Czarina, ctfmon.exe and all files/registry entries with "ctfmon" in them have been deleted manually because an ad-ware removal program (can't remember which, I've tried millions!) said it was spyware and told me to remove them. So I did it and as soon as it was deleted I got a message from Windows to insert the SP2 CD to repair it but I have SP2 on an .exe, dowloaded from the internet, and there was no "Browse" option to select it (I don't think that would work anyway).
As I have already said I had disabled Norton from scanning removable drives at shutdown. ccApp.exe keeps closing with an error but a window appears only for a second and causes no further trouble.
I do not any longer believe that Norton is the one to blame.
My computer eventualy shuts down but after 5-10 minutes. This is my problem. How can I make it shut down in the normal time.
Now I will do what dart_ash said.
Edited by Evans, 15 August 2005 - 10:27 AM.