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#1
hoosiers70

hoosiers70

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I have trouble with something trying to access the internet. When i'm online all kinds of sites pop up and some load stuff on my computer. I have ad-aware, spybot search and destroy, CWshredder, and registry mechanic on my computer now, these have been downloaded since the problem started. I have ran all of these and I still have the problem. I also loaded hijack this and below is a copy of running processes. I need to know what is bad.

C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY\NISSERV.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY\IAMAPP.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY\NISUM.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\TASKMON.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\POPROXY.EXE
C:\PROGRAM FILES\NETZERO\EXEC.EXE
C:\PROGRAM FILES\SPYBOT - SEARCH & DESTROY\TEATIMER.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\CALLWAVE\IAM.EXE
C:\PROGRAM FILES\NIKON\NKVIEW6\NKVMON.EXE
C:\PROGRAM FILES\NETZERO\EXEC.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\PROGRAM FILES\NETZERO\QSACC\X1EXEC.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\MY DOCUMENTS\COMPUTER PROGRAMS INSTALLED\HIJACKTHIS.ZIP
11-17-2004\HIJACKTHIS.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://my.netzero.ne...ch?r=minisearch
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
http://my.netzero.ne...ch?r=minisearch
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
http://my.netzero.ne...ch?r=minisearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://my.netzero.ne...ch?r=minisearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
http://my.netzero.ne...ch?r=minisearch
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =
http://my.netzero.ne...ch?r=minisearch
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer =
http=127.0.0.1:7900
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride =
64.136.29.30;64.136.21.30;64.136.29.34;searchap.untd.com;127.0.0.1;localhost;*windowsupdate
.microsoft.com;*windowsupdate.com;*wustat.windows.com;*.pogo.com;*test-speed.com;<local
>
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: URLSearchHook Class -
{37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - C:\PROGRAM
FILES\NZSEARCH\SEARCHENH1.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -
C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: ZeroBar - {F5735C15-1FB2-41FE-BA12-242757E69DDE} - C:\PROGRAM
FILES\NETZERO\TOOLBAR.DLL
O3 - Toolbar: ZeroBar - {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - C:\PROGRAM
FILES\NETZERO\TOOLBAR.DLL
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [NAV DefAlert] c:\PROGRA~1\NORTON~1\DEFALERT.EXE
O4 - HKLM\..\Run: [Norton Auto-Protect] c:\PROGRA~1\NORTON~1\NAVAPW32.EXE
/LOADQUIET
O4 - HKLM\..\Run: [Norton eMail Protect] c:\Program Files\Norton AntiVirus\POPROXY.EXE
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec
Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe
powrprof.dll,LoadCurrentPwrScheme
O4 - HKCU\..\Run: [spc_w] "C:\Program Files\NZSearch\hcm.exe" -w
O4 - HKCU\..\Run: [NetZero_uoltray] C:\PROGRAM FILES\NETZERO\EXEC.EXE regrun
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search &
Destroy\TeaTimer.exe
O4 - Startup: Internet Answering Machine.lnk = C:\Program Files\CallWave\IAM.EXE
O4 - Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe
O8 - Extra context menu item: Display All Images with Full Quality - res://C:\PROGRAM
FILES\NETZERO\QSACC\appres.dll/228
O8 - Extra context menu item: Display Image with Full Quality - res://C:\PROGRAM
FILES\NETZERO\QSACC\appres.dll/227
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {89D75D39-5531-47BA-9E4F-B346BA9C362C} (CWDL_DownLoadControl
Class) - http://www.callwave....DL_DownLoad.CAB
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) -
http://www.pcpitstop...p/PCPitStop.CAB
O19 - User stylesheet: (file missing) (HKLM)
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#2
coachwife6

coachwife6

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Hi Hoosiers. You have some things going on with your computer. I need you to post the entire log. You cut off the top part - that is easy to do sometimes. Re-scan it and post it, so we will know what type of machine we're working with. <_<
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#3
hoosiers70

