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Cannot get PC on


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#1
Rob1883

Rob1883

    New Member

  • Member
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  • 2 posts
Hi, I had my desktop hijacked but have managed to delete it off periodically, trojan smit fraud apparently. I purchased McAfee protection but now another desktop hijacker has appeared, and since then I cannot get past the choosing a user page on the pc, sometimes I can't even choose a user, other times it'll let you choose but then it hangs until I swich the power off.

Does anyone know how I can get onto the pc so that I can save my folders onto disk.

Thanks very much.

Rob

:tazz:
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#2
Dragon

Dragon

    All Around Computer Nut

  • Retired Staff
  • 2,678 posts
Please Click here!, and follow the recommendations in the guide.

If you're still having trouble, We'll need you to use a free diagnostic tool, Hijack This. Follow the instructions in step five of this guide, and post your log as a new topic in the Hijack This forum. It will get a better response there from the people most qualified to analyze logs.

Most of what Hijack This lists lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
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