The start menu, my documents, my computer, basically any programs will not open. If I click on it then the mouse arrow would become a time capsule (seems like it's loading, but it doesn't work).
The computer seems like it froze, but the mouse is able to move. The weird part is that no programs can be open, but the task manager works fine. I tried to open a file in the task manager but it would freeze, so i reopen the task manager again so i can end that task, but then a screen would pop up saying something like an error has occur and shows two options (click here to report the error, or click to check the problems on the web) i chose both, so that's how i was able to get on the internet. On the internet, i can search and read forums like usual, but i cannot download anything. Once i download, the internet would freeze and i would have to use task manger to end the task again.
The next day, the computer worked fine. The problem did not happen again, but when i turned it off and went back on later, the problem started again ... can someone help me in resolving the problem. Thank you very much