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Assistance needed with log file [RESOLVED]


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#1
fiveofus

fiveofus

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I have ran the following software Clean up, Spybot sd, Ad-ware SE, Cw Shredder, MS Spyware, NAV, Window update and Counter Spy. It appears everything is clean with the exception of an error message I am getting at boot up nail.exe is not a valid. I followed some instructions on removing the nail virus. It instructed me to replace the nail.exe file in the Windows directory with a bogus/text file with the same name.

I would appreciate if anyone would view this log file and let me know if they see anything that would cause this issue or anything else that needs to be addressed in this log file.

Thank you in advance for your help!

Logfile of HijackThis v1.99.1
Scan saved at 9:57:28 AM, on 8/8/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Symantec\Norton Ghost\Agent\PQV2iSvc.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Analog Devices\SoundMAX\spkrmon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Symantec\Norton Ghost\Agent\GhostTray.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Sunbelt Software\CounterSpy Client\sunasDTServ.exe
C:\Program Files\Sunbelt Software\CounterSpy Client\sunasServ.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\ScanSoft\NaturallySpeaking8\Program\natspeak.exe
C:\Program Files\ACT\act.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

http://companyweb/default.aspx
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program

Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program

files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program

files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Norton Ghost 9.0] C:\Program Files\Symantec\Norton

Ghost\Agent\GhostTray.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [sunasDTServ] C:\Program Files\Sunbelt Software\CounterSpy

Client\sunasDTServ.exe
O4 - HKLM\..\Run: [sunasServ] C:\Program Files\Sunbelt Software\CounterSpy

Client\sunasServ.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: &Google Search - res://C:\Program

Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program

Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program

Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel -

res://C:\PROGRA~1\MIF269~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program

Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program

Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}

- C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -

C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://companyweb
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage

Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) -

http://www.symantec....sa/LSSupCtl.cab
O16 - DPF: {4FDF3696-5078-4952-868C-CEEB9683B8C4} (DownloadFile Control) -

http://demo.dttusa.n...ownloadFile.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -

http://v5.windowsupd...nt/wuweb_site.c

ab?1109104237573
O16 - DPF: {66F7F252-3FE1-4650-B1E5-94B2A38271C5} (ActiveView Control) -

http://66.49.14.163/ActiveView.cab
O16 - DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} (Microsoft RDP Client Control

(redist)) - https://automaticdoo...emote/msrdp.cab
O16 - DPF: {7D30109B-DD2B-4339-BE80-1CD48723C2BC} (LiveX(v6.0.1.0)) -

http://demo.dttusa.net/cab/Live.cab
O16 - DPF: {C68F9105-04FD-4B48-B6CC-2A076F711C35} (HpodPCFileCtrl2 Class) -

file://D:\MEMDISC\ALBUM_A\VIEW\PLUGIN\HPODPCFC.CAB
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) -

http://www.symantec....sa/SymAData.cab
O16 - DPF: {E84E5574-FAE4-4EE2-877D-092AFF688F21} (RPBX(v6.0)) -

http://demo.dttusa.net/cab/RPB.cab
O16 - DPF: {FC271E74-3F60-4F81-B73E-CED49845A56F} (SingleChannel Control) -

http://www.callperpe....com/schrms.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ads.net
O17 - HKLM\Software\..\Telephony: DomainName = ads.net
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = ads.net
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program

Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation -

C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation -

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation

- C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: InCD Helper (InCDsrv) - AHEAD Software - C:\Program

Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Symantec\Norton

Ghost\Agent\PQV2iSvc.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec

AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation -

C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: spkrmon - Unknown owner - C:\Program Files\Analog

Devices\SoundMAX\spkrmon.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec

AntiVirus\Rtvscan.exe
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#2
greyknight17

greyknight17

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Welcome to GTG.

Please make sure that Word Wrap is turned OFF in Notepad next time before you post a HijackThis (or any) log. As you can see above, the formatting is not very friendly to the eyes :tazz:

I want you to run through all of these to ensure it's gone:

Please download Ewido Security Suite at http://www.ewido.net/en/download/.

