[rodotech]

Hi all , i need some help trying to discover why i cant install windows , xp

my computer is an packard bell legend.

the error apears when it starts to copy files to begin the instalation.

the specific file is dsdmo.dll




in the end the screen turns blue and says that the irq , are not equal or less .


y ckearde de cmos , but no result , i tried with a fresh copy of win xp sp1

and no luck either any one have an idea

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dsdmo.dll is one of the components of DirectX.
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[darth_ash]

dsdmo.dll is one of the components of DirectX.
Ur WinXp Setup disk may be damaged.
Get a replacment from M$.

[rodotech]

dsdmo.dll is one of the components of DirectX.
Ur WinXp Setup disk may be damaged.
Get a replacment from M$.

i have tried with a new copy but no luck

[Murray S.]

Howdy and welcome to G2G:

What model of packard bell legend is it??

Did you run the upgrade advisor to check if the system could even handle XP before you tried installing XP??

Murray

[rodotech]

G'day Murray , and yes it does handle windows XP

The packard bell computers , come with an autorestore feature , that feature was eliminated due that it didn't work

so im trying now to restore it with the windows xp Sp1 cd , and i even tried with windows xp sp2 cd.


The model is an i-extreme SL 528 cinema

[Murray S.]

That error usually means a hardware problem of some sort..

What are you running for a video and sound card (integrated or separate cards)??

Murray

[rodotech]

integrated

[Murray S.]

Can you Cut and paste the entire complete error message here??

Murray

[rodotech]

the error doesnot ocurr in windows cp im not upgrading so i canot copy paste de error , could it be a problem with the hard drive ???

[Murray S.]

Shouldn't be but you could download the hard-drive manufacturers diagnostics tool, put it on a floppy and boot the system using that.. It will check the hdd and flag any problems with it..

Murray