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HP pavilion 442.uk windows xp crash


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#1
sheil

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HP pavilion 442.uk AMD Athlon XP 1800 256Mb RAM 40Gb WesternDigital HDD XP Home.

I have been given this pc to look at because it will not boot up into windows - reaches the BSOD page fault in non paged area and restarts. Using the XP installation disk results in the same screen after selecting R for recovery console or pressing enter to install windows.

Using an emergency boot disk and fdisk the partition info shows the C partition 1 to be the HP recovery section and C partition 2 to be NTFS, the active partition where XP is installed.

Using the DOS dir command to view the files on the C drive only results in the directory listing of the HP recovery section. The other files/directories are not visible.

Does anyone know how I can view the rest of the files and gain access to the windows directory?

BTW the HP recovery section appears to be corrupt - there is no response when trying the F12 key during boot up.
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#2
darth_ash

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This BSoD, is commanly caused due to damaged RAM.
Lets scan ur RAM for any damage first.
Download, burn and run memtest86 (Bootable ISO version)

Edited by darth_ash, 10 August 2005 - 05:24 AM.

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#3
sheil

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Thanks, will try this and get back to you
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#4
sheil

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I've run the memory test - its well through the fifth cycle without any errors.
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#5
darth_ash

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Can u boot into safemode?
This BSoD can also be caused by some Rootkits; Download RootkitRevealer and run a scan in safemode.
If RootkitRevealer does find something, u will have to make a visit to our Malware Removal Forums.

This BSoD can also be caused by damaged Video-Card.
Can u try another Video-Card on ur system.

Have u recently installed any new hardware?

This BSoD can also be caused due to a faulty driver. Open Device Manger in safemode. Look "!" or "?" icons in front of any listed device.

P.S: Please, keep in mind there is a wide range of possiblities for this error. We will have to analyze each one.
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#6
sheil

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Thanks darth_ash. Unfortunately I can't get to safe mode. Nor can I get to the drive when slaving it on another machine - it causes the host machine to go into the constant reboot cycle. I have tried slaving it on two different ones - the celeron host machine gives the same BSod, the Athlon causes the reboot without displaying the BSod.

I can try another video card. There have been no recent hardware changes. I don't know what happened prior to the fault developing. The pc belongs to a friend and he reckons his younger brother was using it. Unfortunately he won't admit to it so we have know way of telling exactly what happened.
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#7
sheil

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changing video card hasn't made any difference
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#8
sheil

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Any ideas, please...
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