[rocket-ron]

Dear Helper,

I have managed to get PSGuard supposed anti-spyware software on my computer, but have removed the initial annoying desktop with ewido and ad-aware. But occassional I still get the PSGuard running on start up, I have a little red circle icon in the system tray, which just says my computer is infected. Ad-aware seems to find the PSGuard, but doesn't permanently remove it.

Could you give me some advice on removing these, here is my hijackthis log

Logfile of HijackThis v1.99.1
Scan saved at 12:40:07, on 05/08/2005
Platform: Windows 2000 (WinNT 5.00.2195)
MSIE: Internet Explorer v5.00 (5.00.2920.0000)

Running processes:
D:\WINNT\System32\smss.exe
D:\WINNT\system32\winlogon.exe
D:\WINNT\system32\services.exe
D:\WINNT\system32\lsass.exe
D:\WINNT\system32\svchost.exe
D:\WINNT\system32\spoolsv.exe
D:\WINNT\System32\svchost.exe
D:\Program Files\ewido\security suite\ewidoctrl.exe
D:\WINNT\system32\regsvc.exe
D:\WINNT\system32\MSTask.exe
D:\WINNT\System32\snmp.exe
D:\WINNT\System32\cfmon.exe
D:\WINNT\system32\ZoneLabs\vsmon.exe
D:\WINNT\Explorer.exe
D:\WINNT\System32\WBEM\WinMgmt.exe
D:\WINNT\System32\mspmspsv.exe
D:\WINNT\System32\inetsrv\inetinfo.exe
D:\WINNT\System32\devldr32.exe
D:\Program Files\Creative\SBLive2k\AudioHQ\AHQTB.EXE
D:\Program Files\Creative\SBLive2k\Launcher\TaskGuide\updtray.exe
D:\WINNT\loadqm.exe
D:\WINNT\System32\spool\drivers\w32x86\3\hpztsb04.exe
D:\Program Files\Winamp\winampa.exe
D:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
D:\Program Files\QuickTime\qttask.exe
D:\WINNT\System32\intell32.exe
D:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
D:\PROGRA~2\SPYWAR~1\swdoctor.exe
D:\Program Files\NETGEAR\MA111 Configuration Utility\wlancfg4.EXE
D:\Program Files\CASIO\Photo Loader\Plauto.exe
D:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.aol.co.uk/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - D:\PROGRA~2\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - D:\PROGRA~2\SPYWAR~1\tools\iesdpb.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - D:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [UpdReg] D:\WINNT\Updreg.exe
O4 - HKLM\..\Run: [Creative Launcher] D:\Program Files\Creative\SBLive2k\Launcher\CTLauncher.exe
O4 - HKLM\..\Run: [AudioHQ] D:\Program Files\Creative\SBLive2k\AudioHQ\AHQTB.EXE
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] D:\WINNT\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [WinampAgent] D:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "D:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [iTunesHelper] "D:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [intell32.exe] D:\WINNT\System32\intell32.exe
O4 - HKLM\..\Run: [PSGuard spyware remover] D:\Program Files\PSGuard\PSGuard.exe
O4 - HKLM\..\Run: [Zone Labs Client] D:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKCU\..\Run: [Spyware Doctor] D:\PROGRA~2\SPYWAR~1\swdoctor.exe /Q
O4 - Global Startup: MA111 Configuration Utility.lnk = D:\Program Files\NETGEAR\MA111 Configuration Utility\wlancfg.exe
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Photo Loader supervisory.lnk = D:\Program Files\CASIO\Photo Loader\Plauto.exe
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - D:\PROGRA~2\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - D:\WINNT\System32\Shdocvw.dll
O12 - Plugin for .au/setis/id/anders049&rank=1&source=AstWebSearch&searchType=MS&partner=Google&query=empirical+philosophy: D:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by104fd.bay10...es/MsnPUpld.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.r...ip/RdxIE601.cab
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - D:\WINNT\System32\dmadmin.exe
O23 - Service: ewido security suite control - ewido networks - D:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - D:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Sound Sservice Driver (Sound Service) - Unknown owner - D:\WINNT\System32\cfmon.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - D:\WINNT\system32\ZoneLabs\vsmon.exe




thanks,

rocket-ron

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We can definitely help you, but first you need to help us. The first step in this process is to apply Service Pack 1a for Windows XP, or Service Pack 4 if you are running Win2k. Without this update, you're wide open to re-infection, and we're both just wasting our time.
Click here
Apply the update, reboot, and post a fresh Hijack This log.

[therock247uk]

We can definitely help you, but first you need to help us. The first step in this process is to apply Service Pack 1a for Windows XP, or Service Pack 4 if you are running Win2k. Without this update, you're wide open to re-infection, and we're both just wasting our time.
Click here
Apply the update, reboot, and post a fresh Hijack This log.

[therock247uk]

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.