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explorer.exe application error


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#1
Pharcyde

Pharcyde

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Hey guys,

I was wondering if any of you could help me out, whenever I right click/cut/copy/delete any file on my computer, nothing happens except all my folders close and I get this error message:
Posted Image

I'm running SP2, I never got this error on SP1

I've run hijackthis and here is my log:


Logfile of HijackThis v1.98.2
Scan saved at 18:45:47, on 30/11/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\Smc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG Free\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG Free\avgupsvc.exe
C:\WINDOWS\system32\CTSvcCDA.EXE
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\Luke Fryer.LUKE.000\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.bbc.co.uk/
O2 - BHO: MyWay Search Assistant BHO - {04079851-5845-4dea-848C-3ECD647AA554} - C:\Program Files\MyWay\SrchAstt\1.bin\MYSRCHAS.DLL (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: IE PopUp-Killer ; Neikeisoft - {49E0E0F0-5C30-11D4-945D-000000000003} - C:\PROGRA~1\Ashampoo\Ashampoo WinOptimizer Platinum Suite\PopUp.dll
O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - C:\Program Files\FlashGet\jccatch.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\fgiebar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [mIRC] C:\Program Files\mIRC\mirc.exe
O4 - HKLM\..\Run: [AME_CSA] rundll32 AmeCSA.cpl,RUN_DLL
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG Free\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVG Free\avgemc.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [STYLEXP] C:\Program Files\TGTSoft\StyleXP\StyleXP.exe -Hide
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: Download Using &BitSpirit - C:\Program Files\BitSpirit\bsurl.htm
O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\flashget.exe
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\flashget.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\Messenger\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\Messenger\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Broken Internet access because of LSP provider 'xfire_lsp_8742.dll' missing
O12 - Plugin for .UVR: C:\Program Files\Internet Explorer\Plugins\NPUPano.dll
O16 - DPF: ChatSpace Full Java Client 3.1.0.246 - http://chat-c1.frees...va/cfs31246.cab
O16 - DPF: {D3A7982E-915D-4589-8ECE-249F70D0C941} (Launch Control) - http://aaotracker.4p.../LaunchGame.cab
O16 - DPF: {F5192746-22D6-41BD-9D2D-1E75D14FBD3C} - http://download.rfwn...m/cab/crack.CAB
O17 - HKLM\System\CCS\Services\Tcpip\..\{D18C75BD-8D48-4165-98D0-3318FB1400A2}: NameServer = 62.55.109.14 193.189.244.205



If anyone could help me I would greatly appreciate it <_<
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#2
-=jonnyrotten=-

-=jonnyrotten=-

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Go to control panel, add/remove programs and uninstall:

FlashGet
Messenger Plus!
MyWaySearchbar
Any other searchbar/toolbar's except for google

You may wish to print out a copy of these instructions to follow while you complete this procedure.
Please save Hijack This in a permanent folder (i.e. C:\HJT). This ensures backups are saved and accessible.
Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it

finishes, put an X in the boxes, only next to these following items, then click fix checked.

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
O2 - BHO: MyWay Search Assistant BHO - {04079851-5845-4dea-848C-3ECD647AA554} - C:\Program Files\MyWay\SrchAstt\1.bin\MYSRCHAS.DLL (file missing)
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\fgiebar.dll
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe"
O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: Download Using &BitSpirit - C:\Program Files\BitSpirit\bsurl.htm
O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\flashget.exe
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\flashget.exe
O10 - Broken Internet access because of LSP provider 'xfire_lsp_8742.dll' missing
O16 - DPF: {D3A7982E-915D-4589-8ECE-249F70D0C941} (Launch Control) - http://aaotracker.4p.../LaunchGame.cab
O16 - DPF: {F5192746-22D6-41BD-9D2D-1E75D14FBD3C} - http://download.rfwn...m/cab/crack.CAB

Please reboot into safe mode (continually tap the F8 key while your system is starting, select Safe Mode from the

menu).
Be sure you're able to view hidden files, and remove the

following files in bold (if found):

C:\Program Files\MyWay
C:\PROGRA~1\FlashGet
C:\Program Files\Messenger Plus! 3
C:\Program Files\BitSpirit

Reboot normally and post new log. Also post any information pertaining to your problem.

