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Norton antivirus doesn't support repair feature


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#1
Sugai

Sugai

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First off, Hi to everyone.

Just upgraded to xp pro, but did a clean instal rather than an upgrade. Have subsequently installed norton internet security 2005, followed by a couple of other applications and having restarted the pc was confronted with a windows installer pop up followed immediately by a norton antivirus error message:
Norton Antivirus 2005 does not support the Repair feature, please uninstall and reinstall.

I followed the instructions given, and had installed another couple of apps and got the same scenario.

I tried a complete reinstal of windows and norton, added half a dozen apps and was working ok for a few hours, turned pc off and back on again only to get the same problem.

Am completely baffled, just hope someone out there has some clue what the windows installer is trying to do, and why it's causing trouble with norton.

Thanks in advance for any help i might get.
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#2
coachwife6

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Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log back here with the results.

Click the HijackThis Guide in my signature, download it and follow the instructions in the guide.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
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#3
Spank_Me

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Hi Sugai

You can check out this link on Symantec, it explains your error, what possible could be causing it, depending on when the error is showing up, and the possible corrective action needed.

http://service1.syma...nav&svy=&csm=no

Let us know if this helps. <_<
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#4
Sugai

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Sorry it's taken so long to get back....and thanks for the info, it was very useful.

Seems me tinkering with the startup list was the root of the problem, that'll teach me to interfere so much :tazz:

Well thanks again for the speedy help guys ;)
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