[jillk]

Help! I'm infected with Trojan.Adware, Agent.214, and Trojan.cmapp, as well as whatever is causing the Winfix to keep popping up. I've scanned with Cleanup, Ad-aware, CWShredder, Spybot, Norton (updated today), Trend Housecall, and Trojan Hunter. Trend Housecall told me I have TROJ AGENT.PZ and TROJ AGENT.XE, as well as TROJ NAILPOL.A. I've also downloaded l2mfix. Here's my first scan with l2mfix:
L2MFIX find log 1.03b
These are the registry keys present
**********************************************************************************
Winlogon/notify:
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\crypt32chain]
"Asynchronous"=dword:00000000
"Impersonate"=dword:00000000
"DllName"=hex(2):63,00,72,00,79,00,70,00,74,00,33,00,32,00,2e,00,64,00,6c,00,\
6c,00,00,00
"Logoff"="ChainWlxLogoffEvent"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cryptnet]
"Asynchronous"=dword:00000000
"Impersonate"=dword:00000000
"DllName"=hex(2):63,00,72,00,79,00,70,00,74,00,6e,00,65,00,74,00,2e,00,64,00,\
6c,00,6c,00,00,00
"Logoff"="CryptnetWlxLogoffEvent"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cscdll]
"DLLName"="cscdll.dll"
"Logon"="WinlogonLogonEvent"
"Logoff"="WinlogonLogoffEvent"
"ScreenSaver"="WinlogonScreenSaverEvent"
"Startup"="WinlogonStartupEvent"
"Shutdown"="WinlogonShutdownEvent"
"StartShell"="WinlogonStartShellEvent"
"Impersonate"=dword:00000000
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\ScCertProp]
"DLLName"="wlnotify.dll"
"Logon"="SCardStartCertProp"
"Logoff"="SCardStopCertProp"
"Lock"="SCardSuspendCertProp"
"Unlock"="SCardResumeCertProp"
"Enabled"=dword:00000001
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\Schedule]
"Asynchronous"=dword:00000000
"DllName"=hex(2):77,00,6c,00,6e,00,6f,00,74,00,69,00,66,00,79,00,2e,00,64,00,\
6c,00,6c,00,00,00
"Impersonate"=dword:00000000
"StartShell"="SchedStartShell"
"Logoff"="SchedEventLogOff"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\sclgntfy]
"Logoff"="WLEventLogoff"
"Impersonate"=dword:00000000
"Asynchronous"=dword:00000001
"DllName"=hex(2):73,00,63,00,6c,00,67,00,6e,00,74,00,66,00,79,00,2e,00,64,00,\
6c,00,6c,00,00,00

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\SensLogn]
"DLLName"="WlNotify.dll"
"Lock"="SensLockEvent"
"Logon"="SensLogonEvent"
"Logoff"="SensLogoffEvent"
"Safe"=dword:00000001
"MaxWait"=dword:00000258
"StartScreenSaver"="SensStartScreenSaverEvent"
"StopScreenSaver"="SensStopScreenSaverEvent"
"Startup"="SensStartupEvent"
"Shutdown"="SensShutdownEvent"
"StartShell"="SensStartShellEvent"
"PostShell"="SensPostShellEvent"
"Disconnect"="SensDisconnectEvent"
"Reconnect"="SensReconnectEvent"
"Unlock"="SensUnlockEvent"
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\termsrv]
"Asynchronous"=dword:00000000
"DllName"=hex(2):77,00,6c,00,6e,00,6f,00,74,00,69,00,66,00,79,00,2e,00,64,00,\
6c,00,6c,00,00,00
"Impersonate"=dword:00000000
"Logoff"="TSEventLogoff"
"Logon"="TSEventLogon"
"PostShell"="TSEventPostShell"
"Shutdown"="TSEventShutdown"
"StartShell"="TSEventStartShell"
"Startup"="TSEventStartup"
"MaxWait"=dword:00000258
"Reconnect"="TSEventReconnect"
"Disconnect"="TSEventDisconnect"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\wlballoon]
"DLLName"="wlnotify.dll"
"Logon"="RegisterTicketExpiredNotificationEvent"
"Logoff"="UnregisterTicketExpiredNotificationEvent"
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

**********************************************************************************
useragent:
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform]
"SV1"=""