1. Install Ewido Security Suite.
2. When installing, under 'Additional Options' uncheck:
* Install background guard
* Install scan via context menu
3. Launch Ewido, there should be an icon on your desktop, double click it.
4. The program will now open to the main screen.
5. When you run Ewido for the first time, you will get a warning 'Database could not be found!'. Click OK. We will fix this in a moment.
6. You will need to update Ewido to the latest definition files.
* On the left hand side of the main screen click update.
* Then click on Start Update.
7. The update will start and a progress bar will show the updates being installed. The status bar at the bottom will display 'Update successful'.
8. Exit Ewido. DO NOT scan yet.

If you are having problems with the updater, you can go to http://www.ewido.net...wnload/updates/ to update manually.

CleanUp! deletes EVERYTHING out of your temp/temporary folders, it does not make backups. If you have any documents or programs that are saved in any Temporary Folders, please make a backup of these before running CleanUp!. Download CleanUp! http://cleanup.stevengould.org/ (Alternate Link if main link don't work - http://www.greyknigh...spy/CleanUp.exe ) and install it. Run CleanUp! and click on the Options button. Uncheck 'Scan local drives for temporary files'. Also uncheck those two Newsgroup entries if you don't want to delete them. Click OK and then click on the CleanUp! button. Let it run. After it's done, choose Yes to logoff.

Download Nailfix Utility at http://www.noidea.us...050711214630636 Save it to your desktop. Do NOT run it yet.

Restart your computer and boot into Safe Mode by hitting the F8 key repeatedly until a menu shows up (and choose Safe Mode from the list). In some systems, this may be the F5 key, so try that if F8 doesn't work.

Once in Safe Mode, double click on nailfix.exe.
Click 'Next' in the setup, then make sure 'Run Nailfix' is checked and click 'Finish'.
Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.

Now open Ewido and do a scan on your system.

* Click on scanner
* Click on Complete System Scan and the scan will begin.
* NOTE: During some scans with Ewido it is finding cases of false positives.
o You will need to step through the process of cleaning files one-by-one.
o If Ewido detects a file you KNOW to be legitimate, select none as the action.
o Do NOT select 'Perform action on all infections'
o If you are unsure of any entry found, select none for now as the action.
* Once the scan has completed, there will be a button located on the bottom of the screen named Save report
* Click Save report.
* Save the report .txt file to your desktop or a location where you can find it easily.

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe

Locate and delete the following:

C:\WINDOWS\Nail.exe

Finally, restart your computer and post a new HijackThis log, as well as the report log from the Ewido scan.
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#3
fiveofus

fiveofus

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Sorry about the word wrap.

Error is gone, Looks like everything is working fine now.

Thanks very much for the help!!!!

I did restore some of what ewido cleaned for MS spyware software I hope this was ok.



---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 11:52:56 AM, 8/8/2005
+ Report-Checksum: D3442430

+ Scan result:

HKU\S-1-5-21-620406077-2631357026-3480018246-1138\Software\dsktb -> spyware.IEPlugin : Cleaned with backup

HKU\S-1-5-21-620406077-2631357026-3480018246-1138\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{69135BDE-5FDC-4B61-
98AA-82AD2091BCCC} -> Spyware.IEPlugin : Cleaned with backup

Restored C:\Program Files\Microsoft AntiSpyware\Quarantine\09223C59-1D33-4207-9C09-1CCDAC\0BF86F78-C8E7-4776-9DF8-9798AD -> Adware.BetterInternet : Cleaned with backup[/B]

Restored C:\Program Files\Microsoft AntiSpyware\Quarantine\54A8A101-9D80-42DB-95F4-38217D\A9040D4B-B9E2-43FF-9A2A-0DDF1D -> Adware.BetterInternet : Cleaned with backup

