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Trojan.Adclicker


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#1
jraj

jraj

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Dear all,
Desperately need your help in getting Trojan.Adclicker removed from my Computer.
I have a dell inspiron 5150 and my operating system is Windows XP.
Dell software support made me download Ad-aware and a Trojan remover scanner, but that does not help. Every time I boot my computer, I get a Symantec notification with a trojan infected file.
I have downloaded AVG as well - after scanning with that I get a list of infected files; tried deleting them with "Wipe out" , but seems like that did not help either.
Dell suggests that I reformat my computer, but I have very important softwares on my computer for work, and its going to be next to impossible for me to reload them again.
Will sincerely appreciate any suggestions that you might have. Am in the middle of writing my thesis and this just messed everything up. Please let me know if there's any information I could provide from my end.
Thanks,
Vidya
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#2
darth_ash

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Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE .

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.
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