Hoping someone can help. I have a desktop PC running Windows 2000 and IE 6.0. I also have a laptop computer, and both are connected to the Internet via a Netgear router and Motorola cable modem (Comcast is my ISP).
I have no problem getting on the net and staying connected using my laptop. My destkop, however, is a different matter. I can get online and stay online for 1-5 minutes and then ulimately my connection gets dropped and/or I can access any pages. My workaround is to reboot the desktop PC and I always get back online, but again, for a few minutes only.
The error message is this (when I right the properties:
res://C:\WINNT\system32\shdoclc.dll/dnserror.htm#URL
1) I have bypassed the router with both computers and get the same result: consistent connectivity with my laptop and consistent drop off with my desktop.
2) I have ruled out bad cable wires and ports.
3) I have used Ad-Aware SE, AdAware Spy and PC MightyMax.
I just downloaded and used HiJackThis (incidently, I couldn't download the program from my desktop PC...kept getting 'page could not be found' error), and ran it. Here is the log file:
Logfile of HijackThis v1.98.2
Scan saved at 4:52:49 PM, on 11/23/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\CTsvcCDA.EXE
C:\WINNT\system32\crypserv.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Promise\FastTrak\FtrakSvc.exe
C:\WINNT\system32\mgabg.exe
C:\Program Files\Promise\Utility\MsgAgt.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\MsPMSPSv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\devldr32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINNT\system32\PDesk\PDesk.exe
C:\WINNT\realtime.exe
C:\Program Files\Creative\SBLive2k\PlayCenter2\CTNMRUN.EXE
C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
\Your-6bvpxyztoq\StreamAhead\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.streamahead.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [Promon.exe] ;;;;;;;;;;; Promon.exe
O4 - HKLM\..\Run: [NvCplDaemon] ;;;;;;;;;; RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] ;;;;;;;;;; nwiz.exe /install
O4 - HKLM\..\Run: [Disc Detector] ;;;;;;;;;;;;;;;; C:\Program Files\Creative\ShareDLL\CtNotify.exe
O4 - HKLM\..\Run: [UpdReg] ;;;;;;;;;;;; C:\WINNT\Updreg.exe
O4 - HKLM\..\Run: [AHQInit] ;;;;;;;;;;;;;;;;; C:\Program Files\Creative\SBLive2k\Program\AHQInit.exe
O4 - HKLM\..\Run: [AudioHQ] ;;;;;;;;;;;;;;;;;; C:\Program Files\Creative\SBLive2k\AudioHQ\AHQTB.EXE
O4 - HKLM\..\Run: [CTAvTray] ;;;;;;;;;;;;;;;; C:\Program Files\Creative\SBLive2k\Program\CTAvTray.EXE
O4 - HKLM\..\Run: [NeroCheck] ;;;;;;;;;;;;;;; C:\WINNT\System32\NeroCheck.exe
O4 - HKLM\..\Run: [StorageGuard] ;;;;;;;;;;;;;; "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe -osboot
O4 - HKLM\..\Run: [LVCOMS] ;;;;;;;;;;;;;; C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
O4 - HKLM\..\Run: [Matrox Powerdesk] C:\WINNT\system32\PDesk\PDesk.exe /Autolaunch
O4 - HKLM\..\Run: [PCDRealtime] C:\WINNT\realtime.exe
O4 - HKCU\..\Run: [NOMAD Detector] "C:\Program Files\Creative\SBLive2k\PlayCenter2\CTNMRUN.EXE"
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O12 - Plugin for .hlq: C:\Program Files\Internet Explorer\PLUGINS\nphcd32.dll
O12 - Plugin for .mng: c:\program files\internet explorer\PLUGINS\NpHcd32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://www.comcastsu...oad/tgctlcm.cab
I'm hoping someone can help...Thanks!