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Need some help [resolved]

Started by photo_luver , Aug 04 2005 06:44 PM

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#1
photo_luver
Posted 04 August 2005 - 06:44 PM

photo_luver

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Now i am on the same problem as this guy and i need to know how to get rid of it...

http://www.geekstogo...t42304-s15.html

Ive got the exact same thing with the blue screen and cant access anything except the windows task manager and i am running on internet MSN right now cause the internet says something is null... now i am operating on the computer with the virus/trojan... this is the exact same thing and i dont know how i should fix this... i am a newbie and im sure some help with this could clear things up...

I did run many trend micro house calls and deleted the virus... and the trojan but i still have the blue screen and this comp is running really slow so i think its still here...

Now i know this can be fixed since this guy did it so i need your guys help!

Thanks... ill post my hijackthis thread soon...

Edited by photo_luver, 04 August 2005 - 06:47 PM.

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#2
photo_luver
Posted 04 August 2005 - 06:46 PM

photo_luver

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Heres the logfile...

Logfile of HijackThis v1.99.1
Scan saved at 6:45:52 PM, on 8/4/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Speed Disk\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\Internet Security\Tmntsrv.exe
C:\Program Files\Trend Micro\Internet Security\tmproxy.exe
C:\WINDOWS\system32\ZONELABS\vsmon.exe
C:\Program Files\Trend Micro\Internet Security\PccPfw.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
c:\Program Files\PestPatrol\cookiepatrol.exe
C:\WINDOWS\System32\ctfmon.exe
C:\PROGRA~1\MSNGAM~1\zone.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Common Files\Microsoft Shared\Speech\sapisvr.exe
C:\WINDOWS\System32\taskmgr.exe
C:\Program Files\MSN\MSNCoreFiles\msn6.exe
C:\Documents and Settings\Delia\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://default.home
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://default.home
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [Gravis Xperience Driver Support] Grxp4exe.exe /init
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [PestPatrol Control Center] c:\PROGRA~1\PESTPA~1\PPControl.exe
O4 - HKLM\..\Run: [PPMemCheck] c:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [KeyPatrol] C:\PROGRA~1\PESTPA~1\KeyPatrol.exe
O4 - HKLM\..\Run: [CookiePatrol] c:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - HKLM\..\Run: [StatusClient] C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe /auto
O4 - HKLM\..\Run: [HPLJ Config] C:\Program Files\Hewlett-Packard\hp LaserJet 1010 Series\SetConfig.exe -c Direct -p USB -pn "" -n 0 -l -sl 120000
O4 - HKLM\..\Run: [PestPatrolCL] c:\PROGRA~1\PESTPA~1\PestPatrolCL.exe c:\
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE
O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\ImageStudio\ISStart.exe
O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program Files\Logitech\ImageStudio\LogiTray.exe
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security\pccguide.exe"
O4 - HKLM\..\Run: [PCClient.exe] "C:\Program Files\Trend Micro\Internet Security\PCClient.exe"
O4 - HKLM\..\Run: [TM Outbreak Agent] "C:\Program Files\Trend Micro\Internet Security\TMOAgent.exe" /run
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [PSGuard spyware remover] C:\Program Files\PSGuard\PSGuard.exe
O4 - HKLM\..\Run: [XoftSpy] C:\Program Files\XoftSpy\XoftSpy.exe -s
O4 - HKLM\..\RunOnce: [BrandClearStubs] RUNDLL32 IEDKCS32.DLL,BrandCleanInstallStubs >{60B49E34-C7CC-11D0-8953-00A0C90347FF}MICROS
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [tcpmib] C:\WINDOWS\System32\tcpmib.exe
O4 - HKCU\..\Run: [panmap] C:\WINDOWS\system32\panmap.exe
O4 - HKCU\..\Run: [dplay] C:\WINDOWS\System32\dplay.exe
O4 - HKCU\..\Run: [Win32res] C:\WINDOWS\win32res.exe
O4 - HKCU\..\Run: [Spyware Vanisher] C:\spywarevanisher-free\FreeScanner.exe -FastScan
O4 - Startup: ShoveIt.lnk = C:\WINDOWS\ShoveIt.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: *.msn.com
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...kr.cab31267.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/...UI.cab34120.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {2359626E-7524-4F87-B04E-22CD38A0C88C} (ICSScannerLight Class) - http://download.zone...ee/cm/ICSCM.cab
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F98} (CR64Loader Object) - http://www.miniclip....pGameLoader.dll
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zon...er.cab31267.cab
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (ZoneBuddy Class) - http://zone.msn.com/...dy.cab32846.cab
O16 - DPF: {3FE16C08-D6A7-4133-84FC-D5BFB4F7D886} (WebGameLoader Class) - http://zone.msn.com/...bGameLoader.cab
O16 - DPF: {4B9F2C37-C0CF-42BC-BB2D-DCFA8B25CABF} (PopCapLoaderCtrl Class) - http://zone.msn.com/...pcaploader1.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/...at.cab32846.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://142.22.58.150...sCamControl.cab
O16 - DPF: {95B5D20C-BD31-4489-8ABF-F8C8BE748463} (ZPA_HRTZ Object) - http://zone.msn.com/...tz.cab37625.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterf...ds/Uploader.cab
O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/z...s/heartbeat.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://sympatico.zon...ro.cab34246.cab
O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zon...ot.cab31267.cab
O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) - http://zone.msn.com/...outLauncher.cab
O16 - DPF: {D77EF652-9A6B-40C8-A4B9-1C0697C6CF41} (TikGames Online Control) - http://zone.msn.com/...fault/shapo.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (StadiumProxy Class) - http://zone.msn.com/...xy.cab35645.cab
O16 - DPF: {DA758BB1-5F89-4465-975F-8D7179A4BCF3} (WheelofFortune Object) - http://messenger.zon...oF.cab31267.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/...aploader_v5.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/z...s/heartbeat.cab
O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zon...ss.cab31267.cab
O16 - DPF: {EDFCDAF5-95D9-40E9-BBE6-10C33190C3EF} (cGameControl Class) - http://zone.msn.com/.../RumbleCube.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by1fd.bay1.ho...ex/HMAtchmt.ocx
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zon...wn.cab31267.cab
O18 - Protocol: bt2 - {1730B77B-F429-498F-9B15-4514D83C8294} - C:\PROGRA~1\BT2Net\BT2PLU~1.DLL (file missing)
O18 - Filter: application/x-bt2 - {6E1DDCE8-76BC-4390-9488-806E8FB1AD77} - C:\PROGRA~1\BT2Net\BT2PLU~1.DLL
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton Utilities\NPROTECT.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Trend Micro Personal Firewall (PccPfw) - Trend Micro Incorporated. - C:\Program Files\Trend Micro\Internet Security\PccPfw.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\Program Files\Speed Disk\nopdb.exe
O23 - Service: Trend NT Realtime Service (Tmntsrv) - Trend Micro Incorporated. - C:\Program Files\Trend Micro\Internet Security\Tmntsrv.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Incorporated. - C:\Program Files\Trend Micro\Internet Security\tmproxy.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZONELABS\vsmon.exe
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#3
g2i2r4
Posted 05 August 2005 - 02:39 PM

