Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

Norton antivirus doesn't support repair feature


  • Please log in to reply

#1
Sugai

Sugai

    New Member

  • Member
  • Pip
  • 2 posts
First off, Hi to everyone.

Just upgraded to xp pro, but did a clean instal rather than an upgrade. Have subsequently installed norton internet security 2005, followed by a couple of other applications and having restarted the pc was confronted with a windows installer pop up followed immediately by a norton antivirus error message:
Norton Antivirus 2005 does not support the Repair feature, please uninstall and reinstall.

I followed the instructions given, and had installed another couple of apps and got the same scenario.

I tried a complete reinstal of windows and norton, added half a dozen apps and was working ok for a few hours, turned pc off and back on again only to get the same problem.

Am completely baffled, just hope someone out there has some clue what the windows installer is trying to do, and why it's causing trouble with norton.

Thanks in advance for any help i might get.
  • 0

Advertisements


#2
coachwife6

coachwife6

    SuperStar

  • Retired Staff
  • 11,413 posts
Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log back here with the results.

Click the HijackThis Guide in my signature, download it and follow the instructions in the guide.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
  • 0

#3
Spank_Me

Spank_Me

    Member

  • Member
  • PipPipPip
  • 179 posts
Hi Sugai

You can check out this link on Symantec, it explains your error, what possible could be causing it, depending on when the error is showing up, and the possible corrective action needed.

http://service1.syma...nav&svy=&csm=no

Let us know if this helps. <_<
  • 0

#4
Sugai

Sugai

    New Member

  • Topic Starter
  • Member
  • Pip
  • 2 posts
Sorry it's taken so long to get back....and thanks for the info, it was very useful.

Seems me tinkering with the startup list was the root of the problem, that'll teach me to interfere so much :tazz:

Well thanks again for the speedy help guys ;)
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP