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ccApp prevents shut-down


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#16
darth_ash

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Evans,
gpedit wont work on XP-Home.
Before use the option of Clearing the pagefile at shutdown.
We need to find out if any application is causing problems at shutdown:
Start -> Run.
Type: eventvwr, Press <enter>.
List all the events (only the event-id and Source) which occur at the same time as u shutdown ur PC.
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#17
Evans

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Czarina, ctfmon.exe and all files/registry entries with "ctfmon" in them have been deleted manually because an ad-ware removal program (can't remember which, I've tried millions!) said it was spyware and told me to remove them. So I did it and as soon as it was deleted I got a message from Windows to insert the SP2 CD to repair it but I have SP2 on an .exe, dowloaded from the internet, and there was no "Browse" option to select it (I don't think that would work anyway).
As I have already said I had disabled Norton from scanning removable drives at shutdown. ccApp.exe keeps closing with an error but a window appears only for a second and causes no further trouble.
I do not any longer believe that Norton is the one to blame.
My computer eventualy shuts down but after 5-10 minutes. This is my problem. How can I make it shut down in the normal time.
Now I will do what dart_ash said.

Edited by Evans, 15 August 2005 - 10:27 AM.

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#18
Evans

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dart_ash,
there are 3 sub-categories: Application, Security and System. Security is empty. The other two are full of events. Which's events do you want?
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#19
darth_ash

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All.
But only list the ones at the time of shutdown.
U dont need to list the full event, just give event-id and Source.

Edited by darth_ash, 15 August 2005 - 10:40 AM.

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#20
Evans

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I will shut down right down and see.
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#21
Evans

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I gave the order for shut down at 19.43
It finally turned off at 19.57

Here's a pic of the events that occured during that time:
Posted Image

Czarina,
I forgot erlier. I am not 64k ISDN but I had DSL 384 and my DSL modem and all software are still on my system. Is that a problem?
I have Windows XP PRO SP2.
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#22
darth_ash

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Just as i thought. :tazz:
This event was causing the slow down at shutdown.
There is special Microsoft tool to stop the cause of this event.
Go to: http://www.microsoft...&displaylang=en.
Download and run User Profile Hive Cleanup.

Edited by darth_ash, 15 August 2005 - 11:33 AM.

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#23
Evans

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Thx.
Trying this out right now. I'll tell you when done.
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#24
Evans

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I run it. A black DOS window appears for a moment and then it disappears and nothing happens!
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#25
Evans

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I downloaded from another link. Not Microsoft. Now it's an msi file , it installs, the black window appears just before the end of the installation and the last window says it has been sucessfully installed. Tried re-installing and sais it is already installed so I guess it's done....
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#26
Evans

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Yeap. It worked. It shuts down perfectly! Thank you GeeksToGo and your amazing staff. Thank you a lot!
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