**********************************************************************************
Shell Extension key:
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved]
"{00022613-0000-0000-C000-000000000046}"="Multimedia File Property Sheet"
"{176d6597-26d3-11d1-b350-080036a75b03}"="ICM Scanner Management"
"{1F2E5C40-9550-11CE-99D2-00AA006E086C}"="NTFS Security Page"
"{3EA48300-8CF6-101B-84FB-666CCB9BCD32}"="OLE Docfile Property Page"
"{40dd6e20-7c17-11ce-a804-00aa003ca9f6}"="Shell extensions for sharing"
"{41E300E0-78B6-11ce-849B-444553540000}"="PlusPack CPL Extension"
"{42071712-76d4-11d1-8b24-00a0c9068ff3}"="Display Adapter CPL Extension"
"{42071713-76d4-11d1-8b24-00a0c9068ff3}"="Display Monitor CPL Extension"
"{42071714-76d4-11d1-8b24-00a0c9068ff3}"="Display Panning CPL Extension"
"{4E40F770-369C-11d0-8922-00A024AB2DBB}"="DS Security Page"
"{513D916F-2A8E-4F51-AEAB-0CBC76FB1AF8}"="Compatibility Page"
"{56117100-C0CD-101B-81E2-00AA004AE837}"="Shell Scrap DataHandler"
"{59099400-57FF-11CE-BD94-0020AF85B590}"="Disk Copy Extension"
"{59be4990-f85c-11ce-aff7-00aa003ca9f6}"="Shell extensions for Microsoft Windows Network objects"
"{5DB2625A-54DF-11D0-B6C4-0800091AA605}"="ICM Monitor Management"
"{675F097E-4C4D-11D0-B6C1-0800091AA605}"="ICM Printer Management"
"{764BF0E1-F219-11ce-972D-00AA00A14F56}"="Shell extensions for file compression"
"{77597368-7b15-11d0-a0c2-080036af3f03}"="Web Printer Shell Extension"
"{7988B573-EC89-11cf-9C00-00AA00A14F56}"="Disk Quota UI"
"{853FE2B1-B769-11d0-9C4E-00C04FB6C6FA}"="Encryption Context Menu"
"{85BBD920-42A0-1069-A2E4-08002B30309D}"="Briefcase"
"{88895560-9AA2-1069-930E-00AA0030EBC8}"="HyperTerminal Icon Ext"
"{BD84B380-8CA2-1069-AB1D-08000948F534}"="Fonts"
"{DBCE2480-C732-101B-BE72-BA78E9AD5B27}"="ICC Profile"
"{F37C5810-4D3F-11d0-B4BF-00AA00BBB723}"="Printers Security Page"
"{f81e9010-6ea4-11ce-a7ff-00aa003ca9f6}"="Shell extensions for sharing"
"{f92e8c40-3d33-11d2-b1aa-080036a75b03}"="Display TroubleShoot CPL Extension"
"{7444C717-39BF-11D1-8CD9-00C04FC29D45}"="Crypto PKO Extension"
"{7444C719-39BF-11D1-8CD9-00C04FC29D45}"="Crypto Sign Extension"
"{7007ACC7-3202-11D1-AAD2-00805FC1270E}"="Network Connections"
"{992CFFA0-F557-101A-88EC-00DD010CCC48}"="Network Connections"
"{E211B736-43FD-11D1-9EFB-0000F8757FCD}"="Scanners & Cameras"
"{FB0C9C8A-6C50-11D1-9F1D-0000F8757FCD}"="Scanners & Cameras"
"{905667aa-acd6-11d2-8080-00805f6596d2}"="Scanners & Cameras"
"{3F953603-1008-4f6e-A73A-04AAC7A992F1}"="Scanners & Cameras"
"{83bbcbf3-b28a-4919-a5aa-73027445d672}"="Scanners & Cameras"
"{F0152790-D56E-4445-850E-4F3117DB740C}"="Remote Sessions CPL Extension"
"{5F327514-6C5E-4d60-8F16-D07FA08A78ED}"="Auto Update Property Sheet Extension"
"{60254CA5-953B-11CF-8C96-00AA00B8708C}"="Shell extensions for Windows Script Host"
"{2206CDB2-19C1-11D1-89E0-00C04FD7A829}"="Microsoft Data Link"
"{DD2110F0-9EEF-11cf-8D8E-00AA0060F5BF}"="Tasks Folder Icon Handler"
"{797F1E90-9EDD-11cf-8D8E-00AA0060F5BF}"="Tasks Folder Shell Extension"
"{D6277990-4C6A-11CF-8D87-00AA0060F5BF}"="Scheduled Tasks"
"{0DF44EAA-FF21-4412-828E-260A8728E7F1}"="Taskbar and Start Menu"
"{2559a1f0-21d7-11d4-bdaf-00c04f60b9f0}"="Search"
"{2559a1f1-21d7-11d4-bdaf-00c04f60b9f0}"="Help and Support"
"{2559a1f2-21d7-11d4-bdaf-00c04f60b9f0}"="Help and Support"
"{2559a1f3-21d7-11d4-bdaf-00c04f60b9f0}"="Run..."
"{2559a1f4-21d7-11d4-bdaf-00c04f60b9f0}"="Internet"
"{2559a1f5-21d7-11d4-bdaf-00c04f60b9f0}"="E-mail"
"{D20EA4E1-3957-11d2-A40B-0C5020524152}"="Fonts"
"{D20EA4E1-3957-11d2-A40B-0C5020524153}"="Administrative Tools"
"{875CB1A1-0F29-45de-A1AE-CFB4950D0B78}"="Audio Media Properties Handler"
"{40C3D757-D6E4-4b49-BB41-0E5BBEA28817}"="Video Media Properties Handler"
"{E4B29F9D-D390-480b-92FD-7DDB47101D71}"="Wav Properties Handler"
"{87D62D94-71B3-4b9a-9489-5FE6850DC73E}"="Avi Properties Handler"
"{A6FD9E45-6E44-43f9-8644-08598F5A74D9}"="Midi Properties Handler"
"{c5a40261-cd64-4ccf-84cb-c394da41d590}"="Video Thumbnail Extractor"
"{5E6AB780-7743-11CF-A12B-00AA004AE837}"="Microsoft Internet Toolbar"
"{22BF0C20-6DA7-11D0-B373-00A0C9034938}"="Download Status"
"{91EA3F8B-C99B-11d0-9815-00C04FD91972}"="Augmented Shell Folder"
"{6413BA2C-B461-11d1-A18A-080036B11A03}"="Augmented Shell Folder 2"
"{F61FFEC1-754F-11d0-80CA-00AA005B4383}"="BandProxy"
"{7BA4C742-9E81-11CF-99D3-00AA004AE837}"="Microsoft BrowserBand"
"{30D02401-6A81-11d0-8274-00C04FD5AE38}"="Search Band"
"{32683183-48a0-441b-a342-7c2a440a9478}"="Media Band"
"{169A0691-8DF9-11d1-A1C4-00C04FD75D13}"="In-pane search"
"{07798131-AF23-11d1-9111-00A0C98BA67D}"="Web Search"
"{AF4F6510-F982-11d0-8595-00AA004CD6D8}"="Registry Tree Options Utility"
"{01E04581-4EEE-11d0-BFE9-00AA005B4383}"="&Address"
"{A08C11D2-A228-11d0-825B-00AA005B4383}"="Address EditBox"
"{00BB2763-6A77-11D0-A535-00C04FD7D062}"="Microsoft AutoComplete"
"{7376D660-C583-11d0-A3A5-00C04FD706EC}"="TridentImageExtractor"
"{6756A641-DE71-11d0-831B-00AA005B4383}"="MRU AutoComplete List"
"{6935DB93-21E8-4ccc-BEB9-9FE3C77A297A}"="Custom MRU AutoCompleted List"
"{7e653215-fa25-46bd-a339-34a2790f3cb7}"="Accessible"
"{acf35015-526e-4230-9596-becbe19f0ac9}"="Track Popup Bar"
"{E0E11A09-5CB8-4B6C-8332-E00720A168F2}"="Address Bar Parser"
"{00BB2764-6A77-11D0-A535-00C04FD7D062}"="Microsoft History AutoComplete List"
"{03C036F1-A186-11D0-824A-00AA005B4383}"="Microsoft Shell Folder AutoComplete List"
"{00BB2765-6A77-11D0-A535-00C04FD7D062}"="Microsoft Multiple AutoComplete List Container"
"{ECD4FC4E-521C-11D0-B792-00A0C90312E1}"="Shell Band Site Menu"
"{3CCF8A41-5C85-11d0-9796-00AA00B90ADF}"="Shell DeskBarApp"
"{ECD4FC4C-521C-11D0-B792-00A0C90312E1}"="Shell DeskBar"
"{ECD4FC4D-521C-11D0-B792-00A0C90312E1}"="Shell Rebar BandSite"
"{DD313E04-FEFF-11d1-8ECD-0000F87A470C}"="User Assist"
"{EF8AD2D1-AE36-11D1-B2D2-006097DF8C11}"="Global Folder Settings"
"{EFA24E61-B078-11d0-89E4-00C04FC9E26E}"="Favorites Band"
"{0A89A860-D7B1-11CE-8350-444553540000}"="Shell Automation Inproc Service"
"{E7E4BC40-E76A-11CE-A9BB-00AA004AE837}"="Shell DocObject Viewer"
"{A5E46E3A-8849-11D1-9D8C-00C04FC99D61}"="Microsoft Browser Architecture"
"{FBF23B40-E3F0-101B-8488-00AA003E56F8}"="InternetShortcut"
"{3C374A40-BAE4-11CF-BF7D-00AA006946EE}"="Microsoft Url History Service"
"{FF393560-C2A7-11CF-BFF4-444553540000}"="History"
"{7BD29E00-76C1-11CF-9DD0-00A0C9034933}"="Temporary Internet Files"
"{7BD29E01-76C1-11CF-9DD0-00A0C9034933}"="Temporary Internet Files"
"{CFBFAE00-17A6-11D0-99CB-00C04FD64497}"="Microsoft Url Search Hook"
"{A2B0DD40-CC59-11d0-A3A5-00C04FD706EC}"="IE4 Suite Splash Screen"
"{67EA19A0-CCEF-11d0-8024-00C04FD75D13}"="CDF Extension Copy Hook"
"{131A6951-7F78-11D0-A979-00C04FD705A2}"="ISFBand OC"
"{9461b922-3c5a-11d2-bf8b-00c04fb93661}"="Search Assistant OC"
"{3DC7A020-0ACD-11CF-A9BB-00AA004AE837}"="The Internet"
"{871C5380-42A0-1069-A2EA-08002B30309D}"="Internet Name Space"
"{EFA24E64-B078-11d0-89E4-00C04FC9E26E}"="Explorer Band"
"{9E56BE60-C50F-11CF-9A2C-00A0C90A90CE}"="Sendmail service"
"{9E56BE61-C50F-11CF-9A2C-00A0C90A90CE}"="Sendmail service"
"{88C6C381-2E85-11D0-94DE-444553540000}"="ActiveX Cache Folder"
"{E6FB5E20-DE35-11CF-9C87-00AA005127ED}"="WebCheck"
"{ABBE31D0-6DAE-11D0-BECA-00C04FD940BE}"="Subscription Mgr"
"{F5175861-2688-11d0-9C5E-00AA00A45957}"="Subscription Folder"
"{08165EA0-E946-11CF-9C87-00AA005127ED}"="WebCheckWebCrawler"
"{E3A8BDE6-ABCE-11d0-BC4B-00C04FD929DB}"="WebCheckChannelAgent"
"{E8BB6DC0-6B4E-11d0-92DB-00A0C90C2BD7}"="TrayAgent"
"{7D559C10-9FE9-11d0-93F7-00AA0059CE02}"="Code Download Agent"
"{E6CC6978-6B6E-11D0-BECA-00C04FD940BE}"="ConnectionAgent"
"{D8BD2030-6FC9-11D0-864F-00AA006809D9}"="PostAgent"
"{7FC0B86E-5FA7-11d1-BC7C-00C04FD929DB}"="WebCheck SyncMgr Handler"
"{352EC2B7-8B9A-11D1-B8AE-006008059382}"="Shell Application Manager"
"{0B124F8F-91F0-11D1-B8B5-006008059382}"="Installed Apps Enumerator"
"{CFCCC7A0-A282-11D1-9082-006008059382}"="Darwin App Publisher"
"{e84fda7c-1d6a-45f6-b725-cb260c236066}"="Shell Image Verbs"
"{66e4e4fb-f385-4dd0-8d74-a2efd1bc6178}"="Shell Image Data Factory"
"{3F30C968-480A-4C6C-862D-EFC0897BB84B}"="GDI+ file thumbnail extractor"
"{9DBD2C50-62AD-11d0-B806-00C04FD706EC}"="Summary Info Thumbnail handler (DOCFILES)"
"{EAB841A0-9550-11cf-8C16-00805F1408F3}"="HTML Thumbnail Extractor"
"{eb9b1153-3b57-4e68-959a-a3266bc3d7fe}"="Shell Image Property Handler"
"{CC6EEFFB-43F6-46c5-9619-51D571967F7D}"="Web Publishing Wizard"
"{add36aa8-751a-4579-a266-d66f5202ccbb}"="Print Ordering via the Web"
"{6b33163c-76a5-4b6c-bf21-45de9cd503a1}"="Shell Publishing Wizard Object"
"{58f1f272-9240-4f51-b6d4-fd63d1618591}"="Get a Passport Wizard"
"{7A9D77BD-5403-11d2-8785-2E0420524153}"="User Accounts"
"{BD472F60-27FA-11cf-B8B4-444553540000}"="Compressed (zipped) Folder Right Drag Handler"
"{888DCA60-FC0A-11CF-8F0F-00C04FD7D062}"="Compressed (zipped) Folder SendTo Target"
"{f39a0dc0-9cc8-11d0-a599-00c04fd64433}"="Channel File"
"{f3aa0dc0-9cc8-11d0-a599-00c04fd64434}"="Channel Shortcut"
"{f3ba0dc0-9cc8-11d0-a599-00c04fd64435}"="Channel Handler Object"
"{f3da0dc0-9cc8-11d0-a599-00c04fd64437}"="Channel Menu"
"{f3ea0dc0-9cc8-11d0-a599-00c04fd64438}"="Channel Properties"
"{63da6ec0-2e98-11cf-8d82-444553540000}"="FTP Folders Webview"
"{883373C3-BF89-11D1-BE35-080036B11A03}"="Microsoft DocProp Shell Ext"
"{A9CF0EAE-901A-4739-A481-E35B73E47F6D}"="Microsoft DocProp Inplace Edit Box Control"
"{8EE97210-FD1F-4B19-91DA-67914005F020}"="Microsoft DocProp Inplace ML Edit Box Control"
"{0EEA25CC-4362-4A12-850B-86EE61B0D3EB}"="Microsoft DocProp Inplace Droplist Combo Control"
"{6A205B57-2567-4A2C-B881-F787FAB579A3}"="Microsoft DocProp Inplace Calendar Control"
"{28F8A4AC-BBB3-4D9B-B177-82BFC914FA33}"="Microsoft DocProp Inplace Time Control"
"{8A23E65E-31C2-11d0-891C-00A024AB2DBB}"="Directory Query UI"
"{9E51E0D0-6E0F-11d2-9601-00C04FA31A86}"="Shell properties for a DS object"
"{163FDC20-2ABC-11d0-88F0-00A024AB2DBB}"="Directory Object Find"
"{F020E586-5264-11d1-A532-0000F8757D7E}"="Directory Start/Search Find"
"{0D45D530-764B-11d0-A1CA-00AA00C16E65}"="Directory Property UI"
"{62AE1F9A-126A-11D0-A14B-0800361B1103}"="Directory Context Menu Verbs"
"{ECF03A33-103D-11d2-854D-006008059367}"="MyDocs Copy Hook"
"{ECF03A32-103D-11d2-854D-006008059367}"="MyDocs Drop Target"
"{4a7ded0a-ad25-11d0-98a8-0800361b1103}"="MyDocs Properties"
"{750fdf0e-2a26-11d1-a3ea-080036587f03}"="Offline Files Menu"
"{10CFC467-4392-11d2-8DB4-00C04FA31A66}"="Offline Files Folder Options"
"{AFDB1F70-2A4C-11d2-9039-00C04F8EEB3E}"="Offline Files Folder"
"{143A62C8-C33B-11D1-84FE-00C04FA34A14}"="Microsoft Agent Character Property Sheet Handler"
"{ECCDF543-45CC-11CE-B9BF-0080C87CDBA6}"="DfsShell"
"{60fd46de-f830-4894-a628-6fa81bc0190d}"="%DESC_PublishDropTarget%"
"{7A80E4A8-8005-11D2-BCF8-00C04F72C717}"="MMC Icon Handler"
"{0CD7A5C0-9F37-11CE-AE65-08002B2E1262}"=".CAB file viewer"
"{32714800-2E5F-11d0-8B85-00AA0044F941}"="For &People..."
"{8DD448E6-C188-4aed-AF92-44956194EB1F}"="Windows Media Player Play as Playlist Context Menu Handler"
"{CE3FB1D1-02AE-4a5f-A6E9-D9F1B4073E6C}"="Windows Media Player Burn Audio CD Context Menu Handler"
"{F1B9284F-E9DC-4e68-9D7E-42362A59F0FD}"="Windows Media Player Add to Playlist Context Menu Handler"
"{1D2680C9-0E2A-469d-B787-065558BC7D43}"="Fusion Cache"
"{DEE12703-6333-4D4E-8F34-738C4DCC2E04}"="RecordNow! SendToExt"
"{5CA3D70E-1895-11CF-8E15-001234567890}"="DriveLetterAccess"
"{955B7B84-5308-419c-8ED8-0B9CA3C56985}"="6 Months of AOL Included"
"{F0CB00CD-5A07-4D91-97F5-A8C92CDA93E4}"="Shell Extensions for RealOne Player"
"{BDEADF00-C265-11D0-BCED-00A0C90AB50F}"="Web Folders"
"{00020D75-0000-0000-C000-000000000046}"="Microsoft Office Outlook Desktop Icon Handler"
"{0006F045-0000-0000-C000-000000000046}"="Microsoft Office Outlook Custom Icon Handler"
"{42042206-2D85-11D3-8CFF-005004838597}"="Microsoft Office HTML Icon Handler"
"{cb004f18-1fd5-431a-9dbb-62db408a1104}"="Image Converter context menu extension"
"{EBDF1F20-C829-11D1-8233-FF20AF3E97A9}"="TrojanHunter Menu Shell Extension"
"{2559a1f7-21d7-11d4-bdaf-00c04f60b9f0}"="Set Program Access and Defaults"
"{596AB062-B4D2-4215-9F74-E9109B0A8153}"="Previous Versions Property Page"
"{9DB7A13C-F208-4981-8353-73CC61AE2783}"="Previous Versions"
"{692F0339-CBAA-47e6-B5B5-3B84DB604E87}"="Extensions Manager Folder"

**********************************************************************************
HKEY ROOT CLASSIDS:
**********************************************************************************
Files Found are not all bad files:
Volume in drive C has no label.
Volume Serial Number is F064-77D9

Directory of C:\WINDOWS\System32

08/14/2005 08:06 PM <DIR> DLLCACHE
07/24/2005 01:11 AM 255,619 m00h.sys
07/24/2005 01:11 AM 338,364 90vhmq.exe
06/21/2005 01:28 PM 1,331 TBPS.ini
02/02/2004 01:49 AM 32 {7BF19951-1DCA-4885-A159-620253386754}.dat
02/02/2004 01:07 AM <DIR> Microsoft
4 File(s) 595,346 bytes
2 Dir(s) 28,852,301,824 bytes free

Here's my second log:

L2Mfix 1.03b

Running From:
C:\Documents and Settings\Jill Kasper\Desktop\l2mfix



RegDACL 5.1 - Permissions Manager for Registry keys for Windows NT 4 and above
Copyright © 1999-2001 Frank Heyne Software (http://www.heysoft.de)
This program is Freeware, use it on your own risk!

Access Control List for Registry key HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify:
(ID-NI) ALLOW Read BUILTIN\Users
(ID-IO) ALLOW Read BUILTIN\Users
(ID-NI) ALLOW Read BUILTIN\Power Users
(ID-IO) ALLOW Read BUILTIN\Power Users
(ID-NI) ALLOW Full access BUILTIN\Administrators
(ID-IO) ALLOW Full access BUILTIN\Administrators
(ID-NI) ALLOW Full access NT AUTHORITY\SYSTEM
(ID-IO) ALLOW Full access NT AUTHORITY\SYSTEM
(ID-IO) ALLOW Full access CREATOR OWNER



Setting registry permissions:


RegDACL 5.1 - Permissions Manager for Registry keys for Windows NT 4 and above
Copyright © 1999-2001 Frank Heyne Software (http://www.heysoft.de)
This program is Freeware, use it on your own risk!


Denying C(CI) access for predefined group "Administrators"
- adding new ACCESS DENY entry


Registry Permissions set too:

RegDACL 5.1 - Permissions Manager for Registry keys for Windows NT 4 and above
Copyright © 1999-2001 Frank Heyne Software (http://www.heysoft.de)
This program is Freeware, use it on your own risk!

Access Control List for Registry key HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify:
(CI) DENY --C------- BUILTIN\Administrators
(ID-NI) ALLOW Read BUILTIN\Users
(ID-IO) ALLOW Read BUILTIN\Users
(ID-NI) ALLOW Read BUILTIN\Power Users
(ID-IO) ALLOW Read BUILTIN\Power Users
(ID-NI) ALLOW Full access BUILTIN\Administrators
(ID-IO) ALLOW Full access BUILTIN\Administrators
(ID-NI) ALLOW Full access NT AUTHORITY\SYSTEM
(ID-IO) ALLOW Full access NT AUTHORITY\SYSTEM
(ID-IO) ALLOW Full access CREATOR OWNER



Setting up for Reboot


Starting Reboot!

