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i got a keylogger trojan and norton cannot remove


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#1
aznmobsta

aznmobsta

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some how a keylogger.trojan cannot be removed by norton it was spotted in the iexplorer.dll and the mdmm.dll files

i ran hijackthis see if i need to get rid of anything


thank you for your help


Logfile of HijackThis v1.99.1
Scan saved at 3:40:31 PM, on 8/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\System32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Supersalon\Apache\Apache.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\SuperSalon\Mysql\bin\mysqld-nt.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
c:\windows\system32\dllcache\win32\winlogon.exe
c:\windows\system32\dllcache\win32\winlogon.exe
c:\windows\system32\dllcache\win32\csrss.exe
C:\Supersalon\Apache\Apache.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Gvzjgkt\Cebtke.exe
C:\PROGRA~1\MUSICM~1\MUSICM~2\MMDiag.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mim.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Daddy\Desktop\Tim\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.accoona.c...mpaign=wdz0605a
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.accoona.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapp...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapp...//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.accoona.c...mpaign=wdz0605a
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.accoona.com/search?q=%s
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\about.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:6711
R3 - Default URLSearchHook is missing
F0 - system.ini: Shell=Explorer.exe C:\WINDOWS\SYSTEM32\winmgd.win
F1 - win.ini: run=C:\WINDOWS\SYSTEM32\mouse_configurator.win
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\ycomp5_5_7_0.dll
O2 - BHO: CATLEvents Object - {446CF8A5-617E-4D91-95AE-AE78CE0D06AF} - C:\DOCUME~1\Daddy\LOCALS~1\Temp\daagv.dat (file missing)
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~2\tools\iesdsg.dll (file missing)
O2 - BHO: BHOmodObj Class - {7F6828CA-9E42-462C-BC60-418C8144012C} - c:\windows\system\bhomod00.dll
O2 - BHO: Accoona Search Assistant - {944864A5-3916-46E2-96A9-A2E84F3F1208} - C:\Program Files\Accoona\ASearchAssist.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\ycomp5_5_7_0.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [4pXxIjZm] C:\documents and settings\chris\local settings\temp\4pXxIjZm.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [YYaTQSGq] C:\documents and settings\daddy\local settings\temp\YYaTQSGq.exe
O4 - HKLM\..\Run: [inetras] C:\WINDOWS\Cursors\inetras.exe
O4 - HKLM\..\Run: [*inetras] C:\WINDOWS\Cursors\inetras.exe
O4 - HKLM\..\Run: [*asexp] C:\WINDOWS\Config\asexp.exe
O4 - HKLM\..\Run: [*dnstask] C:\WINDOWS\Fonts\dnstask.exe
O4 - HKLM\..\Run: [*msvcodbc] C:\WINDOWS\Config\msvcodbc.exe
O4 - HKLM\..\Run: [*dnsmsvc] C:\WINDOWS\Fonts\dnsmsvc.exe
O4 - HKLM\..\Run: [*odbcnut] C:\WINDOWS\Fonts\odbcnut.exe
O4 - HKLM\..\Run: [*rasfont] C:\WINDOWS\assembly\rasfont.exe
O4 - HKLM\..\Run: [*undos] C:\WINDOWS\Microsoft.NET\undos.exe
O4 - HKLM\..\Run: [*cabrun] C:\WINDOWS\security\Database\cabrun.exe
O4 - HKLM\..\Run: [*srvpc] C:\WINDOWS\Config\srvpc.exe
O4 - HKLM\..\Run: [*kbhard] C:\WINDOWS\addins\kbhard.exe
O4 - HKLM\..\Run: [*svctcp] C:\WINDOWS\Help\SBSI\svctcp.exe
O4 - HKLM\..\Run: [*bakcr] C:\WINDOWS\assembly\GAC\mscorcfg\bakcr.exe
O4 - HKLM\..\Run: [JOQsyZj] C:\documents and settings\daddy\local settings\temp\JOQsyZj.exe
O4 - HKLM\..\Run: [q] C:\documents and settings\daddy\local settings\temp\q.exe
O4 - HKLM\..\Run: [*psdll] C:\WINDOWS\msagent\CHARS\psdll.exe
O4 - HKLM\..\Run: [*antidoc] C:\WINDOWS\AppPatch\antidoc.exe
O4 - HKLM\..\Run: [*urldll] C:\WINDOWS\system32\ICSXML\urldll.exe
O4 - HKLM\..\Run: [*infoxml] C:\WINDOWS\Help\SBSI\infoxml.exe
O4 - HKLM\..\Run: [Win32] C:\Win32\dll\Win32k.exe -starthide C:\Win32\dll\Win32.exe -local
O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\Program Files\AIM\\DeadAIM.ocm",ExportedCheckODLs
O4 - HKLM\..\Run: [antivirus] ANTIVIRUS32.EXE
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~2\mimboot.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [Nibhb] C:\Program Files\Wktjj\Snnp.exe
O4 - HKLM\..\Run: [Thlpscw] C:\Program Files\Gvzjgkt\Cebtke.exe
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKCU\..\Run: [STYLEXP] C:\Program Files\TGTSoft\StyleXP\StyleXP.exe -Hide
O4 - HKCU\..\Run: [Qhkm] C:\WINDOWS\system32\t?skmgr.exe
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O7 - HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O8 - Extra context menu item: &Search - http://bar.mywebsear...html?p=ZCfox000
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {48884C41-EFAC-433D-958A-9FADAC41408E} (EGamesPlugin Class) - https://www.e-games....GamesPlugin.cab
O20 - Winlogon Notify: explorer - C:\WINDOWS\SYSTEM32\explorer.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: spoolsvc - C:\WINDOWS\SYSTEM32\spoolsvc.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apache - Unknown owner - C:\Supersalon\Apache\Apache.exe" --ntservice (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: MSSQL$SONY_MEDIAMGR - Unknown owner - C:\Program Files\Sony\Shared Plug-Ins\Media Manager\MSSQL$SONY_MEDIAMGR\Binn\sqlservr.exe (file missing)
O23 - Service: MySql - Unknown owner - C:/SuperSalon/Mysql/bin/mysqld-nt.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NTLOAD - Unknown owner - c:\windows\system32\dllcache\win32\winlogon.exe
O23 - Service: NTSVCMGR - Unknown owner - c:\windows\system32\dllcache\win32\winlogon.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SQLAgent$SONY_MEDIAMGR - Unknown owner - C:\Program Files\Sony\Shared Plug-Ins\Media Manager\MSSQL$SONY_MEDIAMGR\Binn\sqlagent.EXE (file missing)
O23 - Service: StyleXPService - Unknown owner - C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

Edited by aznmobsta, 10 August 2005 - 02:41 PM.

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#2
dsenette

dsenette

    Je suis Napoléon!

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Please go to the malware forum in my signature and follow the instructions at the top....Especially the CLICK HERE .

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.
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