g2i2r4

    retired HiJack Helper

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Welcome Garrett to Geeks to Go!

You have a nicely infected computer there. Let's see what we can do.

You are running HijackThis from the Desktop.
Please create a new folder for it and move the program into the new folder.

***

Please go here: Jotti Virus Scan

Click the "browse" button and locate these files one by one:

C:\WINDOWS\System32\tcpmib.exe
C:\WINDOWS\system32\panmap.exe
C:\WINDOWS\win32res.exe
C:\WINDOWS\ShoveIt.exe

Click "Open", then click the "Submit" button. Copy the results and paste them here.
I'll remove them during this advise. By submitting them our analists can work on them.

***

Please read these instructions carefully. You may want to print them. Copy the text to a Notepad file and save it to your desktop!
Be sure to follow ALL instructions in the exact same order!

***

Download smitRem.exe and save the file to your desktop.
Double click on the file to extract it to it's own folder on the desktop.

***

Place a shortcut to Panda ActiveScan on your desktop.

***

Please download the trial version of ewido security suite.Install ewido security suite
When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".

Launch ewido, there should be an icon on your desktop double-click it.
The program will prompt you to update click the OK button

The program will now go to the main screen
You will need to update ewido to the latest definition files.On the left hand side of the main screen click update
Click on Start
The update will start and a progress bar will show the updates being installed.
Once the updates are installed, close Ewido for now.