Restored C:\Program Files\Microsoft AntiSpyware\Quarantine\740EA5D2-4791-4E89-B8D4-2339CE\D1E126DF-1D20-47C9-ACA0-1058FE -> Adware.BetterInternet : Cleaned with backup

C:\WINDOWS\dsr.exe -> Trojan.Imiserv.c : Cleaned with backup

C:\WINDOWS\invitessk.exe -> Trojan.Imiserv.c : Cleaned with backup

Restored C:\WINDOWS\skyiyjcbgmb.exe -> Adware.BetterInternet : Cleaned with backup

Restored C:\WINDOWS\sunjlt.exe -> Adware.BetterInternet : Cleaned with backup

Restored C:\WINDOWS\system32\chdjxp.exe -> Adware.BetterInternet : Cleaned with backup


::Report End



Logfile of HijackThis v1.99.1
Scan saved at 12:11:46 PM, on 8/8/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Symantec\Norton Ghost\Agent\PQV2iSvc.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Analog Devices\SoundMAX\spkrmon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Symantec\Norton Ghost\Agent\GhostTray.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Sunbelt Software\CounterSpy Client\sunasDTServ.exe
C:\Program Files\Sunbelt Software\CounterSpy Client\sunasServ.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://companyweb/default.aspx
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Norton Ghost 9.0] C:\Program Files\Symantec\Norton Ghost\Agent\GhostTray.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [sunasDTServ] C:\Program Files\Sunbelt Software\CounterSpy Client\sunasDTServ.exe
O4 - HKLM\..\Run: [sunasServ] C:\Program Files\Sunbelt Software\CounterSpy Client\sunasServ.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MIF269~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://companyweb
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec....sa/LSSupCtl.cab
O16 - DPF: {4FDF3696-5078-4952-868C-CEEB9683B8C4} (DownloadFile Control) - http://demo.dttusa.n...ownloadFile.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1109104237573
O16 - DPF: {66F7F252-3FE1-4650-B1E5-94B2A38271C5} (ActiveView Control) - http://66.49.14.163/ActiveView.cab
O16 - DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} (Microsoft RDP Client Control (redist)) - https://automaticdoo...emote/msrdp.cab
O16 - DPF: {7D30109B-DD2B-4339-BE80-1CD48723C2BC} (LiveX(v6.0.1.0)) - http://demo.dttusa.net/cab/Live.cab
O16 - DPF: {C68F9105-04FD-4B48-B6CC-2A076F711C35} (HpodPCFileCtrl2 Class) - file://D:\MEMDISC\ALBUM_A\VIEW\PLUGIN\HPODPCFC.CAB
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec....sa/SymAData.cab
O16 - DPF: {E84E5574-FAE4-4EE2-877D-092AFF688F21} (RPBX(v6.0)) - http://demo.dttusa.net/cab/RPB.cab
O16 - DPF: {FC271E74-3F60-4F81-B73E-CED49845A56F} (SingleChannel Control) - http://www.callperpe....com/schrms.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ads.net
O17 - HKLM\Software\..\Telephony: DomainName = ads.net
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = ads.net
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: InCD Helper (InCDsrv) - AHEAD Software - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Symantec\Norton Ghost\Agent\PQV2iSvc.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: spkrmon - Unknown owner - C:\Program Files\Analog Devices\SoundMAX\spkrmon.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
  • 0

#4
greyknight17

greyknight17

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What? Are those files deleted though? Don't restore them since they are bad files. I saw them in your Ewido log and was just about to ask you that. So make sure they're deleted now (run Ewido and MS AntiSpyware again if needed).

Your log is clean.

To help prevent future spyware installations/infections, please read the Anti-Spyware Tutorial and use the tools provided.

Are there any problems now? If not, you should be set to go.
  • 0

#5
fiveofus

fiveofus

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Files are now deleted for good.

Thanks for your time.
  • 0

#6
greyknight17

greyknight17

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  • Visiting Consultant
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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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