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This is for Coachwife6,

Thank you for anything you can do to help. <_<


Logfile of HijackThis v1.98.2
Scan saved at 8:09:32 PM, on 11/26/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY\NISSERV.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY\IAMAPP.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY\NISUM.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\TASKMON.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\POPROXY.EXE
C:\PROGRAM FILES\NETZERO\EXEC.EXE
C:\PROGRAM FILES\SPYBOT - SEARCH & DESTROY\TEATIMER.EXE
C:\PROGRAM FILES\CALLWAVE\IAM.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\NIKON\NKVIEW6\NKVMON.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\NETZERO\EXEC.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\PROGRAM FILES\NETZERO\QSACC\X1EXEC.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\MY DOCUMENTS\COMPUTER PROGRAMS INSTALLED\HIJACKTHIS.ZIP
11-17-2004\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://my.netzero.ne...ch?r=minisearch
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
http://my.netzero.ne...ch?r=minisearch
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
http://my.netzero.ne...ch?r=minisearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://my.netzero.ne...ch?r=minisearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
http://my.netzero.ne...ch?r=minisearch
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =
http://my.netzero.ne...ch?r=minisearch
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer =
http=127.0.0.1:7900
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride =
64.136.29.30;64.136.21.30;64.136.29.34;searchap.untd.com;127.0.0.1;localhost;*windowsupdate
.microsoft.com;*windowsupdate.com;*wustat.windows.com;*.pogo.com;*test-speed.com;<local
>
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: URLSearchHook Class -
{37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - C:\PROGRAM
FILES\NZSEARCH\SEARCHENH1.DLL
O1 - Hosts: 69.20.16.183 ieautosearch
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -
C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: ZeroBar - {F5735C15-1FB2-41FE-BA12-242757E69DDE} - C:\PROGRAM
FILES\NETZERO\TOOLBAR.DLL
O3 - Toolbar: ZeroBar - {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - C:\PROGRAM
FILES\NETZERO\TOOLBAR.DLL
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [NAV DefAlert] c:\PROGRA~1\NORTON~1\DEFALERT.EXE
O4 - HKLM\..\Run: [Norton Auto-Protect] c:\PROGRA~1\NORTON~1\NAVAPW32.EXE
/LOADQUIET
O4 - HKLM\..\Run: [Norton eMail Protect] c:\Program Files\Norton AntiVirus\POPROXY.EXE
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec
Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe
powrprof.dll,LoadCurrentPwrScheme
O4 - HKCU\..\Run: [spc_w] "C:\Program Files\NZSearch\hcm.exe" -w
O4 - HKCU\..\Run: [NetZero_uoltray] C:\PROGRAM FILES\NETZERO\EXEC.EXE regrun
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search &
Destroy\TeaTimer.exe
O4 - Startup: Internet Answering Machine.lnk = C:\Program Files\CallWave\IAM.EXE
O4 - Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe
O8 - Extra context menu item: Display All Images with Full Quality - res://C:\PROGRAM
FILES\NETZERO\QSACC\appres.dll/228
O8 - Extra context menu item: Display Image with Full Quality - res://C:\PROGRAM
FILES\NETZERO\QSACC\appres.dll/227
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {89D75D39-5531-47BA-9E4F-B346BA9C362C} (CWDL_DownLoadControl
Class) - http://www.callwave....DL_DownLoad.CAB
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) -
http://www.pcpitstop...p/PCPitStop.CAB
O19 - User stylesheet: (file missing) (HKLM)
  • 0

#4
coachwife6

coachwife6

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You may wish to print out a copy of these instructions to follow while you complete this procedure.

Please save Hijack This in a permanent folder (i.e. C:\HJT). This ensures backups are saved and accessible.

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.

R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer =
http=127.0.0.1:7900
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride =
64.136.29.30;64.136.21.30;64.136.29.34;searchap.untd.com;127.0.0.1;localhost;*windowsupdate
.microsoft.com;*windowsupdate.com;*wustat.windows.com;*.pogo.com;*test-speed.com;<local
>
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: URLSearchHook Class -
{37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - C:\PROGRAM
FILES\NZSEARCH\SEARCHENH1.DLL

O1 - Hosts: 69.20.16.183 ieautosearch

O3 - Toolbar: ZeroBar - {F5735C15-1FB2-41FE-BA12-242757E69DDE} - C:\PROGRAM
FILES\NETZERO\TOOLBAR.DLL
O3 - Toolbar: ZeroBar - {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - C:\PROGRAM
FILES\NETZERO\TOOLBAR.DLL

O19 - User stylesheet: (file missing) (HKLM)

Please reboot into safe mode (continually tap the F8 key while your system is starting, select Safe Mode from the menu).
Be sure you're able to view hidden files, and remove the following files in bold (if found):

C:\Program Files\NZSearch

Please delete your temporary files by deleting all files and folders that are in those folders (do not delete the temp folder itself) like for example
C:\WINDOWS\Temp\
C:\Temp\
C:\Documents and Settings\username\Local Settings\Temp\
Also delete your Temporary Internet Files, be sure to also select delete all offline content.