***

If you have not already installed Ad-Aware SE 1.06, please download and install AdAware SE 1.06.
Check Here on how setup and use it - please make sure you update it first.

***

Download the Killbox.
Unzip it to the desktop

Double-click on Killbox.exe to run it. Place the following lines (complete paths) in bold in the "Full Path of File to Delete" box in Killbox, and click the red button with the white X on it after each

C:\WINDOWS\System32\tcpmib.exe
C:\WINDOWS\system32\panmap.exe
C:\WINDOWS\System32\dplay.exe
C:\WINDOWS\win32res.exe
C:\spywarevanisher-free\FreeScanner.exe
C:\WINDOWS\ShoveIt.exe

For these file, put a mark next to "Delete on Reboot". Copy and paste each file into the file name box, then click the red button with the X after each. It will ask you if you want to reboot each time you click it, answer NO until after you've pasted the last file name, at which time you should answer Yes.

If your computer does not restart automatically, please restart it manually.

***

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site:
http://www.pchell.co.../safemode.shtml

***

Open HijackThis
Place a check against each of the following, making sure you get them all and not any others by mistake:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://default.home

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://default.home

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R3 - Default URLSearchHook is missing

O4 - HKLM\..\Run: [PSGuard spyware remover] C:\Program Files\PSGuard\PSGuard.exe

O4 - HKLM\..\Run: [XoftSpy] C:\Program Files\XoftSpy\XoftSpy.exe -s

O4 - HKCU\..\Run: [tcpmib] C:\WINDOWS\System32\tcpmib.exe

O4 - HKCU\..\Run: [panmap] C:\WINDOWS\system32\panmap.exe

O4 - HKCU\..\Run: [dplay] C:\WINDOWS\System32\dplay.exe

O4 - HKCU\..\Run: [Win32res] C:\WINDOWS\win32res.exe

O4 - HKCU\..\Run: [Spyware Vanisher] C:\spywarevanisher-free\FreeScanner.exe -FastScan

O4 - Startup: ShoveIt.lnk = C:\WINDOWS\ShoveIt.exe

Close all programs leaving only HijackThis running.
Click on Fix Checked when finished and exit HijackThis.

***

Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.
The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed.
Post me the contents of the smitfiles.txt log as you post back.

***

Open Ad-aware and do a full scan. Remove all it finds.

***

Now open Ewido Security Suite:* Click on scanner
* Click Complete System Scan and the scan will begin.
* During the scan it will prompt you to clean files, click OK
* When the scan is finished, look at the bottom of the screen and click the Save report button.
* Save the report to your desktop
Reboot your computer.

***

Next go to Control Panel click Display > Desktop > Customize Desktop > Web > Uncheck "Security Info" if present.

***

Reboot back into Windows and click the Panda ActiveScan shortcut, then do a full system scan.
Save the report and post it along with a new HijackThis Log, the contents of the smitfiles.txt log and the Ewido Log by using Add Reply.
  • 0

#4
photo_luver
Posted 05 August 2005 - 04:02 PM

photo_luver

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Cant find these specific ones theres dll files of tcpmib and panmap

C:\WINDOWS\System32\tcpmib.exe
C:\WINDOWS\system32\panmap.exe
C:\WINDOWS\win32res.exe

Shoveit.exe i did find and heres the results

ShoveIt.exe
Status: OK
MD5 d48a23fca9db51fe51708ce5c5a8ff40
Packers detected: -
Scanner results
AntiVir Found nothing
ArcaVir Found nothing
Avast Found nothing
AVG Antivirus Found nothing
BitDefender Found nothing
ClamAV Found nothing
Dr.Web Found nothing
F-Prot Antivirus Found nothing
Fortinet Found nothing
Kaspersky Anti-Virus Found nothing
NOD32 Found nothing
Norman Virus Control Found nothing
UNA Found nothing
VBA32 Found nothing

I will do the rest tonite and tell you the results i have to go for now... ill post the results tonite...

Thanks man...
  • 0

#5
g2i2r4
Posted 05 August 2005 - 04:12 PM

g2i2r4

    retired HiJack Helper

  • Retired Staff
  • 5,080 posts
No problem, just start at the red text and move on down.

I'll be around somewhere :tazz:
  • 0

#6
photo_luver
Posted 07 August 2005 - 02:30 AM

photo_luver

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[/B]Ok did everything in your instructions, except could not get into "Control Panel". Whenever we try to access it through the command prompt since we have no desktop or taskbar it pops up with a message that explorer.exe cannot be found and should check that we typed the name correctly and try again. We have never had this problem till now... it tells us to also to access it through the start menu but we cant do that since there is no start taskbar...

We do have the logs and a bunch of things came up so here you go...

The NEW HiJackThis Log

Logfile of HijackThis v1.99.1
Scan saved at 2:14:59 AM, on 8/7/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\cisvc.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Speed Disk\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\Internet Security\Tmntsrv.exe
C:\Program Files\Trend Micro\Internet Security\tmproxy.exe
C:\WINDOWS\system32\ZONELABS\vsmon.exe
C:\Program Files\Trend Micro\Internet Security\PccPfw.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\MSN\MSNCoreFiles\msn6.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\cidaemon.exe
C:\WINDOWS\System32\dllhost.exe
C:\WINDOWS\System32\taskmgr.exe
C:\Program Files\HiJackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
O4 - HKLM\..\Run: [Gravis Xperience Driver Support] Grxp4exe.exe /init
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [PestPatrol Control Center] c:\PROGRA~1\PESTPA~1\PPControl.exe
O4 - HKLM\..\Run: [PPMemCheck] c:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [KeyPatrol] C:\PROGRA~1\PESTPA~1\KeyPatrol.exe
O4 - HKLM\..\Run: [CookiePatrol] c:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - HKLM\..\Run: [StatusClient] C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe /auto
O4 - HKLM\..\Run: [HPLJ Config] C:\Program Files\Hewlett-Packard\hp LaserJet 1010 Series\SetConfig.exe -c Direct -p USB -pn "" -n 0 -l -sl 120000
O4 - HKLM\..\Run: [PestPatrolCL] c:\PROGRA~1\PESTPA~1\PestPatrolCL.exe c:\
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE
O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\ImageStudio\ISStart.exe
O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program Files\Logitech\ImageStudio\LogiTray.exe
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security\pccguide.exe"
O4 - HKLM\..\Run: [PCClient.exe] "C:\Program Files\Trend Micro\Internet Security\PCClient.exe"
O4 - HKLM\..\Run: [TM Outbreak Agent] "C:\Program Files\Trend Micro\Internet Security\TMOAgent.exe" /run
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\RunOnce: [BrandClearStubs] RUNDLL32 IEDKCS32.DLL,BrandCleanInstallStubs >{60B49E34-C7CC-11D0-8953-00A0C90347FF}MICROS
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: *.msn.com
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...kr.cab31267.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/...UI.cab34120.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {2359626E-7524-4F87-B04E-22CD38A0C88C} (ICSScannerLight Class) - http://download.zone...ee/cm/ICSCM.cab
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F98} (CR64Loader Object) - http://www.miniclip....pGameLoader.dll
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zon...er.cab31267.cab
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (ZoneBuddy Class) - http://zone.msn.com/...dy.cab32846.cab
O16 - DPF: {3FE16C08-D6A7-4133-84FC-D5BFB4F7D886} (WebGameLoader Class) - http://zone.msn.com/...bGameLoader.cab
O16 - DPF: {4B9F2C37-C0CF-42BC-BB2D-DCFA8B25CABF} (PopCapLoaderCtrl Class) - http://zone.msn.com/...pcaploader1.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/...at.cab32846.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://142.22.58.150...sCamControl.cab
O16 - DPF: {95B5D20C-BD31-4489-8ABF-F8C8BE748463} (ZPA_HRTZ Object) - http://zone.msn.com/...tz.cab37625.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterf...ds/Uploader.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/z...s/heartbeat.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://sympatico.zon...ro.cab34246.cab
O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zon...ot.cab31267.cab
O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) - http://zone.msn.com/...outLauncher.cab
O16 - DPF: {D77EF652-9A6B-40C8-A4B9-1C0697C6CF41} (TikGames Online Control) - http://zone.msn.com/...fault/shapo.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (StadiumProxy Class) - http://zone.msn.com/...xy.cab35645.cab
O16 - DPF: {DA758BB1-5F89-4465-975F-8D7179A4BCF3} (WheelofFortune Object) - http://messenger.zon...oF.cab31267.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/...aploader_v5.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/z...s/heartbeat.cab
O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zon...ss.cab31267.cab
O16 - DPF: {EDFCDAF5-95D9-40E9-BBE6-10C33190C3EF} (cGameControl Class) - http://zone.msn.com/.../RumbleCube.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by1fd.bay1.ho...ex/HMAtchmt.ocx
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zon...wn.cab31267.cab
O18 - Protocol: bt2 - {1730B77B-F429-498F-9B15-4514D83C8294} - C:\PROGRA~1\BT2Net\BT2PLU~1.DLL (file missing)
O18 - Filter: application/x-bt2 - {6E1DDCE8-76BC-4390-9488-806E8FB1AD77} - C:\PROGRA~1\BT2Net\BT2PLU~1.DLL
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton Utilities\NPROTECT.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Trend Micro Personal Firewall (PccPfw) - Trend Micro Incorporated. - C:\Program Files\Trend Micro\Internet Security\PccPfw.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\Program Files\Speed Disk\nopdb.exe
O23 - Service: Trend NT Realtime Service (Tmntsrv) - Trend Micro Incorporated. - C:\Program Files\Trend Micro\Internet Security\Tmntsrv.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Incorporated. - C:\Program Files\Trend Micro\Internet Security\tmproxy.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZONELABS\vsmon.exe

This is the EWIDO Report

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 11:31:20 PM, 8/6/2005
+ Report-Checksum: 72E639D7

+ Scan result:

HKLM\SOFTWARE\Classes\Interface\{9603A736-05B9-4D78-BDD5-BDCB0914E522} -> Spyware.WurldMedia : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{BC12B055-C9F5-407D-9B66-1851973F32AF} -> Spyware.WurldMedia : Cleaned with backup
HKLM\SOFTWARE\DelFin -> Spyware.Delfin : Cleaned with backup
HKLM\SOFTWARE\DelFin\PromulGate -> Spyware.Delfin : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Internet Explorer\Main\HTASSstp -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Internet Explorer\Main\WTLBAstp -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnceEx\800 -> Spyware.BetterInternet : Cleaned with backup
HKU\S-1-5-21-1659004503-1060284298-842925246-1003\Software\DelFin -> Spyware.Delfin : Cleaned with backup
HKU\S-1-5-21-1659004503-1060284298-842925246-1003\Software\DelFin\PromulGate -> Spyware.Delfin : Cleaned with backup
C:\WINDOWS\Downloaded Program Files\popcaploader.dll -> Not-A-Virus.RiskWare.Downloader.PopCap.a : Cleaned with backup
C:\WINDOWS\Downloaded Program Files\miniclipGameLoader.dll -> Spyware.Retro64 : Cleaned with backup
C:\Program Files\PestPatrol\Quarantine\3 -> Spyware.NewDotNet : Cleaned with backup
C:\Program Files\PestPatrol\Quarantine\5 -> Spyware.NewDotNet : Cleaned with backup
C:\Program Files\PestPatrol\Quarantine\6 -> Spyware.NewDotNet : Cleaned with backup
C:\System Volume Information\_restore{D34A724F-CB6F-4CBA-B98D-B28FAB8F8190}\RP12\A0000512.EXE -> Spyware.Hijacker.Generic : Cleaned with backup
C:\System Volume Information\_restore{D34A724F-CB6F-4CBA-B98D-B28FAB8F8190}\RP12\A0000825.exe -> Spyware.Hijacker.Generic : Cleaned with backup


::Report End


SmitRem Log


smitRem log file
version 2.3

by noahdfear

The current date is: Sat 08/06/2005
The current time is: 22:03:55.26

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

ShudderLTD key present! Running LTDFix!

ShudderLTD key was successfully removed! :tazz:


Pre-run Files Present


~~~ Program Files ~~~



~~~ Shortcuts ~~~



~~~ Favorites ~~~



~~~ system32 folder ~~~

oleadm.dll


~~~ Icons in System32 ~~~



~~~ Windows directory ~~~



~~~ Drive root ~~~

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


Post-run Files Present


