[haasdijk]

I can't seem to get rid of those nasty pop-ups, probably caused by a pest called winfixer (?). I've done everything you've suggested on your website and several others things suggested by others (including the use of CClean, Killbox, Ewido, Nailfix etc. etc.).
It has taken up several hours of work and i'm getting realy moody about this. I sincerely hope you can help me with this.

The Ewido scan report:
---------------------------------------------------------
ewido security suite - Scan rapport
---------------------------------------------------------

+ Gemaakt op: 22:17:41, 9-8-2005
+ Rapport samenvatting: 2C5AD7BD

+ Scan resultaten:

[2544] C:\WINDOWS\system32\dzwympqs.dll -> Spyware.SafeSurfing : Schoongemaakt met een backup
C:\WINDOWS\prieyjxfu.exe -> Adware.BetterInternet : Schoongemaakt met een backup
C:\WINDOWS\system32\dzwympqs.dll -> Spyware.SafeSurfing : Schoongemaakt met een backup


::Einde rapport

And the Hijack this log:

Logfile of HijackThis v1.99.1
Scan saved at 22:30:24, on 9-8-2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Creative\ShareDLL\CtNotify.exe
C:\Program Files\Creative\ShareDLL\MediaDet.Exe
D:\Lavasoft\Ad-aware 6\Ad-watch.exe
D:\NetLimiter\NetLimiter.exe
C:\WINDOWS\system32\RUNDLL32.EXE
D:\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\system32\ctfmon.exe
D:\Creative\SBAudigy\Taskbar\CTLTray.exe
D:\Creative\SBAudigy\Taskbar\CTLTask.exe
D:\Microsoft ActiveSync\WCESCOMM.EXE
D:\Adobe\Acrobat 6.0\Distillr\acrotray.exe
D:\InterVideo\Common\Bin\WinCinemaMgr.exe
D:\Sophos\Remote Update\imonitor.exe
D:\Freecom Personal Media Suite\FCPMS.exe
d:\Sophos\Remote Update\cachemgr.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
D:\Executive Software\Diskeeper\DkService.exe
d:\ewido\security suite\ewidoctrl.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
D:\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\WINDOWS\system32\wuauclt.exe
d:\Sophos SWEEP for NT\SWEEPSRV.SYS
d:\Sophos SWEEP for NT\SWNETSUP.EXE
C:\Documents and Settings\All Users\Bureaublad\HijackThis.exe
C:\DOCUME~1\PETERH~1\LOCALS~1\Temp\sodelus.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://D:\Copernic Agent\CopernicAgentExt.dll/INTEGRATION_BAND_SEARCHBAR_HTML
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.versatel.nl/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koppelingen
R3 - URLSearchHook: (no name) - {BE89472C-B803-4D1D-9A9A-0A63660E0FE3} - D:\COPERN~1\COPERN~1.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Ipswitch.WsftpBrowserHelper - {601ED020-FB6C-11D3-87D8-0050DA59922B} - d:\WS_FTP Pro\wsbho2k0.dll
O2 - BHO: LANBridge Class - {71D1708F-973D-4600-AF01-AD86688403AE} - C:\WINDOWS\system32\dzwympqs.dll (file missing)
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - D:\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Copernic Agent - {F2E259E8-0FC8-438C-A6E0-342DD80FA53E} - D:\COPERN~1\COPERN~1.DLL
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - D:\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe
O4 - HKLM\..\Run: [CTStartup] C:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE /run
O4 - HKLM\..\Run: [Jet Detection] d:\Creative\SBAudigy\PROGRAM\ADGJDet.exe
O4 - HKLM\..\Run: [Ad-watch] "D:\Lavasoft\Ad-aware 6\Ad-watch.exe"
O4 - HKLM\..\Run: [NetLimiter] d:\NetLimiter\NetLimiter.exe /s
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [DiskeeperSystray] "D:\Executive Software\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [SpySweeper] "D:\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\Run: [eTrust PestPatrol Active Protection] none
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [TaskTray] d:\Creative\SBAudigy\Taskbar\CTLTray.exe
O4 - HKCU\..\Run: [Taskbar] d:\Creative\SBAudigy\Taskbar\CTLTask.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "D:\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - Startup: Freecom Personal Media Suite.lnk = D:\Freecom Personal Media Suite\FCPMS.exe
O4 - Global Startup: Acrobat Assistant.lnk = D:\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: InterCheck Monitor.LNK = D:\Sophos SWEEP for NT\ICMON.EXE
O4 - Global Startup: InterVideo WinCinema Manager.lnk = D:\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Remote Update Monitor.lnk = D:\Sophos\Remote Update\imonitor.exe
O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://D:\MICROS~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Search Using Copernic Agent - res://D:\Copernic Agent\CopernicAgentExt.dll/INTEGRATION_MENU_SEARCHEXT
O9 - Extra button: (no name) - {193B17B0-7C9F-4D5B-AEAB-8D3605EFC084} - D:\COPERN~1\COPERN~1.EXE
O9 - Extra 'Tools' menuitem: Launch Copernic Agent - {193B17B0-7C9F-4D5B-AEAB-8D3605EFC084} - D:\COPERN~1\COPERN~1.EXE
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - d:\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - d:\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - d:\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: Copernic Agent - {688DC797-DC11-46A7-9F1B-445F4F58CE6E} - D:\COPERN~1\COPERN~1.EXE
O9 - Extra button: Onderzoek - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\MICROS~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: PCPitstop-Tracks-Checker - http://www.pcpitstop...y/PCPTracks.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://www.pcpitstop.com/mhLbl.cab
O23 - Service: Sophos Cache Manager (CacheMgr) - SOPHOS Plc - d:\Sophos\Remote Update\cachemgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: Diskeeper - Executive Software International, Inc. - D:\Executive Software\Diskeeper\DkService.exe
O23 - Service: ewido security suite control - ewido networks - d:\ewido\security suite\ewidoctrl.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - D:\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Sophos Anti-Virus Network (SweepNet) - Sophos Plc - d:\Sophos SWEEP for NT\SWNETSUP.EXE
O23 - Service: Sophos Anti-Virus (SWEEPSRV.SYS) - Sophos Plc - d:\Sophos SWEEP for NT\SWEEPSRV.SYS