Reboot your PC.

If you would please, rescan with HijackThis and post a fresh log in this same topic, and let us know how your system's working. <_<
  • 0

#5
hoosiers70

hoosiers70

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When I restarted after entering safe mode I ran the hijack this and 2 items appeared after I had deleted them.

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

So I deleted them again. I couldn't find the folder C:\Documents and Settings\username\Local Settings\Temp\

Logfile of HijackThis v1.98.2
Scan saved at 11:51:02 AM, on 11/27/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY\NISSERV.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY\IAMAPP.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY\NISUM.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\TASKMON.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\POPROXY.EXE
C:\PROGRAM FILES\NETZERO\EXEC.EXE
C:\PROGRAM FILES\SPYBOT - SEARCH & DESTROY\TEATIMER.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\CALLWAVE\IAM.EXE
C:\PROGRAM FILES\NIKON\NKVIEW6\NKVMON.EXE
C:\MY DOCUMENTS\COMPUTER PROGRAMS INSTALLED\HIJACKTHIS.ZIP
11-17-2004\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://my.netzero.ne...ch?r=minisearch
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
http://my.netzero.ne...ch?r=minisearch
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
http://my.netzero.ne...ch?r=minisearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://my.netzero.ne...ch?r=minisearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
http://my.netzero.ne...ch?r=minisearch
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =
http://my.netzero.ne...ch?r=minisearch
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -
C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [NAV DefAlert] c:\PROGRA~1\NORTON~1\DEFALERT.EXE
O4 - HKLM\..\Run: [Norton Auto-Protect] c:\PROGRA~1\NORTON~1\NAVAPW32.EXE
/LOADQUIET
O4 - HKLM\..\Run: [Norton eMail Protect] c:\Program Files\Norton AntiVirus\POPROXY.EXE
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec
Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe
powrprof.dll,LoadCurrentPwrScheme
O4 - HKCU\..\Run: [spc_w] "C:\Program Files\NZSearch\hcm.exe" -w
O4 - HKCU\..\Run: [NetZero_uoltray] C:\PROGRAM FILES\NETZERO\EXEC.EXE regrun
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search &
Destroy\TeaTimer.exe
O4 - Startup: Internet Answering Machine.lnk = C:\Program Files\CallWave\IAM.EXE
O4 - Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe
O8 - Extra context menu item: Display All Images with Full Quality - res://C:\PROGRAM
FILES\NETZERO\QSACC\appres.dll/228
O8 - Extra context menu item: Display Image with Full Quality - res://C:\PROGRAM
FILES\NETZERO\QSACC\appres.dll/227
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {89D75D39-5531-47BA-9E4F-B346BA9C362C} (CWDL_DownLoadControl
Class) - http://www.callwave....DL_DownLoad.CAB
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) -
http://www.pcpitstop...p/PCPitStop.CAB

I am still getting the pop ups while on the internet. <_<

Thank you for your ongoing assistance.
  • 0

#6
coachwife6

coachwife6

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Get rid of these Hoosiers and see if it helps on the pop-ups. My two cents: I use firefox as my browser and have been using it for four months - I haven't had one pop-up in that time.

O4 - HKCU\..\Run: [spc_w] "C:\Program Files\NZSearch\hcm.exe" -w
O4 - HKCU\..\Run: [NetZero_uoltray] C:\PROGRAM FILES\NETZERO\EXEC.EXE regrun

Congratulations! Your system is CLEAN <_<

How do you prevent spyware from being installed again? We strongly recommend installing SpywareBlaster (it's free for personal use) Click Here.

Prevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted pests.
Block spyware/tracking cookies in Internet Explorer and Mozilla/Firefox.
Restrict the actions of potentially dangerous sites in Internet Explorer.
Consumes no system resources.

Download, run, check for updates, download updates, select all, protect against checked. All done. Check for updates every couple of weeks. If you have any errors running the program like a missing file see the link at the bottom of the javacool page.

It's also very important to keep your system up to date to avoid unnecessary security risks. Click Here to make sure that you have the latest patches for Windows.

These next two steps are optional, but will provide the greatest protection.
1. Use ANY browser besides Internet Explorer, almost every exploit is crafted to take advantage of an IE weakness. We usually recommend FireFox Posted Image.
2. Install Sun's Java. It's much more secure than Microsoft's Java Virtual Machine .

It's okay to delete the Hijack This folder if everything is working okay.

After doing all these, your system will be thoroughly protected from future threats. :D
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