~~~ Program Files ~~~



~~~ Shortcuts ~~~



~~~ Favorites ~~~



~~~ system32 folder ~~~



~~~ Icons in System32 ~~~



~~~ Windows directory ~~~



~~~ Drive root ~~~



~~~ Wininet.dll ~~~

CLEAN! ;)


Panda Log File



Incident Status Location

Dialer:dialer.bny No disinfected C:\WINDOWS\pcconfig.dat
Adware:adware/xmllib No disinfected Windows Registry
Virus:Eicar.Mod No disinfected C:\Program Files\PestPatrol\Help.chm[HowCanITestDetection.html]
We still have the blue screen and no taskbar and running things through Windows Task Manager....

And if you can ask your friends about the problem with explorer.exe and why we cant get into control panel...

Thats it for now..
  • 0

#7
g2i2r4
Posted 07 August 2005 - 05:59 AM

g2i2r4

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Did you try to reboot the system? I've seen that before. After a reboot they could get back in the computer.
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#8
photo_luver
Posted 07 August 2005 - 11:48 AM

photo_luver

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Yeah we followed every single one of your instructions.... the windows cannot find explorer.exe came up when the screen went blue.. also cant find other exe and cpl files either....

we have the same problem as this guy

http://www.geekstogo...nd explorer.lnk

Same thing so i may try to and download the files that are there in the link if you think itll help...

Thanks...

P.S. im going to reboot right now and ill see what happens....

Edited by photo_luver, 07 August 2005 - 11:56 AM.

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#9
photo_luver
Posted 07 August 2005 - 12:01 PM

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Just restarted and everything is as it was before...

i also remember telling you in the pm i sent you that we did run a housecall through trend micro nad this happend after i think it deleted some unnecessary dll files... i think we did the exact same thing as that guy but i just want to get this desktop back first please thanks man...

:tazz:

Edited by photo_luver, 07 August 2005 - 12:10 PM.

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#10
g2i2r4
Posted 07 August 2005 - 12:10 PM

g2i2r4

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Gerryf advised:

First, run through this list,downloading them all, but specifically the EXE and COM, and CPL ones

http://www.dougknox..../file_assoc.htm


You may want to try this first:
Download FixO by Miekiemoes and unzip it.
Make sure all the files remain in the unzipped folder.
Click FixO.bat and run it.
When it's finished, press a button and notepad will open with some txt in it.
Copy and paste the content of it in your next reply.
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#11
photo_luver
Posted 07 August 2005 - 12:13 PM

photo_luver

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running from ---
C:\unzipped\FixO

StartPAge.O Removal batch 1.00

by miekiemoes

°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°
existing bad files:
-----------------------------------------------------


existing important bad keys:
-----------------------------------------------------
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\explorer.exe]
"Debugger"="C:\\WINDOWS\\explorer32dbg.exe"

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\iexplore.exe]
"Debugger"="C:\\WINDOWS\\iexplore_dbg.exe"



Merging Registry----------


Deleting Files-------------


Searching for files not deleted:
-----------------------------------------------------


Searching for keys not deleted:
-----------------------------------------------------


Here you go man...

Thanks...
  • 0

#12
g2i2r4
Posted 07 August 2005 - 12:17 PM

g2i2r4

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After a reboot, how are things?
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#13
photo_luver
Posted 07 August 2005 - 12:19 PM

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MAN YOU NEED AN EMMY!!!!

It worked omg i love this site and i cant believe you did this for me thanks alot!!!

Everything is back but the toolbars are a little wanky...

Now anything else that i can do to clean up this comuter?

Thanks guy you are the BEST!!!

Garrett
  • 0

#14
photo_luver
Posted 07 August 2005 - 12:20 PM

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rebooting right now brb
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#15
g2i2r4
Posted 07 August 2005 - 12:26 PM

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Glad that worked. :tazz:

Guess housecall may have taken on a few files that were hooked to explorer.

Let's check to be sure.

Download the Killbox.
Unzip it to the desktop.

Double-click on Killbox.exe to run it. Place the following lines (complete paths) in bold in the "Full Path of File to Delete" box in Killbox, and click the red button with the white X on it after each

C:\WINDOWS\System32\SMSSU.EXE
C:\WINDOWS\System32\Tmntsrv32.EXE
C:\Windows\explorer32dbg.exe
C:\Windows\iexplore_dbg.exe

For these file, put a mark next to "Delete on Reboot". Copy and paste each file into the file name box, then click the red button with the X after each. It will ask you if you want to reboot each time you click it, answer NO until after you've pasted the last file name, at which time you should answer Yes.
Click "No" at the Pending Operations prompt.

If your computer does not restart automatically, please restart it manually.

Let me know if they all gave a 'pending' prompt.
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