Thanks in advance,
Peter Haasdijk

[Advertisements]

Hi haasdijk and welcome to the Geeks to Go Forums.

My name is Trevuren and I will be helping you with your log.

1. If you haven't logged in go to Geeks to Go and do so. Then proceed to item a.

If you already have logged in, go directly to item a.

a. Click on My Controls at the top right hand corner of the window.
b. In the left hand column, click "View Topics"
c. If you click on the title of your post, you will be taken there

2. Also, while at the My Controls page, check the box to the right of your post and then scroll down.
.Where it says "unsubscribe" click the pull-down menu and select "immediate email notification"

3. Please DELETE your current HJT program from its present location.

4. Download and run the following HijackThis autoinstall program from Here HJT needs to be in its own folder so that the program itself isn't deleted by accident. Having the backups could be VITAL to restoring your system if something went wrong in the FIX process!

A. Close ALL windows except HJT

B. SCAN with HJT and SAVE LOG. (a notepad window will open with the log in it when you click Save Log) (Ctrl-A to'select all', Ctrl-C to 'copy')

C. POST the log in this thread using 'Add Reply' (Ctrl-V to 'paste')


DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL WE CHECK THE LOG, AS MOST OF THE FILES ARE LEGIT AND VITAL TO THE FUNCTION OF YOUR COMPUTER


Regards,

Trevuren

[Trevuren]

Hi haasdijk and welcome to the Geeks to Go Forums.

My name is Trevuren and I will be helping you with your log.

1. If you haven't logged in go to Geeks to Go and do so. Then proceed to item a.

If you already have logged in, go directly to item a.

a. Click on My Controls at the top right hand corner of the window.
b. In the left hand column, click "View Topics"
c. If you click on the title of your post, you will be taken there

2. Also, while at the My Controls page, check the box to the right of your post and then scroll down.
.Where it says "unsubscribe" click the pull-down menu and select "immediate email notification"

3. Please DELETE your current HJT program from its present location.

4. Download and run the following HijackThis autoinstall program from Here HJT needs to be in its own folder so that the program itself isn't deleted by accident. Having the backups could be VITAL to restoring your system if something went wrong in the FIX process!

A. Close ALL windows except HJT

B. SCAN with HJT and SAVE LOG. (a notepad window will open with the log in it when you click Save Log) (Ctrl-A to'select all', Ctrl-C to 'copy')

C. POST the log in this thread using 'Add Reply' (Ctrl-V to 'paste')


DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL WE CHECK THE LOG, AS MOST OF THE FILES ARE LEGIT AND VITAL TO THE FUNCTION OF YOUR COMPUTER


Regards,

Trevuren

[haasdijk]

Trevuren,

Thank you for your reply.

