I have an HP 640b lightscribe +/- DVD writer. I am hoping someone can give me advice on problems during the FINALIZING stage. For some reason, everytime it is finalizing, it makes my program freeze up - no matter which program I use. I also have an internal Pioneer DVD-RW DVR-108 writer and it is not having any problems. I have tested between the two of them of backing up the same movies in with the same programs under all the same circumstances just to be sure it is not an software issue. All I can say right now is My Pioneer is doing everything correctly, but the HP is NOT. I have to believe it is something with the hardware.
I went to the hp site to see if there was a firmware upgrade and they didnt even list my writer. they listed two others with different letters but I checke dthe comp system to ensure that mine is really a 640b and it does say that.
Have tried different versions of blank dvd's also. Any help would be appreciated. Have checked other forums and found others having the same problem. But no answers. And from what I've heard, HP is no help.