C:\Documents and Settings\Jill Kasper\Desktop\l2mfix
System Rebooted!

Running From:
C:\Documents and Settings\Jill Kasper\Desktop\l2mfix

killing explorer and rundll32.exe

Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003 [email protected]
Killing PID 1640 'explorer.exe'
Killing PID 1640 'explorer.exe'
Killing PID 1640 'explorer.exe'
Killing PID 1640 'explorer.exe'
Killing PID 1640 'explorer.exe'
Killing PID 1640 'explorer.exe'
Killing PID 1640 'explorer.exe'
Killing PID 1640 'explorer.exe'
Killing PID 1640 'explorer.exe'

Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003 [email protected]
Error, Cannot find a process with an image name of rundll32.exe

Scanning First Pass. Please Wait!

First Pass Completed

Second Pass Scanning

Second pass Completed!

Zipping up files for submission:
adding: clear.reg (164 bytes security) (deflated 2%)
adding: echo.reg (164 bytes security) (deflated 9%)
adding: direct.txt (164 bytes security) (stored 0%)
adding: lo2.txt (164 bytes security) (deflated 73%)
adding: readme.txt (164 bytes security) (deflated 50%)
adding: report.txt (164 bytes security) (deflated 63%)
adding: test.txt (164 bytes security) (stored 0%)
adding: test2.txt (164 bytes security) (stored 0%)
adding: test3.txt (164 bytes security) (stored 0%)
adding: test5.txt (164 bytes security) (stored 0%)
adding: backregs/notibac.reg (164 bytes security) (deflated 87%)
adding: backregs/shell.reg (164 bytes security) (deflated 73%)

Restoring Registry Permissions:


RegDACL 5.1 - Permissions Manager for Registry keys for Windows NT 4 and above
Copyright © 1999-2001 Frank Heyne Software (http://www.heysoft.de)
This program is Freeware, use it on your own risk!


Revoking access for predefined group "Administrators"
Inherited ACE can not be revoked here!
Inherited ACE can not be revoked here!


Registry permissions set too:

RegDACL 5.1 - Permissions Manager for Registry keys for Windows NT 4 and above
Copyright © 1999-2001 Frank Heyne Software (http://www.heysoft.de)
This program is Freeware, use it on your own risk!

Access Control List for Registry key HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify:
(ID-NI) ALLOW Read BUILTIN\Users
(ID-IO) ALLOW Read BUILTIN\Users
(ID-NI) ALLOW Read BUILTIN\Power Users
(ID-IO) ALLOW Read BUILTIN\Power Users
(ID-NI) ALLOW Full access BUILTIN\Administrators
(ID-IO) ALLOW Full access BUILTIN\Administrators
(ID-NI) ALLOW Full access NT AUTHORITY\SYSTEM
(ID-IO) ALLOW Full access NT AUTHORITY\SYSTEM
(ID-IO) ALLOW Full access CREATOR OWNER


Restoring Sedebugprivilege:

Granting SeDebugPrivilege to Administrators ... successful


The following Is the Current Export of the Winlogon notify key:
****************************************************************************
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\crypt32chain]
"Asynchronous"=dword:00000000
"Impersonate"=dword:00000000
"DllName"=hex(2):63,00,72,00,79,00,70,00,74,00,33,00,32,00,2e,00,64,00,6c,00,\
6c,00,00,00
"Logoff"="ChainWlxLogoffEvent"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cryptnet]
"Asynchronous"=dword:00000000
"Impersonate"=dword:00000000
"DllName"=hex(2):63,00,72,00,79,00,70,00,74,00,6e,00,65,00,74,00,2e,00,64,00,\
6c,00,6c,00,00,00
"Logoff"="CryptnetWlxLogoffEvent"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cscdll]
"DLLName"="cscdll.dll"
"Logon"="WinlogonLogonEvent"
"Logoff"="WinlogonLogoffEvent"
"ScreenSaver"="WinlogonScreenSaverEvent"
"Startup"="WinlogonStartupEvent"
"Shutdown"="WinlogonShutdownEvent"
"StartShell"="WinlogonStartShellEvent"
"Impersonate"=dword:00000000
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\ScCertProp]
"DLLName"="wlnotify.dll"
"Logon"="SCardStartCertProp"
"Logoff"="SCardStopCertProp"
"Lock"="SCardSuspendCertProp"
"Unlock"="SCardResumeCertProp"
"Enabled"=dword:00000001
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\Schedule]
"Asynchronous"=dword:00000000
"DllName"=hex(2):77,00,6c,00,6e,00,6f,00,74,00,69,00,66,00,79,00,2e,00,64,00,\
6c,00,6c,00,00,00
"Impersonate"=dword:00000000
"StartShell"="SchedStartShell"
"Logoff"="SchedEventLogOff"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\sclgntfy]
"Logoff"="WLEventLogoff"
"Impersonate"=dword:00000000
"Asynchronous"=dword:00000001
"DllName"=hex(2):73,00,63,00,6c,00,67,00,6e,00,74,00,66,00,79,00,2e,00,64,00,\
6c,00,6c,00,00,00

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\SensLogn]
"DLLName"="WlNotify.dll"
"Lock"="SensLockEvent"
"Logon"="SensLogonEvent"
"Logoff"="SensLogoffEvent"
"Safe"=dword:00000001
"MaxWait"=dword:00000258
"StartScreenSaver"="SensStartScreenSaverEvent"
"StopScreenSaver"="SensStopScreenSaverEvent"
"Startup"="SensStartupEvent"
"Shutdown"="SensShutdownEvent"
"StartShell"="SensStartShellEvent"
"PostShell"="SensPostShellEvent"
"Disconnect"="SensDisconnectEvent"
"Reconnect"="SensReconnectEvent"
"Unlock"="SensUnlockEvent"
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\termsrv]
"Asynchronous"=dword:00000000
"DllName"=hex(2):77,00,6c,00,6e,00,6f,00,74,00,69,00,66,00,79,00,2e,00,64,00,\
6c,00,6c,00,00,00
"Impersonate"=dword:00000000
"Logoff"="TSEventLogoff"
"Logon"="TSEventLogon"
"PostShell"="TSEventPostShell"
"Shutdown"="TSEventShutdown"
"StartShell"="TSEventStartShell"
"Startup"="TSEventStartup"
"MaxWait"=dword:00000258
"Reconnect"="TSEventReconnect"
"Disconnect"="TSEventDisconnect"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\wlballoon]
"DLLName"="wlnotify.dll"
"Logon"="RegisterTicketExpiredNotificationEvent"
"Logoff"="UnregisterTicketExpiredNotificationEvent"
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\wzcnotif]
"DLLName"="wzcdlg.dll"
"Logon"="WZCEventLogon"
"Logoff"="WZCEventLogoff"
"Impersonate"=dword:00000000
"Asynchronous"=dword:00000000


The following are the files found:
****************************************************************************

Registry Entries that were Deleted:
Please verify that the listing looks ok.
If there was something deleted wrongly there are backups in the backreg folder.
****************************************************************************
REGEDIT4

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved]
REGEDIT4

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform]
"SV1"=""
****************************************************************************
Desktop.ini Contents:
****************************************************************************
****************************************************************************

And here's my HijackThis:

Logfile of HijackThis v1.99.1
Scan saved at 10:58:57 PM, on 8/14/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Dell\AccessDirect\dadapp.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Dell\AccessDirect\DadTray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\WINDOWS\system32\vuempbi.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\Sony Handheld\HOTSYNC.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\Skyscape\smARTupdate.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\WINDOWS\System32\alg.exe
C:\Documents and Settings\Jill Kasper\Desktop\VundoFix\VundoFix\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided by Cox High Speed Internet
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 24.34.240.9:8000
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *24.34.240.9
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: Band Class - {00F1D395-4744-40f0-A611-980F61AE2C59} - C:\WINDOWS\dsr.dll (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: LANBridge Class - {71D1708F-973D-4600-AF01-AD86688403AE} - C:\WINDOWS\System32\njhygbsk.dll
O2 - BHO: (no name) - {7A1693A1-AFAF-4F1E-9B05-EEC38A85FBF3} - C:\WINDOWS\SYSTEM32\a3ao8i.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [Media Access] C:\Program Files\Media Access\MediaAccK.exe
O4 - HKLM\..\Run: [xoj] C:\WINDOWS\xoj.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [PicasaNet] "C:\Program Files\Hello\Hello.exe" -b
O4 - HKLM\..\Run: [lanbrup] C:\WINDOWS\System32\lanbrup.exe
O4 - HKLM\..\Run: [2rk84trk] C:\WINDOWS\System32\2rk84trk.exe
O4 - HKLM\..\Run: [Sysnet] C:\DOCUME~1\JILLKA~1\LOCALS~1\Temp\sysnet.exe
O4 - HKLM\..\Run: [zbjadll] C:\WINDOWS\zbjadll.EXE
O4 - HKLM\..\Run: [zbjaenc] C:\WINDOWS\zbjaenc.EXE
O4 - HKLM\..\Run: [Dinst] C:\WINDOWS\dinst.exe
O4 - HKLM\..\Run: [iybwenc] C:\WINDOWS\iybwenc.exe
O4 - HKLM\..\Run: [rfnrdll] C:\WINDOWS\rfnrdll.exe
O4 - HKLM\..\Run: [rfnrenc] C:\WINDOWS\rfnrenc.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [gnqhdll] C:\WINDOWS\gnqhdll.EXE
O4 - HKLM\..\Run: [gnqhenc] C:\WINDOWS\gnqhenc.EXE
O4 - HKLM\..\Run: [xzzudll] C:\WINDOWS\xzzudll.EXE
O4 - HKLM\..\Run: [emnnenc] C:\WINDOWS\emnnenc.EXE
O4 - HKLM\..\Run: [gucedll] C:\WINDOWS\gucedll.exe
O4 - HKLM\..\Run: [guceenc] C:\WINDOWS\guceenc.exe
O4 - HKLM\..\Run: [mjmvdll] C:\WINDOWS\mjmvdll.EXE
O4 - HKLM\..\Run: [mjmvenc] C:\WINDOWS\mjmvenc.EXE
O4 - HKLM\..\Run: [vvzidll] C:\WINDOWS\vvzidll.exe
O4 - HKLM\..\Run: [jqkrdll] C:\WINDOWS\jqkrdll.EXE
O4 - HKLM\..\Run: [jqkrenc] C:\WINDOWS\jqkrenc.EXE
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [qwvsdll] C:\WINDOWS\qwvsdll.EXE
O4 - HKLM\..\Run: [qwvsenc] C:\WINDOWS\qwvsenc.EXE
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [xhrvoqm] C:\WINDOWS\system32\vuempbi.exe r
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [CMAPP] "C:\Program Files\CMAPP\Client\cmappclient.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [PrivacyScanner] C:\Program Files\Privacy Champion\pscan.exe
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Startup: Skyscape smARTupdate.lnk = C:\Program Files\Common Files\Skyscape\smARTupdate.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Convert for CLIÉ - C:\Program Files\Sony\Image Converter\menu.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://alliance14.challiance.org
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windup...bridge-c439.cab
O16 - DPF: {3BA494B1-D507-4C11-9BDA-D47E1A65DFCF} (Confidence Online Enterprise Edition) - https://alliance14.c....3.231,CT=java
O16 - DPF: {6BEA1C48-1850-486C-8F58-C7354BA3165E} (Install Class) - http://updates.lifes...ll/pinstall.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterf...ds/Uploader.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.ao.../ampx_en_dl.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SCA (Service Control Application) - Unknown owner - C:\WINDOWS\System32\SYSTEM.EXE (file missing)
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - c:\windows\SvcProc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

Please Help!

[Advertisements]

Hello Jill and welcome to Geeks to Go

As an introduction, please note that I am not Superhuman, I do not know everything, but what I do know has taken me years to learn. I am happy to pass on this information to you, but please bear in mind that I am also fallible.

Please note that you should have Administrator rights to perform the fixes. Also note that multiple identity PC’s (family PC’s) present a different problem; please tell me if your PC has more than one individual’s setting.

Before we get underway, you may wish to print these instructions for easy reference during the fix, although please be aware that many of the required URLs are hyperlinks in the red names shown on your screen. Part of the fix may require you to be in Safe Mode, which will not allow you to access the internet, or my instructions!

You have quite a mixture of malware and 38 Trojans that need to be eradicated; so much for TrojanHunter 4.2 then. I am fascinated as to why you scanned for VX2; what made you do that? Let’s see what we can do with the first sweep.

To start please download the following programmes (you may already have some of them), we will run them later. Please save them to a place that you will remember, I suggest the Desktop:

Killbox by Option^Explicit
CWShredder
CCleaner
Ewido Security Suite Revised Nailfix Utility
cwsserviceemove.reg file

Now please install CWShredder, and run it. Click Check For Update, then Fix and then OK followed by Next, let it fix everything it asks about

Right click on this link Del 015 Domains.inf and choose Save (link) As. Save it to your desktop. Right click on that file and choose Install. It will run immediately (you won't be able to see anything happen). You may delete it afterwards

Go to Start>Run and type Services.msc then hit OK
Scroll down and find these services:

System Startup Service (SvcProc)
SCA (Service Control Application)

When you find them, double-click on each. In the next window that opens, click the Stop button, then click on Properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then OK.

Run HiJackThis. Click on None of the above, just start the program. Now, click on the Config button (bottom right), then click on Misc Tools, then click on Delete an NT Service a window will pop up. Enter this item into that field (copy and paste):

SvcProc
Service Control Application

Click OK.

It should pull up information about the service, when it asks if you want to reboot now click YES

Install Ewido Security Suite.

• Install Ewido security suite
• When installing, under "Additional Options" uncheck..
  • Install background guard
  • Install scan via context menu
  • You will need to update Ewido to the latest definition files.
  • On the left hand side of the main screen click update.
  • Then click on Start Update.
• The update will start and a progress bar will show the updates being installed.
  (the status bar at the bottom will display "Update successful")

If you are having problems with the updater, you can use this link to manually update Ewido.
Ewido manual updates
Do NOT run a scan yet.

Please install Revised Nailfix Utility , unzip it to the desktop but please do NOT run it yet.

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site:

Safe Mode

Once in Safe Mode, please double-click on nailfix.exe.
Click "Next" in the setup, then make sure "Run Nailfix" is checked and click "Finish".
Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.

Launch Ewido, there should be an icon on your desktop, double-click it.

• The programme will now open to the main screen.
• When you run Ewido for the first time, you will get a warning "Database could not be found!". Click OK. We will fix this in a moment.

Now that the updates have been installed do the following:

• Click on scanner
• Click on Complete System Scan and the scan will begin.
• NOTE: During some scans with Ewido it is finding cases of false positives.
  • You will need to step through the process of cleaning files one-by-one.
  • If Ewido detects a file you KNOW to be legitimate, select none as the action.
  • DO NOT select "Perform action on all infections"
  • If you are unsure of any entry found select none for now.
• Once the scan has completed, there will be a button located on the bottom of the screen named Save report
• Click Save report.
• Save the report .txt file to your desktop and include it in your reply.

Now close Ewido security suite.

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: Band Class - {00F1D395-4744-40f0-A611-980F61AE2C59} - C:\WINDOWS\dsr.dll (file missing)
O2 - BHO: LANBridge Class - {71D1708F-973D-4600-AF01-AD86688403AE} - C:\WINDOWS\System32\njhygbsk.dll
O2 - BHO: (no name) - {7A1693A1-AFAF-4F1E-9B05-EEC38A85FBF3} - C:\WINDOWS\SYSTEM32\a3ao8i.dll (file missing)
O4 - HKLM\..\Run: [Media Access] C:\Program Files\Media Access\MediaAccK.exe
O4 - HKLM\..\Run: [xoj] C:\WINDOWS\xoj.exe
O4 - HKLM\..\Run: [lanbrup] C:\WINDOWS\System32\lanbrup.exe
O4 - HKLM\..\Run: [2rk84trk] C:\WINDOWS\System32\2rk84trk.exe
O4 - HKLM\..\Run: [Sysnet] C:\DOCUME~1\JILLKA~1\LOCALS~1\Temp\sysnet.exe
O4 - HKLM\..\Run: [zbjadll] C:\WINDOWS\zbjadll.EXE
O4 - HKLM\..\Run: [zbjaenc] C:\WINDOWS\zbjaenc.EXE
O4 - HKLM\..\Run: [Dinst] C:\WINDOWS\dinst.exe
O4 - HKLM\..\Run: [iybwenc] C:\WINDOWS\iybwenc.exe
O4 - HKLM\..\Run: [rfnrdll] C:\WINDOWS\rfnrdll.exe
O4 - HKLM\..\Run: [rfnrenc] C:\WINDOWS\rfnrenc.exe
O4 - HKLM\..\Run: [gnqhdll] C:\WINDOWS\gnqhdll.EXE
O4 - HKLM\..\Run: [gnqhenc] C:\WINDOWS\gnqhenc.EXE
O4 - HKLM\..\Run: [xzzudll] C:\WINDOWS\xzzudll.EXE
O4 - HKLM\..\Run: [emnnenc] C:\WINDOWS\emnnenc.EXE
O4 - HKLM\..\Run: [gucedll] C:\WINDOWS\gucedll.exe
O4 - HKLM\..\Run: [guceenc] C:\WINDOWS\guceenc.exe
O4 - HKLM\..\Run: [mjmvdll] C:\WINDOWS\mjmvdll.EXE
O4 - HKLM\..\Run: [mjmvenc] C:\WINDOWS\mjmvenc.EXE
O4 - HKLM\..\Run: [vvzidll] C:\WINDOWS\vvzidll.exe
O4 - HKLM\..\Run: [jqkrdll] C:\WINDOWS\jqkrdll.EXE
O4 - HKLM\..\Run: [jqkrenc] C:\WINDOWS\jqkrenc.EXE
O4 - HKLM\..\Run: [qwvsdll] C:\WINDOWS\qwvsdll.EXE
O4 - HKLM\..\Run: [qwvsenc] C:\WINDOWS\qwvsenc.EXE
O4 - HKLM\..\Run: [xhrvoqm] C:\WINDOWS\system32\vuempbi.exe r
O4 - HKCU\..\Run: [CMAPP] "C:\Program Files\CMAPP\Client\cmappclient.exe"
O4 - HKCU\..\Run: [PrivacyScanner] C:\Program Files\Privacy Champion\pscan.exe
O15 - Trusted Zone: http://alliance14.challiance.org
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windup...bridge-c439.cab
O16 - DPF: {3BA494B1-D507-4C11-9BDA-D47E1A65DFCF} (Confidence Online Enterprise Edition) - https://alliance14.c....3.231,CT=java
O16 - DPF: {6BEA1C48-1850-486C-8F58-C7354BA3165E} (Install Class) - http://updates.lifes...ll/pinstall.cab
O23 - Service: SCA (Service Control Application) - Unknown owner - C:\WINDOWS\System32\SYSTEM.EXE (file missing)
O23 - Service: System Startup Service (SvcProc) - Unknown owner - c:\windows\SvcProc.exe

Now close all windows other than HiJackThis, then click Fix Checked.

Unzip cwsserviceemove.reg file to your desktop. While in safe mode, double click on it and grant it permission to add the registry items.

Please remove these entries from Add/Remove Programs in the Control Panel (if present):(click Start>Settings>Control Panel)

Windupdates
Media Access
Privacy Champion

Please notify me of any other programmes that you don’t recognise in that list in your next response

Please set your system to show all files; please see here if you're unsure how to do this.

Please delete these folders (if present) using Windows Explorer:

C:\Program Files\CMAPP\
C:\Program Files\Privacy Champion\
C:\PROGRA~1\Toolbar\
C:\Program Files\Media Access\

Close Windows Explorer and Reboot normally

Please install Killbox by Option^Explicit.

*Extract the programme to your desktop and double-click on its folder, then double-click on Killbox.exe to start the programme.
*In the Killbox programme, select the Delete on Reboot option.
*Copy the file names below to the clipboard by highlighting them and pressing Control-C:

C:\WINDOWS\system32\vuempbi.exe
C:\WINDOWS\Nail.exe
C:\WINDOWS\System32\njhygbsk.dll
C:\WINDOWS\xoj.exe
C:\WINDOWS\System32\lanbrup.exe
C:\DOCUME~1\JILLKA~1\LOCALS~1\Temp\sysnet.exe
C:\WINDOWS\zbjadll.EXE
C:\WINDOWS\zbjaenc.EXE
C:\WINDOWS\dinst.exe
C:\WINDOWS\iybwenc.exe
C:\WINDOWS\rfnrdll.exe
C:\WINDOWS\rfnrenc.exe
C:\WINDOWS\gnqhdll.EXE
C:\WINDOWS\gnqhenc.EXE
C:\WINDOWS\xzzudll.EXE
C:\WINDOWS\emnnenc.EXE
C:\WINDOWS\gucedll.exe
C:\WINDOWS\guceenc.exe
C:\WINDOWS\mjmvdll.EXE
C:\WINDOWS\mjmvenc.EXE
C:\WINDOWS\vvzidll.exe
C:\WINDOWS\jqkrdll.EXE
C:\WINDOWS\jqkrenc.EXE
C:\WINDOWS\qwvsdll.EXE
C:\WINDOWS\qwvsenc.EXE
c:\windows\SvcProc.exe

*Return to Killbox, go to the File menu, and choose "Paste from Clipboard".

*Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "Yes" at the reboot now prompt..

If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run TheKillbox, click download and run missingfilesetup.exe. Then try TheKillbox again.

Now we must hide the files we revealed earlier by reversing the process, this is an important safeguard to stop important system files being deleted by accident.

There is almost certainly bound to be some junk (leftover bits and pieces) on your system that is doing nothing but taking up space. I would recommend that you run CCleaner. Install it, update it, check the default setting in the left-hand pane, Analyze, Run Cleaner. You may be fairly surprised by how much it finds. Also click Issues then Scan for issues – fix selected issues

Next, go to Start>Run>type in %temp% hit Enter and delete the content of all the temp folders shown (only the content, not the folder).

Post back a fresh HijackThis log and I will take another look.

[Crustyoldbloke]

Hello Jill and welcome to Geeks to Go

As an introduction, please note that I am not Superhuman, I do not know everything, but what I do know has taken me years to learn. I am happy to pass on this information to you, but please bear in mind that I am also fallible.

Please note that you should have Administrator rights to perform the fixes. Also note that multiple identity PC’s (family PC’s) present a different problem; please tell me if your PC has more than one individual’s setting.

Before we get underway, you may wish to print these instructions for easy reference during the fix, although please be aware that many of the required URLs are hyperlinks in the red names shown on your screen. Part of the fix may require you to be in Safe Mode, which will not allow you to access the internet, or my instructions!

You have quite a mixture of malware and 38 Trojans that need to be eradicated; so much for TrojanHunter 4.2 then. I am fascinated as to why you scanned for VX2; what made you do that? Let’s see what we can do with the first sweep.

To start please download the following programmes (you may already have some of them), we will run them later. Please save them to a place that you will remember, I suggest the Desktop:

Killbox by Option^Explicit
CWShredder
CCleaner
Ewido Security Suite Revised Nailfix Utility
cwsserviceemove.reg file

Now please install CWShredder, and run it. Click Check For Update, then Fix and then OK followed by Next, let it fix everything it asks about

Right click on this link Del 015 Domains.inf and choose Save (link) As. Save it to your desktop. Right click on that file and choose Install. It will run immediately (you won't be able to see anything happen). You may delete it afterwards

Go to Start>Run and type Services.msc then hit OK
Scroll down and find these services:

System Startup Service (SvcProc)
SCA (Service Control Application)

When you find them, double-click on each. In the next window that opens, click the Stop button, then click on Properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then OK.

Run HiJackThis. Click on None of the above, just start the program. Now, click on the Config button (bottom right), then click on Misc Tools, then click on Delete an NT Service a window will pop up. Enter this item into that field (copy and paste):

SvcProc
Service Control Application

Click OK.

It should pull up information about the service, when it asks if you want to reboot now click YES

Install Ewido Security Suite.

• Install Ewido security suite
• When installing, under "Additional Options" uncheck..
  • Install background guard
  • Install scan via context menu
  • You will need to update Ewido to the latest definition files.
  • On the left hand side of the main screen click update.
  • Then click on Start Update.
• The update will start and a progress bar will show the updates being installed.
  (the status bar at the bottom will display "Update successful")

If you are having problems with the updater, you can use this link to manually update Ewido.
Ewido manual updates
Do NOT run a scan yet.

Please install Revised Nailfix Utility , unzip it to the desktop but please do NOT run it yet.

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site:

Safe Mode

Once in Safe Mode, please double-click on nailfix.exe.
Click "Next" in the setup, then make sure "Run Nailfix" is checked and click "Finish".
Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.

Launch Ewido, there should be an icon on your desktop, double-click it.

• The programme will now open to the main screen.
• When you run Ewido for the first time, you will get a warning "Database could not be found!". Click OK. We will fix this in a moment.

Now that the updates have been installed do the following:

• Click on scanner
• Click on Complete System Scan and the scan will begin.
• NOTE: During some scans with Ewido it is finding cases of false positives.
  • You will need to step through the process of cleaning files one-by-one.
  • If Ewido detects a file you KNOW to be legitimate, select none as the action.
  • DO NOT select "Perform action on all infections"
  • If you are unsure of any entry found select none for now.
• Once the scan has completed, there will be a button located on the bottom of the screen named Save report
• Click Save report.
• Save the report .txt file to your desktop and include it in your reply.

Now close Ewido security suite.

