and folders
>Display the contents of system folders

Uncheck:

>Hide protected operating system files

Next go to Search > All files and folders > More advanced options and click.

Be sure the first three boxes are selected:

>Search System folders
>Search Hidden Files and folders
>Search SubFolders

When you have the settings in place remove the following files:

C:\Program Files\Common Files\ [Wintools] Delete entire folder
C:\Program Files\ [Toolbar\TBPS.exe] Delete entire folder
C:\WINNT\Speech\ [ftpweb.exe rerun] Delete this file

C:\Documents and Settings\ssmith\LOCAL Settings\Temp\ [bewptf.dat Delete all files] in this folder and clean out your Temporary Internet folder as well while you are there.

Reboot into normal mode. Update your antivirus program and run a full scan.

Then do a fresh HijackThis log and post it so we can be sure it's now clean.

Edited by ilago, 26 November 2004 - 07:02 AM.