I have the same problem one of the users of Geeks to Go already had.
The issue is as follows.
I've installed Office XP Professional 2002 on a computer that has been running XP Home with Works.
Everything else is working properly in the Office suite except Outlook.
When I try to open Outlook and I get an error message that says:
'Unable to open your default email folders. Could not open the item. Try again.'
When I click 'Ok' I get a dialog box that says:
'Would you like to open your default File System folder instead?' and the box gives me a 'yes' and a 'no' button.
Minnelinda (user of Geeks to Go) already had this problem and I think the answer to her problem was to create a profile for the new Outlook client. I do not know how to create a profile for the Outlook client. Can someone help me please?