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: Band Class - {00F1D395-4744-40f0-A611-980F61AE2C59} - C:\WINDOWS\dsr.dll (file missing)
O2 - BHO: LANBridge Class - {71D1708F-973D-4600-AF01-AD86688403AE} - C:\WINDOWS\System32\njhygbsk.dll
O2 - BHO: (no name) - {7A1693A1-AFAF-4F1E-9B05-EEC38A85FBF3} - C:\WINDOWS\SYSTEM32\a3ao8i.dll (file missing)
O4 - HKLM\..\Run: [Media Access] C:\Program Files\Media Access\MediaAccK.exe
O4 - HKLM\..\Run: [xoj] C:\WINDOWS\xoj.exe
O4 - HKLM\..\Run: [lanbrup] C:\WINDOWS\System32\lanbrup.exe
O4 - HKLM\..\Run: [2rk84trk] C:\WINDOWS\System32\2rk84trk.exe
O4 - HKLM\..\Run: [Sysnet] C:\DOCUME~1\JILLKA~1\LOCALS~1\Temp\sysnet.exe
O4 - HKLM\..\Run: [zbjadll] C:\WINDOWS\zbjadll.EXE
O4 - HKLM\..\Run: [zbjaenc] C:\WINDOWS\zbjaenc.EXE
O4 - HKLM\..\Run: [Dinst] C:\WINDOWS\dinst.exe
O4 - HKLM\..\Run: [iybwenc] C:\WINDOWS\iybwenc.exe
O4 - HKLM\..\Run: [rfnrdll] C:\WINDOWS\rfnrdll.exe
O4 - HKLM\..\Run: [rfnrenc] C:\WINDOWS\rfnrenc.exe
O4 - HKLM\..\Run: [gnqhdll] C:\WINDOWS\gnqhdll.EXE
O4 - HKLM\..\Run: [gnqhenc] C:\WINDOWS\gnqhenc.EXE
O4 - HKLM\..\Run: [xzzudll] C:\WINDOWS\xzzudll.EXE
O4 - HKLM\..\Run: [emnnenc] C:\WINDOWS\emnnenc.EXE
O4 - HKLM\..\Run: [gucedll] C:\WINDOWS\gucedll.exe
O4 - HKLM\..\Run: [guceenc] C:\WINDOWS\guceenc.exe
O4 - HKLM\..\Run: [mjmvdll] C:\WINDOWS\mjmvdll.EXE
O4 - HKLM\..\Run: [mjmvenc] C:\WINDOWS\mjmvenc.EXE
O4 - HKLM\..\Run: [vvzidll] C:\WINDOWS\vvzidll.exe
O4 - HKLM\..\Run: [jqkrdll] C:\WINDOWS\jqkrdll.EXE
O4 - HKLM\..\Run: [jqkrenc] C:\WINDOWS\jqkrenc.EXE
O4 - HKLM\..\Run: [qwvsdll] C:\WINDOWS\qwvsdll.EXE
O4 - HKLM\..\Run: [qwvsenc] C:\WINDOWS\qwvsenc.EXE
O4 - HKLM\..\Run: [xhrvoqm] C:\WINDOWS\system32\vuempbi.exe r
O4 - HKCU\..\Run: [CMAPP] "C:\Program Files\CMAPP\Client\cmappclient.exe"
O4 - HKCU\..\Run: [PrivacyScanner] C:\Program Files\Privacy Champion\pscan.exe
O15 - Trusted Zone: http://alliance14.challiance.org
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windup...bridge-c439.cab
O16 - DPF: {3BA494B1-D507-4C11-9BDA-D47E1A65DFCF} (Confidence Online Enterprise Edition) - https://alliance14.c....3.231,CT=java
O16 - DPF: {6BEA1C48-1850-486C-8F58-C7354BA3165E} (Install Class) - http://updates.lifes...ll/pinstall.cab
O23 - Service: SCA (Service Control Application) - Unknown owner - C:\WINDOWS\System32\SYSTEM.EXE (file missing)
O23 - Service: System Startup Service (SvcProc) - Unknown owner - c:\windows\SvcProc.exe

Now close all windows other than HiJackThis, then click Fix Checked.

Unzip cwsserviceemove.reg file to your desktop. While in safe mode, double click on it and grant it permission to add the registry items.

Please remove these entries from Add/Remove Programs in the Control Panel (if present):(click Start>Settings>Control Panel)

Windupdates
Media Access
Privacy Champion

Please notify me of any other programmes that you don’t recognise in that list in your next response

Please set your system to show all files; please see here if you're unsure how to do this.

Please delete these folders (if present) using Windows Explorer:

C:\Program Files\CMAPP\
C:\Program Files\Privacy Champion\
C:\PROGRA~1\Toolbar\
C:\Program Files\Media Access\

Close Windows Explorer and Reboot normally

Please install Killbox by Option^Explicit.

*Extract the programme to your desktop and double-click on its folder, then double-click on Killbox.exe to start the programme.
*In the Killbox programme, select the Delete on Reboot option.
*Copy the file names below to the clipboard by highlighting them and pressing Control-C:

C:\WINDOWS\system32\vuempbi.exe
C:\WINDOWS\Nail.exe
C:\WINDOWS\System32\njhygbsk.dll
C:\WINDOWS\xoj.exe
C:\WINDOWS\System32\lanbrup.exe
C:\DOCUME~1\JILLKA~1\LOCALS~1\Temp\sysnet.exe
C:\WINDOWS\zbjadll.EXE
C:\WINDOWS\zbjaenc.EXE
C:\WINDOWS\dinst.exe
C:\WINDOWS\iybwenc.exe
C:\WINDOWS\rfnrdll.exe
C:\WINDOWS\rfnrenc.exe
C:\WINDOWS\gnqhdll.EXE
C:\WINDOWS\gnqhenc.EXE
C:\WINDOWS\xzzudll.EXE
C:\WINDOWS\emnnenc.EXE
C:\WINDOWS\gucedll.exe
C:\WINDOWS\guceenc.exe
C:\WINDOWS\mjmvdll.EXE
C:\WINDOWS\mjmvenc.EXE
C:\WINDOWS\vvzidll.exe
C:\WINDOWS\jqkrdll.EXE
C:\WINDOWS\jqkrenc.EXE
C:\WINDOWS\qwvsdll.EXE
C:\WINDOWS\qwvsenc.EXE
c:\windows\SvcProc.exe

*Return to Killbox, go to the File menu, and choose "Paste from Clipboard".

*Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "Yes" at the reboot now prompt..

If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run TheKillbox, click download and run missingfilesetup.exe. Then try TheKillbox again.

Now we must hide the files we revealed earlier by reversing the process, this is an important safeguard to stop important system files being deleted by accident.

There is almost certainly bound to be some junk (leftover bits and pieces) on your system that is doing nothing but taking up space. I would recommend that you run CCleaner. Install it, update it, check the default setting in the left-hand pane, Analyze, Run Cleaner. You may be fairly surprised by how much it finds. Also click Issues then Scan for issues – fix selected issues

Next, go to Start>Run>type in %temp% hit Enter and delete the content of all the temp folders shown (only the content, not the folder).

Post back a fresh HijackThis log and I will take another look.

[jillk]

Thanks! OK, so here's my latest HijackThis
:
Logfile of HijackThis v1.99.1
Scan saved at 7:53:01 PM, on 8/15/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Dell\AccessDirect\dadapp.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell\AccessDirect\DadTray.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\Sony Handheld\HOTSYNC.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\Skyscape\smARTupdate.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Jill Kasper\Desktop\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided by Cox High Speed Internet
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 24.34.240.9:8000
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *24.34.240.9
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Startup: Skyscape smARTupdate.lnk = C:\Program Files\Common Files\Skyscape\smARTupdate.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Convert for CLIÉ - C:\Program Files\Sony\Image Converter\menu.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterf...ds/Uploader.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.ao.../ampx_en_dl.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

Also, there were a few things you wanted me to delete that I couldn't find on my last Hijack:
O4 - HKLM\..\Run: [lanbrup] C:\WINDOWS\System32\lanbrup.exe
O4 - HKLM\..\Run: [xhrvoqm] C:\WINDOWS\system32\vuempbi.exe r
015-Trusted Zone:http://allliance14.challiance.org (FYI this is my work home site)
023-Service:SCA and SvcProc

The sites from my Add/Remove Program list that I don't recognize are as follows:
ATI Control Panel
ATI Display Driver
Broadjump Client Foundation
Broadcom Advanced Control Suite
Confidence Online
Enteprise Ed
Leard 2 Player (I removed this)
Select Cash Back (I removed this)
Windows VisFx Components

Thanks in advance for your help.

[Crustyoldbloke]

Hello again

It would have been nice to have seen the Ewido log I requested so that I could see what exactly had been on your PC and moreover, where it was. This information enables me to see what else I need to do. Without it I am guessing.

If you kept the log, please post it.

Thanks.

