Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works

Directories Locked Down

  • Please log in to reply



    New Member

  • Member
  • Pip
  • 1 posts
I receive the following error message when attempting to install Service Patch SR1A for Microsoft Office 2000:

Error 1303. The installer has insufficeint privileges to access this directory: C:\Program Files\Common files\Microsoft Shared\1034. The install cannot continue...

I've found that the System & Read-only attributes are set for this directory.

I have applied this service pack to dozens of workstations in the past but encountered this problem on an XP workstation. The only difference that I have found on this w/s is that the user is running AOL and has also installed "AOL Spyware Protection".

1. Has anyone encountered this situation?

2. Can anyone confirm/deny that AOL Spyware Protection sets attributes (perhaps in an effort to prevent spyware files from being written to disk) ?

Any AOL users out there care to ask AOL tech support about this??

Any info would be appreciated...

  • 0


Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
Try here

  • 0

Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP