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2002 Outlook error

Started by vpd , Aug 05 2005 09:40 AM

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#1
vpd

Posted 05 August 2005 - 09:40 AM

New Member

Member
3 posts

Hi,

I have the same problem one of the users of Geeks to Go already had.

The issue is as follows.

I've installed Office XP Professional 2002 on a computer that has been running XP Home with Works.
Everything else is working properly in the Office suite except Outlook.

When I try to open Outlook and I get an error message that says:

'Unable to open your default email folders. Could not open the item. Try again.'

When I click 'Ok' I get a dialog box that says:

'Would you like to open your default File System folder instead?' and the box gives me a 'yes' and a 'no' button.

Minnelinda (user of Geeks to Go) already had this problem and I think the answer to her problem was to create a profile for the new Outlook client. I do not know how to create a profile for the Outlook client. Can someone help me please?

Thanks.