[jillk]

Here it is:

ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 7:06:52 PM, 8/15/2005
+ Report-Checksum: 49E88432

+ Scan result:

[840] C:\WINDOWS\system32\lbongbb.exe -> Trojan.Agent.cp : Cleaned with backup
C:\Documents and Settings\Jill Kasper\Cookies\jill kasper@abetterinternet[1].txt -> Spyware.Cookie.Abetterinternet : Cleaned with backup
C:\Documents and Settings\Jill Kasper\Cookies\jill [email protected][2].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Jill Kasper\Cookies\jill [email protected][2].txt -> Spyware.Cookie.Pointroll : Cleaned with backup
C:\Documents and Settings\Jill Kasper\Cookies\jill kasper@centrport[2].txt -> Spyware.Cookie.Centrport : Cleaned with backup
C:\Documents and Settings\Jill Kasper\Cookies\jill [email protected][2].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\Jill Kasper\Cookies\jill kasper@findwhat[1].txt -> Spyware.Cookie.Findwhat : Cleaned with backup
C:\Documents and Settings\Jill Kasper\Cookies\jill kasper@questionmarket[1].txt -> Spyware.Cookie.Questionmarket : Cleaned with backup
C:\Documents and Settings\Jill Kasper\Cookies\jill [email protected][1].txt -> Spyware.Cookie.Bridgetrack : Cleaned with backup
C:\Documents and Settings\Jill Kasper\Cookies\jill kasper@trafficmp[2].txt -> Spyware.Cookie.Trafficmp : Cleaned with backup
C:\Program Files\Toolbar\gykhxlmu.rmr -> Spyware.IBIS : Cleaned with backup
C:\Program Files\Toolbar\nzqlihv.wzg -> Spyware.WebSearch : Cleaned with backup
C:\Program Files\Toolbar\xlmurin.wzg -> Spyware.IBIS : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1\A0000001.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1\A0000038.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP18\A0001835.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP18\A0002236.exe -> TrojanDownloader.VB.hj : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP18\A0002238.exe -> TrojanDownloader.VB.hj : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP19\A0002322.exe -> Trojan.Delf.cf : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP2\A0000039.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP20\A0002351.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP20\A0002364.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP20\A0002387.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP21\A0002407.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP21\A0002415.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP21\A0002416.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP21\A0002427.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP21\A0002432.exe -> Trojan.Delf.cf : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP21\A0002436.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP21\A0002440.exe -> TrojanDownloader.VB.hj : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP21\A0002441.exe -> TrojanDownloader.VB.hj : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP22\A0002454.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP22\A0002457.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP22\A0002477.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP22\A0002488.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP22\A0002491.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP23\A0002571.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP23\A0002650.exe -> TrojanDownloader.VB.hj : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP23\A0002680.exe -> TrojanDownloader.VB.hj : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP23\A0002681.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP23\A0002683.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP23\snapshot\MFEX-29.DAT -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP24\A0002720.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP24\A0002721.exe -> Spyware.Hijacker.Generic : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP24\A0002722.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP24\A0002734.exe -> TrojanDownloader.VB.hj : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP24\A0002736.exe -> TrojanDownloader.VB.hj : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP26\A0002767.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP27\A0002839.exe -> Trojan.Agent.cp : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP27\A0002840.exe -> Trojan.Agent.cp : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP27\A0002857.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP27\A0002864.exe -> Trojan.Agent.cp : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP28\A0002881.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP28\A0002885.exe -> Trojan.Agent.cp : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP28\A0002892.exe -> TrojanDownloader.VB.hj : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP28\A0002893.exe -> TrojanDownloader.VB.hj : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP28\A0002903.exe -> TrojanDropper.Agent.mu : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP28\A0002956.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP28\A0002963.exe -> Trojan.Agent.cp : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP28\A0002988.exe -> Trojan.Agent.cp : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP28\A0003005.exe -> Trojan.Agent.cp : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP28\A0003016.exe -> Trojan.Agent.cp : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP28\A0003027.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP28\A0003028.exe -> Spyware.Hijacker.Generic : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP28\A0003029.dll -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP28\A0003030.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP29\A0003034.exe -> Adware.BetterInternet : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP29\A0003042.exe -> Trojan.Agent.cp : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP29\A0003045.exe -> Trojan.Agent.cp : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP29\A0003060.exe -> Trojan.Agent.cp : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP29\A0003077.exe -> Trojan.Agent.cp : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP29\A0003078.exe -> Adware.BetterInternet : Cleaned with backup
C:\WINDOWS\hrrpesn.exe -> Adware.BetterInternet : Cleaned with backup
C:\WINDOWS\m00h.sys -> Trojan.Kolweb.b : Cleaned with backup
C:\WINDOWS\Nail.exe.tcf -> Adware.BetterInternet : Cleaned with backup
C:\WINDOWS\SYSTEM32\90vhmq.exe -> Trojan.Kolweb.b : Cleaned with backup
C:\WINDOWS\SYSTEM32\DRIVERS\df_kmd.sys -> Trojan.Rootkit.Agent.af : Cleaned with backup
C:\WINDOWS\SYSTEM32\fbegou.exe.tcf -> Adware.BetterInternet : Cleaned with backup
C:\WINDOWS\SYSTEM32\jnalqv.exe.tcf -> Adware.BetterInternet : Cleaned with backup
C:\WINDOWS\SYSTEM32\lanbrup.exe -> Spyware.SafeSurfing : Cleaned with backup
C:\WINDOWS\SYSTEM32\lbongbb.exe -> Trojan.Agent.cp : Cleaned with backup
C:\WINDOWS\SYSTEM32\m00h.sys -> Trojan.Kolweb.b : Cleaned with backup
C:\WINDOWS\SYSTEM32\njhygbsk.dll -> Spyware.SafeSurfing : Cleaned with backup
C:\WINDOWS\SYSTEM32\oenvzbv.exe.tcf -> Adware.BetterInternet : Cleaned with backup
C:\WINDOWS\SYSTEM32\qdocipm.exe.tcf -> Adware.BetterInternet : Cleaned with backup
C:\WINDOWS\SYSTEM32\udfoaxx.exe.tcf -> Adware.BetterInternet : Cleaned with backup
C:\WINDOWS\SYSTEM32\ushunk.exe.tcf -> Adware.BetterInternet : Cleaned with backup
C:\WINDOWS\SYSTEM32\w6nc8na.exe.tcf -> Trojan.Delf.cf : Cleaned with backup
C:\WINDOWS\SYSTEM32\w6nc8na.exe3830.tcf -> Trojan.Delf.cf : Cleaned with backup
C:\WINDOWS\SYSTEM32\__delete_on_reboot__nse75d.dll.tcf -> Spyware.HotSearchBar : Cleaned with backup
C:\WINDOWS\vadducqvb.exe -> Adware.BetterInternet : Cleaned with backup
C:\WINDOWS\visfxun.exe -> TrojanDownloader.VB.kd : Cleaned with backup
C:\WINDOWS\__delete_on_reboot__dsr.dll -> Spyware.Hijacker.Generic : Cleaned with backup


::Report End

Thanks, Jill

[Crustyoldbloke]

Are you still getting problems? If so, what are they? - we may have to look deeper.

[jillk]

Actually, I haven't gotten a single pop-up yet today....I'll keep you posted.

Do you suggest I exchange my Norton for Ewido? Anything else I need to do (other than stay more up to date with my virus/ trojan protection?)

Thanks!

Jill

[Crustyoldbloke]

Congratulations! your new log is clean. Just a little bit more to do to prevent further infection.

Reset and Re-enable your System Restore to remove bad files that have been backed up by Windows. The files in System Restore are protected to prevent any programmes changing them. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected.)

To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

(Windows XP)
1. Turn off System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
2. Reboot.

3. Turn ON System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
I recommend going to the following link and update as recommended by Microsoft. This adds more security and extra features including a pop-up blocker for Internet Explorer. Microsoft Update

Now that everything is fixed, I suggest that you consider getting these programmes to help keep the computer clean:

SPYWARE BLASTER - Blocks bad ActiveX items from installing on your computer.
AD-AWARE PERSONAL – A fine free malware detector and removal programme
SPYBOT S&D – Excellent free spyware detector and removal programme
GOOGLE TOOLBAR - Blocks many unwanted pop-ups in Internet Explorer.
FIREFOX - Safer alternative to the Internet Explorer web browser.
AVG ANTIVIRUS - Free antivirus programme if you currently are not using one.
ZONEALARM - Free firewall programme if you currently are not using one (Windows XP has a built-in firewall).

Remember to update these frequently.

Please note that whilst there is nothing wrong in having more than one antispyware programmes for “on demand” scanning, having two or more antivirus systems is not recommended as they may well interfere with each other.

You may also want to read "How did I get infected in the first place" to learn how to better secure your computer.

Be sure to keep your Windows, antispyware and antivirus updated.

Please note that NAV is antivirus and should remain in place. Ewido is a 14-trial, and can be run in conjunction with an AntiVirus programme. When it stops auto-updating, use it as an "on-demand" scanner, unless you wish to buy it, and replace it with another for real-time protection.

Happy safe surfing Jill!

[Crustyoldbloke]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.