-=jonnyrotten=- <_<
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#3
Pharcyde

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okay I followed through your post and did everything stated, first of all here is my new log:

Logfile of HijackThis v1.98.2
Scan saved at 16:15:33, on 01/12/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\Smc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG Free\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG Free\avgupsvc.exe
C:\WINDOWS\system32\CTSvcCDA.EXE
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\mIRC\mirc.exe
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\Grisoft\AVG Free\avgcc.exe
C:\PROGRA~1\Grisoft\AVG Free\avgemc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\NotifyPhoneBook.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\Luke Fryer.LUKE.000\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.bbc.co.uk/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: IE PopUp-Killer ; Neikeisoft - {49E0E0F0-5C30-11D4-945D-000000000003} - C:\PROGRA~1\Ashampoo\Ashampoo WinOptimizer Platinum Suite\PopUp.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [mIRC] C:\Program Files\mIRC\mirc.exe
O4 - HKLM\..\Run: [AME_CSA] rundll32 AmeCSA.cpl,RUN_DLL
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG Free\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVG Free\avgemc.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: ChatSpace Full Java Client 3.1.0.246 - http://chat-c1.frees...va/cfs31246.cab


-I've gone through add/remove rograms and uninstalled about 15 applications/games. uninstalled all toolbars, including google toolbars.

-run pc bugdoctor, ad-aware, spybot SD, AShampoo, Ace utilities, Antiy ghostbusters.

..basically cleaned up my whole computer of junk and history. But when i booted my computer in safe mode it restarted as soon as the desktop came on :D but I've made sure all the folders you told me to delete were deleted. <_<

I still get the same problem I had to start with but I've noticed that when I use Treesize Pro; any folders I right click on in their work perfectly:
Posted Image

yet when I try access this menu inside any folder I get that same memory error (or cut/copy a file)
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#4
-=jonnyrotten=-

-=jonnyrotten=-

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Ok your log looks clean. Lets try this. Insert the Windows XP Setup disk into the drive and click "Start", "Run", and type "sfc /scannow" without the quotes and make sure to put a space in between sfc and /scannow (just one space). Click ok and let it go. This will check system files and fix bad or missing ones. Reboot and try again.

-=jonnyrotten=- <_<
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#5
Pharcyde

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thanks, i'll try that and get back to you soon.. gonna have to dig out my xp disc first lol
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#6
-=jonnyrotten=-

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I know that feeling, after a few long searches it stays locked up next to my pc now. Hang on to that <_<

-=jonnyrotten=- :D
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#7
Pharcyde

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I've fixed my problem <_<

It's a long story but long story short.... my computer wouldn't boot up so I've ended up installing another version of windows xp on the same partition, then upgrading the version I just installed to SP2. Now everything works great and I don't get that error anymore!

the only thing is; now I have a lot of apps and games on my computer that are installed, but don't work, because I have another version of windows installed.. If that makes sense, lol. I don't suppose theirs an easy way of fixing that is their? if not it's ok (I think it's something to do with the registry entries right?)

Thanks for the help man :D
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#8
-=jonnyrotten=-

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You installed it on the same partition? Did you do a full install or an upgrade install? Also we could have done a repair install, this would have reinstalled everything and you would have only lost your windows updates. Same programs everything, just a fixed os. Now about this.... Lets get some details on what exactly you did and what is happening now before we move on, I'm not sure I understand how if you installed windows again that the programs would still be there but not able to run....weird.

-=jonnyrotten=- <_<
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#9
Pharcyde

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Yea on the same partition because It wouldn't let me do anything at all in the recovery console. I tried reparing my install, that didn't fix my installation. The problem I got was when I got onto the windows splash screen when I booted up, it froze. I also tried creating a new partition but It didn't let me on either of ym HDD's.

I've ended up doing a full install of windows XP Pro SP2 on the same partition with the windows folder under the name 'Windows2'.. :/.

I've had this problem in the past.. but becuase I've done a full install of windows, although I still have all my old files on my computer it won't let me access them because I'm running a new installation of windows, it will only let me access them if I was working from the old installation of windows. Sorry I can't explain it any better.. lol
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#10
-=jonnyrotten=-

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Ahhh, I see. When you do a full install of windows you always want to install it into the same windows folder. This is most likely why you have a bunch of programs that don't work now. Hmmm, I'm not sure how to fix this let me try and find the right answer here before I have you do something that is not correct.

-=jonnyrotten=-
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#11
-=jonnyrotten=-

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Ok, sounds like you're gonna have to reinstall all your programs in order for them to work. :D "Gotta kick somethin' that means somethin'" :D <_<

-=jonnyrotten=-
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#12
Pharcyde

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mind the language.. but B*oll*cks!

LOL, i was going to install windows in the same folder but I didn't want to risk losing any of my documents or any other files, ah well.

Lol. Thanks again for the help, cheerio for now <_<
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