Here's my HijackThis logfile:

Logfile of HijackThis v1.99.1
Scan saved at 17:27:17, on 10-8-2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Creative\ShareDLL\CtNotify.exe
C:\Program Files\Creative\ShareDLL\MediaDet.Exe
D:\Lavasoft\Ad-aware 6\Ad-watch.exe
D:\NetLimiter\NetLimiter.exe
C:\WINDOWS\system32\RUNDLL32.EXE
D:\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\system32\ctfmon.exe
D:\Creative\SBAudigy\Taskbar\CTLTray.exe
D:\Creative\SBAudigy\Taskbar\CTLTask.exe
D:\Microsoft ActiveSync\WCESCOMM.EXE
D:\Adobe\Acrobat 6.0\Distillr\acrotray.exe
D:\Sophos SWEEP for NT\ICMON.EXE
D:\InterVideo\Common\Bin\WinCinemaMgr.exe
D:\Sophos\Remote Update\imonitor.exe
D:\Freecom Personal Media Suite\FCPMS.exe
d:\Sophos\Remote Update\cachemgr.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
D:\Executive Software\Diskeeper\DkService.exe
d:\ewido\security suite\ewidoctrl.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
D:\Webroot\Spy Sweeper\WRSSSDK.exe
d:\Sophos SWEEP for NT\SWNETSUP.EXE
d:\Sophos SWEEP for NT\SWEEPSRV.SYS
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\WINDOWS\System32\alg.exe
d:\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://D:\Copernic Agent\CopernicAgentExt.dll/INTEGRATION_BAND_SEARCHBAR_HTML
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.versatel.nl/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koppelingen
R3 - URLSearchHook: (no name) - {BE89472C-B803-4D1D-9A9A-0A63660E0FE3} - D:\COPERN~1\COPERN~1.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Ipswitch.WsftpBrowserHelper - {601ED020-FB6C-11D3-87D8-0050DA59922B} - d:\WS_FTP Pro\wsbho2k0.dll
O2 - BHO: LANBridge Class - {71D1708F-973D-4600-AF01-AD86688403AE} - C:\WINDOWS\system32\dzwympqs.dll (file missing)
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - D:\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Copernic Agent - {F2E259E8-0FC8-438C-A6E0-342DD80FA53E} - D:\COPERN~1\COPERN~1.DLL
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - D:\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe
O4 - HKLM\..\Run: [CTStartup] C:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE /run
O4 - HKLM\..\Run: [Jet Detection] d:\Creative\SBAudigy\PROGRAM\ADGJDet.exe
O4 - HKLM\..\Run: [Ad-watch] "D:\Lavasoft\Ad-aware 6\Ad-watch.exe"
O4 - HKLM\..\Run: [NetLimiter] d:\NetLimiter\NetLimiter.exe /s
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [DiskeeperSystray] "D:\Executive Software\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [SpySweeper] "D:\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\Run: [eTrust PestPatrol Active Protection] none
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [TaskTray] d:\Creative\SBAudigy\Taskbar\CTLTray.exe
O4 - HKCU\..\Run: [Taskbar] d:\Creative\SBAudigy\Taskbar\CTLTask.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "D:\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - Startup: Freecom Personal Media Suite.lnk = D:\Freecom Personal Media Suite\FCPMS.exe
O4 - Global Startup: Acrobat Assistant.lnk = D:\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: InterCheck Monitor.LNK = D:\Sophos SWEEP for NT\ICMON.EXE
O4 - Global Startup: InterVideo WinCinema Manager.lnk = D:\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Remote Update Monitor.lnk = D:\Sophos\Remote Update\imonitor.exe
O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://D:\MICROS~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Search Using Copernic Agent - res://D:\Copernic Agent\CopernicAgentExt.dll/INTEGRATION_MENU_SEARCHEXT
O9 - Extra button: (no name) - {193B17B0-7C9F-4D5B-AEAB-8D3605EFC084} - D:\COPERN~1\COPERN~1.EXE
O9 - Extra 'Tools' menuitem: Launch Copernic Agent - {193B17B0-7C9F-4D5B-AEAB-8D3605EFC084} - D:\COPERN~1\COPERN~1.EXE
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - d:\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - d:\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - d:\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: Copernic Agent - {688DC797-DC11-46A7-9F1B-445F4F58CE6E} - D:\COPERN~1\COPERN~1.EXE
O9 - Extra button: Onderzoek - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\MICROS~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: PCPitstop-Tracks-Checker - http://www.pcpitstop...y/PCPTracks.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://www.pcpitstop.com/mhLbl.cab
O23 - Service: Sophos Cache Manager (CacheMgr) - SOPHOS Plc - d:\Sophos\Remote Update\cachemgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: Diskeeper - Executive Software International, Inc. - D:\Executive Software\Diskeeper\DkService.exe
O23 - Service: ewido security suite control - ewido networks - d:\ewido\security suite\ewidoctrl.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - D:\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Sophos Anti-Virus Network (SweepNet) - Sophos Plc - d:\Sophos SWEEP for NT\SWNETSUP.EXE
O23 - Service: Sophos Anti-Virus (SWEEPSRV.SYS) - Sophos Plc - d:\Sophos SWEEP for NT\SWEEPSRV.SYS

