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#1
Tuesday108

Tuesday108

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Okay, before I decided it was about time for a wipe, anyway, I was having some pretty serious issues with spyware on my system..but all of that seems gone, now. I mean, it would have to be some kind of marburg strain to survive a wipe, right?
But (hopefully unrelated) I am getting two error messages when I first start up. They're both of the '__has encountered a problem and needs to close' variety, the first one 'hkcmd Module' and the second 'igfxTray Module.' Also, if I right-click on the wallpaper (you know, to try to get to my properties) a 'windows explorer has encountered a problem' message appears.
In addition to this, and what I would assume to be a direct result of it, the visuals on my monitor are moving really, really, REALLY slow. Sometimes my mouse just goes away for a minute or two, presumably worn down by the strain. It doesn't seem to be a full system issue, though. Just a graphics thing.
So maybe there is something else I need to do to get things functioning properly that I've overlooked? I hope somebody would be kind enough to help with this, because I've pretty much used up my stock of computer knowledge, here.
Thanks!! (:
_Tuesday
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#2
computerwiz12890

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I've never heard of spyware that can survive a wipe. But if you didn't immeadiatly protect your computer after restoring it, especially if you have something faster than dial-up, it could easily have been reinfected. Try going into MSCONFIG and disabling those two things that pop up when your computer starts. They could be the cause of all your problems, or it could be more complicated than this.

Hope I helped.
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#3
dsenette

dsenette

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right click my computer > manage > device manager. and look for any yellow ?

also put your xp disk in the drive and type sfc /scannow
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