[cherilee32]

could someone please help me.i can't seem to find a driver and there's a problem with ethernet controller, multimedia audio controller and my pci device. When i check the drivers sometimes i get a code 28, sometimes no driver installed an i installed under multimedia PCI/PnP audio it says intel82801 BA (M)ICH2-AC'97 audio controller [B-O]. my computer is 733mhz. if someone could help me i'd really appreciate it

[Advertisements]

In my signature is a program called Everest. Please download, install, and run it. Navigate through the program and find the information pertaining to the hardware/drivers you're having problems with. Then post the info here.

[makai]

In my signature is a program called Everest. Please download, install, and run it. Navigate through the program and find the information pertaining to the hardware/drivers you're having problems with. Then post the info here.

[cherilee32]

Ok here's what I've found...desktop...motherboard-compaq deskpro w/intel solano i815 chipset...processor-intel pentium 3 E 733....video card...intel ® 82815 graphics controller...PCI/PnP audio-intel82801 BA (M) ICH2-AC'97 audio controller...that's all the info i have all i need is an audio driver so i can have sound

[makai]

What model Deskpro do you have? Alternately, you can go to the compaq/hp site HERE and locate your audio driver. If you enter your model number into the Search box, you should be able to find all the drivers your computer uses.

[cherilee32]

Ok i did that an while it was installing everything on my computer a box popped up and said no driver detected. it was a driver i downloaded so i don't understand that. any more idea's? i appreciate your help

[makai]

Does you sound adapter show up in Device manager? Any yellow or red marks showing up in Device manager?

Can you run Everest, highlight Computer, go to Report/Quick report and select HTML. Save the report to your desktop, and when you reply here, attach the report to your reply.

[cherilee32]

--------[ EVEREST Home Edition © 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

Version EVEREST v2.01.347
Homepage http://www.lavalys.com/
Report Type Report Wizard
Computer ***********
Generator test
Operating System Microsoft Windows 2000 Professional 5.0.2195 (Win2000 Retail)
Date 2005-08-15
Time 06:51


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Computer Type ACPI Uniprocessor PC
Operating System Microsoft Windows 2000 Professional
OS Service Pack Service Pack 3
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name *********
User Name *********

Motherboard:
CPU Type Intel Pentium IIIE, 733 MHz (5.5 x 133)
Motherboard Name Compaq Deskpro
Motherboard Chipset Intel Solano i815E
System Memory 128 MB (PC133 SDRAM)
BIOS Type Compaq (06/18/00)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter Intel® 82815 Graphics Controller (4 MB)
3D Accelerator Intel i752
Monitor Sony CPD-G410R [19" CRT] (8017089)

Multimedia:
Audio Adapter Intel 82801BA(M) ICH2 - AC'97 Audio Controller [B-0]

Storage:
IDE Controller Standard Dual Channel PCI IDE Controller
Floppy Drive Floppy disk drive
Disk Drive WDC WD100BB (9 GB, IDE)
Optical Drive COMPAQ CD-ROM LTN485 (48x CD-ROM)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 9531 MB (7549 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network:
Network Adapter WAN (PPP/SLIP) Interface (172.194.3.202)
Modem 56USBSL V.92 USB Modem

Peripherals:
Printer Fax
USB1 Controller Intel 82801BA(M) ICH2 - USB Controller 2 [B-0]
USB Device 56USBSL V.92 USB Modem


--------[ DMI ]---------------------------------------------------------------------------------------------------------

[ BIOS ]

BIOS Properties:
Vendor Compaq
Version 686P2 v1.13
Release Date 06/18/2000
Size 512 KB
Boot Devices Floppy Disk, Hard Disk, CD-ROM, ATAPI ZIP, LS-120
Capabilities Flash BIOS, Shadow BIOS, Selectable Boot, EDD, BBS
Supported Standards DMI, APM, ACPI, ESCD, PnP
Expansion Capabilities PCI, AGP, USB

[ System ]

System Properties:
Manufacturer Compaq
Product Deskpro
Serial Number **************
Universal Unique ID **************
Wake-Up Type Power Switch

[ Motherboard ]

Motherboard Properties:
Manufacturer Compaq
Product 0684h
Serial Number ******************

[ Chassis ]

Chassis Properties:
Manufacturer Compaq
Serial Number *****************
Asset Tag ***************
Chassis Type Desktop Case
Chassis Lock Present
Boot-Up State Safe
Power Supply State Safe
Thermal State Safe

[ Processors / Pentium® III processor 733 MHz ]

Processor Properties:
Manufacturer Intel
Version Pentium® III processor 733 MHz
External Clock 133 MHz
Maximum Clock 1000 MHz
Current Clock 733 MHz
Type Central Processor
Voltage 2.0 V
Status Enabled
Upgrade Slot 1
Socket Designation XU1

[ Caches / Internal L1 Cache ]

Cache Properties:
Type Internal
Status Enabled
Operational Mode Write-Through
Associativity 4-way Set-Associative
Maximum Size 32 KB
Installed Size 32 KB
Supported SRAM Type Burst
Current SRAM Type Burst
Socket Designation Internal L1 Cache

[ Caches / Cache L2 ]

Cache Properties:
Type Internal
Status Enabled
Operational Mode Write-Through
Associativity 4-way Set-Associative
Maximum Size 4096 KB
Installed Size 256 KB
Supported SRAM Type Burst
Current SRAM Type Burst
Error Correction Single-bit ECC
Socket Designation Cache L2

[ Memory Devices / XMM1 ]

Memory Device Properties:
Form Factor DIMM
Type SDRAM
Type Detail Synchronous
Size 128 MB
Speed 133 MHz
Total Width 64-bit
Data Width 64-bit
Device Locator XMM1
Manufacturer JEDEC ID:2C FF FF FF FF FF FF FF
Serial Number E4480446
Part Number 8LSDT1664AG-133B1

[ Memory Devices / XMM2 ]

Memory Device Properties:
Form Factor DIMM
Type SDRAM
Type Detail Synchronous
Device Locator XMM2
Manufacturer JEDEC ID:

[ Memory Devices / XMM3 ]

Memory Device Properties:
Form Factor DIMM
Type SDRAM
Type Detail Synchronous
Device Locator XMM3
Manufacturer JEDEC ID:

[ Memory Devices / XU15 ]

Memory Device Properties:
Form Factor Chip
Type FLASH
Type Detail Non-volatile
Size 512 KB
Total Width 4-bit
Data Width 4-bit
Device Locator XU15

[ System Slots / AGP Slot J40 ]

System Slot Properties:
Slot Designation AGP Slot J40
Type AGP 4x
Usage Empty
Data Bus Width 32-bit
Length Short

[ System Slots / PCI Slot 1: J20 ]

System Slot Properties:
Slot Designation PCI Slot 1: J20
Type PCI
Usage Empty
Data Bus Width 32-bit
Length Short

[ System Slots / PCI Slot 2: J21 ]

System Slot Properties:
Slot Designation PCI Slot 2: J21
Type PCI
Usage Empty
Data Bus Width 32-bit
Length Short

[ System Slots / PCI Slot 3: J22 ]

System Slot Properties:
Slot Designation PCI Slot 3: J22
Type PCI
Usage Empty
Data Bus Width 32-bit
Length Short

[ System Slots / PCI Slot 4: J23 ]

System Slot Properties:
Slot Designation PCI Slot 4: J23
Type PCI
Usage Empty
Data Bus Width 32-bit
Length Short

[ System Slots / PCI Slot 5: J24 ]

System Slot Properties:
Slot Designation PCI Slot 5: J24
Type PCI
Usage Empty
Data Bus Width 32-bit
Length Short

[ Port Connectors / COM A ]

Port Connector Properties:
Port Type Serial Port 16550A Compatible
Internal Reference Designator COM A
Internal Connector Type 9 Pin Dual Inline (pin 10 cut)
External Reference Designator COM A
External Connector Type DB-9 pin male

[ Port Connectors / COM B ]

Port Connector Properties:
Port Type Serial Port 16550A Compatible
Internal Reference Designator COM B
Internal Connector Type 9 Pin Dual Inline (pin 10 cut)
External Reference Designator COM B
External Connector Type DB-9 pin male

[ Port Connectors / PAR ]

Port Connector Properties:
Port Type Parallel Port ECP/EPP
Internal Reference Designator PAR
Internal Connector Type 25 Pin Dual Inline (pin 26 cut)
External Reference Designator PAR
External Connector Type DB-25 pin female

[ Port Connectors / USB 1 ]

Port Connector Properties:
Port Type USB
Internal Reference Designator USB 1
Internal Connector Type USB
External Reference Designator USB 1
External Connector Type USB

[ Port Connectors / USB 2 ]

Port Connector Properties:
Port Type USB
Internal Reference Designator USB 2
Internal Connector Type USB
External Reference Designator USB 2
External Connector Type USB

[ Port Connectors / KBD ]

Port Connector Properties:
Port Type Keyboard Port
Internal Reference Designator KBD
Internal Connector Type PS/2
External Reference Designator KBD
External Connector Type PS/2

[ Port Connectors / MOUSE ]

Port Connector Properties:
Port Type Mouse Port
Internal Reference Designator MOUSE
Internal Connector Type PS/2
External Reference Designator MOUSE
External Connector Type PS/2

[ Port Connectors / CD-AUDIO IN 1 ]

Port Connector Properties:
Port Type Audio Port
Internal Reference Designator CD-AUDIO IN 1
Internal Connector Type On-Board Sound Input from CD-ROM
External Connector Type None

[ Port Connectors / CD-AUDIO IN 2 ]

Port Connector Properties:
Port Type Audio Port
Internal Reference Designator CD-AUDIO IN 2
Internal Connector Type On-Board Sound Input from CD-ROM
External Connector Type None

[ Port Connectors / TV & DVD Audio In ]

Port Connector Properties:
Port Type Audio Port
Internal Reference Designator TV & DVD Audio In
Internal Connector Type On-Board Sound Input from CD-ROM
External Connector Type None

[ Port Connectors / P20:Primary IDE ]

Port Connector Properties:
Port Type None
Internal Reference Designator P20:Primary IDE
Internal Connector Type On-Board IDE
External Connector Type None

[ Port Connectors / P21:Secondary IDE ]

Port Connector Properties:
Port Type None
Internal Reference Designator P21:Secondary IDE
Internal Connector Type On-Board IDE
External Connector Type None

[ Port Connectors / P10:Floppy ]

Port Connector Properties:
Port Type None
Internal Reference Designator P10:Floppy
Internal Connector Type On-Board Floppy
External Connector Type None

[ Port Connectors / Line I/O: MIC ]

Port Connector Properties:
Port Type MIDI Port
Internal Reference Designator J13
External Reference Designator Line I/O: MIC
External Connector Type Mini-DIN

[ Port Connectors / Line I/O: Line In ]

Port Connector Properties:
Port Type MIDI Port
Internal Reference Designator J15
External Reference Designator Line I/O: Line In
External Connector Type Mini-DIN

[ Port Connectors / HeadPhone & Line Out ]

Port Connector Properties:
Port Type MIDI Port
Internal Reference Designator J13
External Reference Designator HeadPhone & Line Out
External Connector Type Mini-DIN

[ Port Connectors / P9: NIC ]

Port Connector Properties:
Internal Reference Designator P9: NIC
External Connector Type None

[ Port Connectors / Chassis Fan ]

Port Connector Properties:
Internal Reference Designator Chassis Fan
External Connector Type None

[ Port Connectors / P6: Speaker ]

Port Connector Properties:
Internal Reference Designator P6: Speaker
External Connector Type None


--------[ Overclock ]---------------------------------------------------------------------------------------------------

CPU Properties:
CPU Type Intel Pentium IIIE
CPU Alias Coppermine, CuMine, A80526
CPU Stepping cB0
CPUID Revision 00000683h

CPU Speed:
CPU Clock 730.91 MHz (original: 733 MHz)
CPU Multiplier 5.5x
CPU FSB 132.89 MHz (original: 133 MHz)
Memory Bus 132.89 MHz

CPU Cache:
L1 Code Cache 16 KB
L1 Data Cache 16 KB
L2 Cache 256 KB (On-Die, ATC, Full-Speed)

Motherboard Properties:
Motherboard ID <DMI>
Motherboard Name Compaq Deskpro

Chipset Properties:
Motherboard Chipset Intel Solano i815E
Memory Timings 3-3-3-7 (CL-RCD-RP-RAS)

SPD Memory Modules:
DIMM1: Micron Tech. 8LSDT1664AG-133B1 128 MB PC133 SDRAM (3.0-3-3-6 @ 133 MHz) (2.0-2-2-5 @ 100 MHz)

BIOS Properties:
System BIOS Date 06/18/00
Video BIOS Date 03/23/20
DMI BIOS Version 686P2 v1.13

Graphics Processor Properties:
Video Adapter Intel 82815 Chipset - Integrated i752 Graphics [A-2]
GPU Code Name i752 (Integrated 8086 / 1132, Rev 02)


--------[ Power Management ]--------------------------------------------------------------------------------------------

Power Management Properties:
Current Power Source AC Line
Battery Status No Battery
Full Battery Lifetime Unknown
Remaining Battery Lifetime Unknown


--------[ Sensor ]------------------------------------------------------------------------------------------------------

Sensor Properties:
Sensor Type Texas Instruments THMC50 (SMBus 2Eh)

Temperatures:
CPU 47 °C (117 °F)


--------[ PCI Devices ]-------------------------------------------------------------------------------------------------

[ Intel 82801BA I/O Controller Hub 2 (ICH2) [B-0] ]

Device Properties:
Device Description Intel 82801BA I/O Controller Hub 2 (ICH2) [B-0]
Bus Type PCI
Bus / Device / Function 0 / 30 / 0
Device ID 8086-244E
Subsystem ID 0000-0000
Device Class 0604 (PCI/PCI Bridge)
Revision 01
Fast Back-to-Back Transactions Supported, Disabled

Device Features:
66 MHz Operation Not Supported
Bus Mastering Enabled

[ Intel 82801BA ICH2 - ATA-100 IDE Controller [B-0] ]

Device Properties:
Device Description Intel 82801BA ICH2 - ATA-100 IDE Controller [B-0]
Bus Type PCI
Bus / Device / Function 0 / 31 / 1
Device ID 8086-244B
Subsystem ID 8086-2411
Device Class 0101 (IDE Controller)
Revision 01
Fast Back-to-Back Transactions Supported, Disabled

Device Features:
66 MHz Operation Not Supported
Bus Mastering Enabled

[ Intel 82801BA ICH2 - LPC Bridge [B-0] ]

Device Properties:
Device Description Intel 82801BA ICH2 - LPC Bridge [B-0]
Bus Type PCI
Bus / Device / Function 0 / 31 / 0
Device ID 8086-2440
Subsystem ID 0000-0000
Device Class 0601 (PCI/ISA Bridge)
Revision 01
Fast Back-to-Back Transactions Supported, Disabled

Device Features:
66 MHz Operation Not Supported
Bus Mastering Enabled

[ Intel 82801BA(M) ICH2 - AC'97 Audio Controller [B-0] ]

Device Properties:
Device Description Intel 82801BA(M) ICH2 - AC'97 Audio Controller [B-0]
Bus Type PCI
Bus / Device / Function 0 / 31 / 5
Device ID 8086-2445
Subsystem ID 0E11-000B
Device Class 0401 (Audio Device)
Revision 01
Fast Back-to-Back Transactions Supported, Disabled

Device Features:
66 MHz Operation Not Supported
Bus Mastering Enabled

[ Intel 82801BA(M) ICH2 - SMBus Controller [B-0] ]

Device Properties:
Device Description Intel 82801BA(M) ICH2 - SMBus Controller [B-0]
Bus Type PCI
Bus / Device / Function 0 / 31 / 3
Device ID 8086-2443
Subsystem ID 8086-2411
Device Class 0C05 (Serial Bus Controller)
Revision 01
Fast Back-to-Back Transactions Supported, Disabled

Device Features:
66 MHz Operation Not Supported
Bus Mastering Disabled

[ Intel 82801BA(M) ICH2 - USB Controller 2 [B-0] ]

Device Properties:
Device Description Intel 82801BA(M) ICH2 - USB Controller 2 [B-0]
Bus Type PCI
Bus / Device / Function 0 / 31 / 4
Device ID 8086-2444
Subsystem ID 8086-2411
Device Class 0C03 (USB Controller)
Revision 01
Fast Back-to-Back Transactions Supported, Disabled

Device Features:
66 MHz Operation Not Supported
Bus Mastering Enabled

[ Intel 82815 Chipset - Integrated i752 Graphics [A-2] ]

Device Properties:
Device Description Intel 82815 Chipset - Integrated i752 Graphics [A-2]
Bus Type PCI
Bus / Device / Function 0 / 2 / 0
Device ID 8086-1132
Subsystem ID 0E11-0019
Device Class 0300 (VGA Display Controller)
Revision 02
Fast Back-to-Back Transactions Supported, Disabled

Device Features:
66 MHz Operation Supported
Bus Mastering Enabled

[ Intel 82815(EP) Chipset - Host-Hub Bridge [A-2] ]

Device Properties:
Device Description Intel 82815(EP) Chipset - Host-Hub Bridge [A-2]
Bus Type PCI
Bus / Device / Function 0 / 0 / 0
Device ID 8086-1130
Subsystem ID 0000-0000
Device Class 0600 (Host/PCI Bridge)
Revision 02
Fast Back-to-Back Transactions Supported, Disabled

Device Features:
66 MHz Operation Not Supported
Bus Mastering Enabled

[ Intel PRO/100 VM Network Connection (Compaq) ]

Device Properties:
Device Description Intel PRO/100 VM Network Connection (Compaq)
Bus Type PCI
Bus / Device / Function 2 / 8 / 0
Device ID 8086-2449
Subsystem ID 0E11-0012
Device Class 0200 (Ethernet Controller)
Revision 01
Fast Back-to-Back Transactions Supported, Disabled

Device Features:
66 MHz Operation Not Supported
Bus Mastering Enabled


The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

Edited by Samm, 08 August 2006 - 09:10 PM.

[makai]

cherilee32... you didn't answer my questions about Device manager.

Does you sound adapter show up in Device manager? Any yellow or red marks showing up in Device manager?

I also asked you to save the Everest report to your desktop in HTML format and "attach" it to the reply... not "post" it here.

Can you also download hijackthis, here, and have it generate a Startup log. Save the log to your desktop and "attach" it to your reply. We need to see if the AC97 app is being loaded.

To attach files to your reply, just click on the Browse button at the bottom on the screen, browse to your desktop, and select the file you want to attach. Then click on the "Add This Attachment" button.

[cherilee32]

Sorry about that last one. I did what u asked me to do. I wasn't sure which one u wanted or needed to I provided both. I hope it helps an thank you for helping me i really do appreciate it

Attached Files

•  startuplist.txt   27.24KB   189 downloads
•  hijackthis.txt   7.55KB   196 downloads

Edited by cherilee32, 15 August 2005 - 08:34 AM.

[makai]

Ok, there is no Soundman in your startup... which actually makes sense since you can't install the driver.

I need you to locate the model number of your computer. I know it's a Deskpro, but what model number is it. You may need to download a driver, and unless you know what model number computer you have, there is no way I can point you to a link for the driver.

Also, you still haven't answered the question about Device manager. Does the sound card show up there... it will be under Sound Video and Game controllers. Are there any red question marks or yellow exclamation marks showing up in Device manager anywhere??

[cherilee32]

ok under legacy audio drivers it says it's working but there isn't a manufacturer it only says standard system devices an location is unknown the yellow question marks are other devices an they are multimedia controller and ethernet controller. as for the model # could this be it...ENL/P733/10e6/128c US it's the numbers right ubove the serial number

[makai]

Ok, there is not enough information in the data you supplied. You will probably have to look at your Computer documentation to find out the correct model number that can be recognized by the HP website. This is the linkI have found for models enl/733, but it does not specifically list "ENL/P733/10e6/128c".

What I believe is causing your problem is that your chipset driver needs to be updated so your sound card can be detected. Download the correct chipset driver and install it. Also download the latest sound driver and install that too. That's the best I can do without actually seeing your computer documentation because the HP website will not give any direct hits for the model number you posted.

[cherilee32]

Thanks alot for all your help. I really do appreciate it. I did download the chipset update but the adio driver i still cannot find and it also says that there are no active mixer devices installed. I'm starting to think that I need to take it to a professional so they can look at it an download what i need. But thank you very much

[Sirus]

Hi Folks. For those who are having problems with the Compaq Deskpro EN AC97 Sound Card. I went to http://h18007.www1.h...ate/4_1149.html and downloaded the AC97 audio driver and the WDM update. Install the driver, restart, then install the WDM update, and restart. Use the Windows Media Player it supplies with the program in your system tray and everything is good. I had the same problem with the sound playing too fast. I highly recommend that site, and go back to select your Compaq model if it is different. I wouldnt have found the site if it wasn't for this forum. Amen.

Sirus.