Please advise how to remove this program from the infected PC - the system infected is running Win 98. We have Norton Corporate Edition and it does not automatically remove it from the system. I followed the removal instructions found on the norton website. I also ran Trend Micro Housecall to remove any and all viruses. I ran Spybot and Adaware. Please advise on how to possible rid this system of the virus. Thank you,
W32.desktophijack
Started by
Anoid PC User
, Aug 16 2005 09:41 AM
#1
Posted 16 August 2005 - 09:41 AM
Please advise how to remove this program from the infected PC - the system infected is running Win 98. We have Norton Corporate Edition and it does not automatically remove it from the system. I followed the removal instructions found on the norton website. I also ran Trend Micro Housecall to remove any and all viruses. I ran Spybot and Adaware. Please advise on how to possible rid this system of the virus. Thank you,
#2
Posted 16 August 2005 - 09:46 AM
Howdy and welcome to G2G:
Please go to the malware forum in my signature and follow the instructions at the top....Especially the CLICK HERE .
That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.
If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.
Murray
Please go to the malware forum in my signature and follow the instructions at the top....Especially the CLICK HERE .
That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.
If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.
Murray
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