[Trevuren]

1. Please disable AdWatch, as it may hinder the removal of some entries. You can re-enable it after you're clean.

To disable AdWatch:

• Open AdAware SE.
• Go to AdWatch User Interface.
• Go to Tools and Preferences.
• At the bottom of the screen you will see 2 options Active and Automatic.
• Active: This will turn Ad-Watch On\Off without closing it
• Automatic: Suspicious activity will be blocked automatically
• Uncheck both options. You can enable these after resolving your problem.

2. Also, I need you to disable Spy Sweeper.

To disable SpySweeper:

Open it click >Options over to the left then >program options >Uncheck "load at windows startup".
Over to the left click "shields" and uncheck all there.
Uncheck "home page shield".
Uncheck 'automaticly restore default without notification

3. Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order in which they are mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

• First we need to make all files and folders VISIBLE:
  • Go to start>control panel>folder options>view (tab)
  • Choose to "show hidden files and folders,"
  • Uncheck the "hide protected operating system files" and the "hide extensions for know file types" boxes.
  • Close the window with ok
• Please RUN HijackThis.
  . Click the SCAN button to produce a log.
  
  
• Place a check mark beside each one of the following items:
  
  O2 - BHO: LANBridge Class - {71D1708F-973D-4600-AF01-AD86688403AE} - C:\WINDOWS\system32\dzwympqs.dll (file missing)
  
  
• Now with all the items selected, and all windows closed except for HJT, delete them by clicking the FIX checked button. Close the HijackThis window.
  
  
• Reboot Your System in Safe Mode
  
  How to use the F8 method to Start Your Computer in Safe Mode
  • Restart the computer.
  • As soon as BIOS is loaded begin tapping the F8 key until the Advanced Options menu appears.
  • Use the arrow keys to select the Safe mode menu item
  • Press Enter.
• Using Windows Explorer, locate the following files/folders, and DELETE them (if they are present):
  
  C:\WINDOWS\system32\dzwympqs.dll
  
  
• Exit Explorer, and REBOOT BACK INTO NORMAL MODE
  
  
• Finally, RUN Hijackthis again and produce a new HJT log. Post it in the forum so we can check how everything looks now.

Note: If this does not produce the desired effect, he will have to proceed with an in-depth analysis of your system

Regards,

Trevuren

[haasdijk]

Trevuren,

I did everything you've told me to. However i couldn't find the file dzwympqs.dll.

My new HijackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 12:07:40, on 11-8-2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
d:\Sophos\Remote Update\cachemgr.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
D:\Executive Software\Diskeeper\DkService.exe
d:\ewido\security suite\ewidoctrl.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
D:\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Creative\ShareDLL\CtNotify.exe
D:\NetLimiter\NetLimiter.exe
C:\Program Files\Creative\ShareDLL\MediaDet.Exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\ctfmon.exe
D:\Creative\SBAudigy\Taskbar\CTLTray.exe
D:\Creative\SBAudigy\Taskbar\CTLTask.exe
D:\Microsoft ActiveSync\WCESCOMM.EXE
d:\Sophos SWEEP for NT\SWNETSUP.EXE
D:\Adobe\Acrobat 6.0\Distillr\acrotray.exe
D:\Sophos SWEEP for NT\ICMON.EXE
D:\InterVideo\Common\Bin\WinCinemaMgr.exe
D:\Sophos\Remote Update\imonitor.exe
d:\Sophos SWEEP for NT\SWEEPSRV.SYS
D:\Freecom Personal Media Suite\FCPMS.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
D:\Hijackthis\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://D:\Copernic Agent\CopernicAgentExt.dll/INTEGRATION_BAND_SEARCHBAR_HTML
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.versatel.nl/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koppelingen
R3 - URLSearchHook: (no name) - {BE89472C-B803-4D1D-9A9A-0A63660E0FE3} - D:\COPERN~1\COPERN~1.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Ipswitch.WsftpBrowserHelper - {601ED020-FB6C-11D3-87D8-0050DA59922B} - d:\WS_FTP Pro\wsbho2k0.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - D:\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Copernic Agent - {F2E259E8-0FC8-438C-A6E0-342DD80FA53E} - D:\COPERN~1\COPERN~1.DLL
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - D:\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe
O4 - HKLM\..\Run: [CTStartup] C:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE /run
O4 - HKLM\..\Run: [Jet Detection] d:\Creative\SBAudigy\PROGRAM\ADGJDet.exe
O4 - HKLM\..\Run: [NetLimiter] d:\NetLimiter\NetLimiter.exe /s
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [DiskeeperSystray] "D:\Executive Software\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [eTrust PestPatrol Active Protection] none
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [TaskTray] d:\Creative\SBAudigy\Taskbar\CTLTray.exe
O4 - HKCU\..\Run: [Taskbar] d:\Creative\SBAudigy\Taskbar\CTLTask.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "D:\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - Startup: Freecom Personal Media Suite.lnk = D:\Freecom Personal Media Suite\FCPMS.exe
O4 - Global Startup: Acrobat Assistant.lnk = D:\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: InterCheck Monitor.LNK = D:\Sophos SWEEP for NT\ICMON.EXE
O4 - Global Startup: InterVideo WinCinema Manager.lnk = D:\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Remote Update Monitor.lnk = D:\Sophos\Remote Update\imonitor.exe
O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://D:\MICROS~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Search Using Copernic Agent - res://D:\Copernic Agent\CopernicAgentExt.dll/INTEGRATION_MENU_SEARCHEXT
O9 - Extra button: (no name) - {193B17B0-7C9F-4D5B-AEAB-8D3605EFC084} - D:\COPERN~1\COPERN~1.EXE
O9 - Extra 'Tools' menuitem: Launch Copernic Agent - {193B17B0-7C9F-4D5B-AEAB-8D3605EFC084} - D:\COPERN~1\COPERN~1.EXE
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - d:\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - d:\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - d:\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: Copernic Agent - {688DC797-DC11-46A7-9F1B-445F4F58CE6E} - D:\COPERN~1\COPERN~1.EXE
O9 - Extra button: Onderzoek - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\MICROS~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: PCPitstop-Tracks-Checker - http://www.pcpitstop...y/PCPTracks.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://www.pcpitstop.com/mhLbl.cab
O23 - Service: Sophos Cache Manager (CacheMgr) - SOPHOS Plc - d:\Sophos\Remote Update\cachemgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: Diskeeper - Executive Software International, Inc. - D:\Executive Software\Diskeeper\DkService.exe
O23 - Service: ewido security suite control - ewido networks - d:\ewido\security suite\ewidoctrl.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - D:\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Sophos Anti-Virus Network (SweepNet) - Sophos Plc - d:\Sophos SWEEP for NT\SWNETSUP.EXE
O23 - Service: Sophos Anti-Virus (SWEEPSRV.SYS) - Sophos Plc - d:\Sophos SWEEP for NT\SWEEPSRV.SYS

With regards,
Peter

[Trevuren]

So how is the system running malware-wise, any redirects of your home/search pages? Any unwanted popups?


Trevuren

[haasdijk]

Hi Trevuren,

I haven't seen any pop-ups for a while so i think you really did it. It seems to be gone. I really don't understand that the removal of a reference to a file that wasn't even there did the trick. Since i am curious, i would really appreciate it if you could explain that to me.
Thanx for your help.

Merci beaucoup,

Peter

[Trevuren]

Just because HJT says that the file is missing, it isn't always right on the money. In addition, saying that it was there, often the files get deleted through HJT when we remove the registry pointer.

Bienvenue

Congratulations, your log shows that your SYSTEM IS CLEAN

There are a few things you must do once you are completely clean:

1. Re-hide your System Files and Folders to prevent any future accidents.

2. Cleanup the leftovers. Download CleanUP! - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.

3. Reset and Re-enable your System Restore to remove bad files from the backup that Windows makes as no program is able to clean those files:

TO DISABLE SYSTEM RESTORE

• Right-click "My Computer", and then left click "Properties".
• Left click on "System Restore Tab"
• Check box beside "Turn Off System Restore"
• Left click on "Apply"

TO ENABLE SYSTEM RESTORE

• Remove check mark from "Turn Off System Restore"
• Click on "Apply"

Here are some tips to reduce the potential for spyware infection in the future:

Make sure you keep your Windows OS current by visiting Windows update
regularly to download and install any critical updates and service packs. With out these you are leaving the backdoor open.

I strongly recommend installing the following applications:

• Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
• Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
• How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
• How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.

To protect yourself further:

• Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
• MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
• Google Toolbar <= Get the free google toolbar to help stop pop up windows.

And also see TonyKlein's good advice
So how did I get infected in the first place? (My Favorite)

Regards,

Trevuren

[Trevuren]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.